Mixed reviews on customer service; some praised helpful staff while others reported poor experiences and lack of assistance.
Product Availability
Customers noted a good selection of products, but some experienced issues with stock and delivery delays.
Repair Services
Repair services received mixed feedback; some customers were satisfied with quick resolutions, while others faced issues with Geek Squad.
Online Experience
Many customers expressed frustration with online ordering and customer service, particularly with call center responses.
Pricing and Policies
Customers appreciated competitive pricing and deals, but some were unhappy with return policies and financing practices.
KR
Kenny Robinson
Jan 2, 2026
5.0
I am personally not a big electronic guy but having said that I met Tyler at Best Buy and he has guided me through the buying process of different electronics and why the price is what they are. Very informative and excellent service! Anything else I need I just go see Tyler!
JD
Julia D
Dec 30, 2025
1.0
They have the worst AI answering service no matter what. Best buy you call you go through a call center. You wait online for 15 minutes and they can't answer your question. All I'm looking for are empty 32-in TV boxes. I'm moving and I'm having an 18-wheeler van lines move my stuff. I want to secure my TVs in a good secure box not just any box and and you wait online and she asks you questions. The AI lady asked you questions and you answer her. I don't understand that. I don't understand that. I don't understand that you can let us talk to the real human beings in the store behind the scenes, not some call center in DC. Annoying. Let people have jobs instead of that stupid robot. If I did my job like that robot did I'd be fired
AD
Arun Damodharan
Dec 23, 2025
5.0
Plenty of electronics now December the offer going on my friends and may purchase by one laptop is a 800 not only $800 of laptop he will purchase on only the $515 all all kind of electronics available Wednesday the use somebody come the position Electronics the best way only the best option my suggest
BM
Burgermeister Meisterburger
Dec 21, 2025
5.0
I had an issue with my computer and I was able to quickly set up an appointment to fix it. The appointments were quick and efficient, and they gave me a 24-48 hour estimate for when my computerbwould be ready to be picked up, but they were done with it hours after I left for my initial appointment. Amanda was super helpful, and provided top-tier customer service.
GE
Girgis Elkess
Dec 18, 2025
1.0
Citibank and Best Buy have been accused of dishonest practices. Consumers are advised not to finance purchases through Best Buy, as they may issue a credit card without consent and send it by mail. This can result in being unexpectedly charged by Citibank, known for subpar customer service. A customer who financed a washer and dryer from Best Buy was promised two years without extra interest. Even after setting up auto-pay, they were charged a late fee by both Best Buy and Citibank. Upon contacting Best Buy, the fee was supposedly waived, yet a follow-up bill from Citibank contradicted this arrangement. Direct financing through Best Buy is recommended, and paying in-store may avoid such errors that can negatively impact one's credit score.
What products can I find at Best Buy in Seekonk, MA?
At Best Buy in Seekonk, you can shop for TVs, computers, appliances, cameras, home electronics, and more, with expert advice and Geek Squad support.
What are the store hours for Best Buy in Seekonk?
Best Buy is open Monday to Thursday from 10:00 AM to 9:00 PM, Friday and Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Seekonk offer curbside pickup?
Yes, Best Buy in Seekonk provides curbside pickup services for convenient order collection.
Is the Best Buy store in Seekonk wheelchair accessible?
Yes, the Best Buy location in Seekonk has a wheelchair accessible entrance.
Can I get electronics repaired at Best Buy Seekonk?
Yes, Best Buy Seekonk offers service repair, including support from the Geek Squad.
What payment methods are accepted at Best Buy in Seekonk?
Best Buy accepts debit cards and paychecks; it does not require cash-only payments.
Does Best Buy Seekonk provide in-store shopping?
Yes, in-store shopping is available at Best Buy in Seekonk without requiring appointments.
What nearby places can I visit after shopping at Best Buy Seekonk?
You can visit Seekonk Square for shopping including Lindt Factory Outlet, GameStop, and TJ Maxx, or enjoy dining at Cold Stone Creamery and Reds Kitchen nearby.
Is there a nearby place for tech support related to products bought at Best Buy Seekonk?
Yes, Geek Squad is located nearby and offers IT service and computer repair to support your electronics.
Are there any nearby beauty and spa services near Best Buy Seekonk?
Yes, SkinMD medical spa and Hair by Tati beauty salon are close to Best Buy, offering skin care and beauty services.