Geek Squad

3.1
16 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
1201 Broadway, Saugus, MA
01906, United States

Hours

Reviews

3.1
16 reviews
5 stars
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0
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6
  • CD
    Chase DePrize
    Jul 31, 2025
    1.0
    BUYER BE AWARE! Reconsider purchasing Geek Squad protection plan for Samsung phones. Best Buy Geek Squad do not repair Samsung phones in-house. They are shipped out and takes 6 weeks to repair or replace.
  • GS
    G S
    Jan 19, 2024
    5.0
    While they somewhat tend to be overpriced and slightly under experienced for very advanced networking setups, they are for sure smarter than the average person and there some accountability in having Best Buy back this IT group that will make you feel more secure about having them set it up considering how many scammers are out there as independent contractors who will sneak into your firewall post setup… So where am I going with this, if you don’t have the time to figure this out than they are a no brainer to use.
  • JJ
    Justforfun_G
    Nov 11, 2022
    1.0
    Needed to get my iPhone batter changed. The first time I made an appointment was at the Best Buy in Everett and they called the day of to say that they didn’t an actually have someone who could replace batteries. At least they saved me the time of actually going to my appointment. The person who could change my battery at the Best Buy in Saugus called out and they didn’t even call to let me know or cancel my appointment. Wasted 2 hours waiting before my appointment just for them to tell me once again they couldn’t do what my appointment was made for.
  • WG
    William Glover
    Jul 13, 2018
    5.0
    I came it with a laptop that needed more RAM. I didn't know what type, or how much the machine could take. They sorted it all out quickly, and got me upgraded quickly.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Saugus provide?

Geek Squad at Best Buy in Saugus offers tech repair, setup, and support services including computer, cell phone, appliance, television repair, data recovery, and computer support services.

How can I schedule a Geek Squad service appointment in Saugus?

You can schedule Geek Squad service in store at 1201 Broadway or online through their website.