Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 416 W Broadway in Boston, MA 02127
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.5
328 reviews
5 stars
281
4 stars
7
3 stars4
2 stars1
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting employees like Armani and Skye for their exceptional service.
Store Operations
Several reviews mentioned issues with the store's hours, including early closures and unresponsive staff, leading to frustration among customers.
Sales Experience
Customers reported mixed experiences with the sales process, with some feeling pressured by hidden fees and unclear policies, while others appreciated the thorough explanations provided by staff.
Technical Issues
There were complaints about technical problems with devices and the store's systems, leading to dissatisfaction with service efficiency.
- TMTony Mendez5 days ago5.0Excelente trabajo y muy buen servicio
- APAntónio PoteDec 12, 20255.0Great service! Team was super friendly and very knowledgeable.
- SDSONIA S. Final DestinationNov 25, 20255.0Amani and her co-worker was FAB! Great tram over there…loving the girl teamwork! Wil be back to finish business! SONIA @ IRIE RESTAURANT🇯🇲🙏🏽
- MGMary gallahueNov 21, 20255.0Armani always makes the experience a positive one. She is knowledgeable, efficient and always a pleasure to deal with.
- JRJulia RocheleauNov 17, 20255.0My husband and I went to get a new phone and the store was very busy. Despite the crowd, the associates were quick to help us and when it was our turn, helped us add a new line in no time!
Frequently Asked Questions About Verizon
What products and brands does Verizon at 416 W Broadway in South Boston offer?
The Verizon store offers products from brands like Verizon, Russell Cellular, Samsung, Google, Apple, Motorola, and LG, including smartphones, tablets, accessories, smartwatches, and prepaid plans.
What are the operating hours for this Verizon store in South Boston?
The store is open Monday to Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Does the Verizon store at 416 W Broadway offer in-store pickup for orders?
Yes, the store offers in-store pickup services.
What payment options are accepted at the Verizon store in South Boston?
Payments can be made using American Express, Cash, Discover, MasterCard, and Visa.
Is the Verizon store at 416 W Broadway wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers.
Who can I contact for customer support at the Russell Cellular Verizon store in Boston?
You can contact the store via email at boston.ma@russellcellular.com or by phone at +1 617-928-8679.
Are there any nearby coffee shops where I can relax before or after visiting Verizon?
Yes, Caffè Nero, a local coffee shop and cafe, is nearby where customers can enjoy a coffee before or after their visit.
What fitness options are available near the Verizon store in South Boston?
Nearby fitness options include BTONE Southie gym, Evolve Power Yoga studio, and Btone Fitness pilates studio to stay active around your Verizon visit.
Are there dining options near the Verizon store for a meal or snack?
Yes, several dining options are close by, including Rainbow Dragon Chinese Restaurant, OTTO pizza restaurant, and Loco Taqueria & Oyster Bar for a variety of cuisines.
Does this Verizon store require appointments or support same-day delivery?
No, appointments are not required to visit the store, and same-day delivery is not available.