Mixed feedback on customer service; while some praised helpful and friendly staff, others reported poor service and lack of assistance.
Delivery Issues
Numerous complaints about delivery delays and miscommunication regarding delivery schedules.
Product Knowledge
Staff generally demonstrated good product knowledge, assisting customers effectively with their inquiries.
Return Policy
Customers expressed frustration with the return policy, particularly regarding time limits and conditions for returns.
Store Environment
Some customers found the store atmosphere lacking, citing poor lighting and insufficient staffing.
AR
A R
5 days ago
5.0
Very friendly personal staff I was welcome
JJ
Jared
6 days ago
5.0
Excellent service
SJ
Steven Jr.
Nov 15, 2025
5.0
Much respect to the manager and the employees in this store. Appreciate you all.
CT
Charles Tsonos
Nov 11, 2025
1.0
Horrible store! Theyre nice enough about not knowing what they're doing but no one in there knows what their doing. Im constantly being mislead and misguided and end up wasting so much time and money here. Im naive and dont know enough about electronics so I surrender to their charismatic confident demeanors....but the results are the same. Unless you know what you're doing, do not rely on them to help you
EB
Elana Blouin
Oct 29, 2025
1.0
Purchased a refrigerator from the Seekonk, MA store (7 miles away) Sunday 10/19 and 1st available delivery date was Friday 10/24 with a 12 hour window. Was expecting to receive notification the day before with a smaller window but was informed deliver could not be made and had to reschedule. No reason given. Rescheduled for Wed 10/29 and called to get answers. Was told the delivery whse is in the Boston area and that it hadn't arrived there yet and that they would try to get it to us sooner than 10/29, which didn't happen. So it took a week and a half to travel around 50 miles, from the store to the whse then another 50 or so miles to my home. That is awful service! I will not buy anything else from Best Buy after this horrendous experience.
What products can I find at Best Buy in Seekonk, MA?
At Best Buy in Seekonk, you can shop for TVs, computers, appliances, cameras, home electronics, and more, with expert advice and Geek Squad support.
What are the store hours for Best Buy in Seekonk?
Best Buy is open Monday to Thursday from 10:00 AM to 9:00 PM, Friday and Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Seekonk offer curbside pickup?
Yes, Best Buy in Seekonk provides curbside pickup services for convenient order collection.
Is the Best Buy store in Seekonk wheelchair accessible?
Yes, the Best Buy location in Seekonk has a wheelchair accessible entrance.
Can I get electronics repaired at Best Buy Seekonk?
Yes, Best Buy Seekonk offers service repair, including support from the Geek Squad.
What payment methods are accepted at Best Buy in Seekonk?
Best Buy accepts debit cards and paychecks; it does not require cash-only payments.
Does Best Buy Seekonk provide in-store shopping?
Yes, in-store shopping is available at Best Buy in Seekonk without requiring appointments.
What nearby places can I visit after shopping at Best Buy Seekonk?
You can visit Seekonk Square for shopping including Lindt Factory Outlet, GameStop, and TJ Maxx, or enjoy dining at Cold Stone Creamery and Reds Kitchen nearby.
Is there a nearby place for tech support related to products bought at Best Buy Seekonk?
Yes, Geek Squad is located nearby and offers IT service and computer repair to support your electronics.
Are there any nearby beauty and spa services near Best Buy Seekonk?
Yes, SkinMD medical spa and Hair by Tati beauty salon are close to Best Buy, offering skin care and beauty services.