Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone Company
TCC Somerville, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 451 Artisan Way.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
3.9
30 reviews
5 stars
21
4 stars0
3 stars
1
2 stars
1
1 star
7
- GFGina Ferrara1 day ago5.0The manager was beyond helpful thank you so much
- YJYehoon JooNov 12, 20251.0My wife and I set up a new family plan for the two of us and the employee specifically told us that we'll get a discounted price for our mobile bill (especially thanks to having Fios internet set up, so we'll get a mobile + internet discount applied onto our internet bill and our mobile bill) but after 2 cycles we were charged extra from what he told us. And when we visited the store to ask for help regarding this issue, he simply said that it's a billing issue and that the store cannot assist us in any way. So we eventually had to call Verizon Customer Service, and they explained that there is no such mobile + internet discount applied onto our mobile bills (the discount onto our internet was applied though). The agent on the call was nice in finding all possible discounts, but none matched the mobile discount that the store agent had first told us about. We were very disappointed by the poor assistance and false misleading information that the store agent provided us with into having incorrect expectations for our bill. We'll no longer visit this Verizon store and will go to a different location when necessary.
- BRBrett RadoSep 21, 20251.0If you want to have the most difficult and helpless experience attempting to get a phone from a phone company, look no further. I have been trying to upgrade my phone for nearly 3 weeks through this location, and have been in a state of limbo, unable to get a new phone and unable to cancel my order. I have called this location for weeks trying to get updates, and each time they do not have an answer, blaming either the shipping company or Corporate Verizon. I cannot seem to get a tracking number, or any indication that the phone has been ordered, shipped, or generally exists at all. I am repeatedly told to call back in 24-48 hours, only to receive the same instructions on following-up. Recommend working with any other location in the Greater Boston area or using the app.
- CAChris AguirreSep 17, 20251.0THIS IS WORSE THAN CAR SALESMEN. The worker would not stop pitching the Verizon wireless WiFi. It was as if his life depended on it. EXTREMELY PUSHY PEOPLE HERE!!! AVOID!
- ASalessandra santosSep 15, 20251.0i was trying to get a new line for my family, and i was told that i was going to get a lot of discounts and some free things because im a new member. but when i went back, the “discounts and free items” were no longer a part of the deal. i was lied to and made to believe i would get great deals
Frequently Asked Questions About Verizon
What types of devices and services does TCC Somerville offer?
TCC Somerville offers the latest smartphones, tablets, Verizon home internet, and wireless services including 5G coverage for both consumers and businesses.
Which brands are available at TCC Somerville?
You can find popular brands such as Apple, Samsung, Motorola, LG, and HTC at TCC Somerville.
Where is TCC Somerville located?
TCC Somerville is located at 451 Artisan Way, Somerville, MA 02145, United States.
What are the store hours for TCC Somerville?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does TCC Somerville offer in-store pickup services?
Yes, TCC Somerville provides in-store pickup services for customer convenience.
What kind of community involvement does TCC Somerville support?
Proceeds from every purchase at TCC Somerville go directly toward doing good in the local community.
How can I contact TCC Somerville?
You can contact TCC Somerville by phone at +1 617-693-0950 or visit their website at https://locations.tccrocks.com/ma/somerville/451-artisan-way.html.
What nearby restaurants can I visit before or after shopping at TCC Somerville?
Nearby restaurants include Totto Ramen for Japanese cuisine, MidiCi The Neapolitan Pizza Company for pizza, and Tribos Peri Peri Chicken for Portuguese fast food.
Are there any nearby beauty and salon services close to TCC Somerville?
Yes, you can visit Aveda beauty salon and Soma Salon and Spa AVEDA, both located near TCC Somerville.
What nearby shopping options are available around TCC Somerville?
Nearby shopping options include Joselin Boutique and Events for women's clothing, COACH Outlet for fashion accessories, and Banana Republic Factory for men's and women's clothing.