Verizon

3.4
205 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Reading for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
42 Walkers Brook Dr, Reading, MA
01867, United States

Hours

Reviews

3.3
139 reviews
5 stars
60
4 stars
17
3 stars
12
2 stars
9
1 star
41
  • DS
    Dennis Scott-Torbet
    Oct 23, 2025
    5.0
    Brought my father in today to add a number to his new phone and we had a great experience with Kyle. He was a phenomenal support and provided stellar service!
  • MM
    M Mc
    Oct 16, 2025
    5.0
    I need to commend Kyle on his professionalism and dedication to customer service. He truly represents Verizon in a way that should be recognized and copied for all customer facing employees. His knowledge and attitude are tops and I have to say his charisma really made me feel appreciated as a customer. I went on 45 minutes before close and he greeted me enthusiastically. He had to fix whatever parked the Stoneham Authorized retailer store had caused and he was able to do so on only 30 minutes. (They told me to go and look it all up in the Verizon app after they collected my money, despite my questions). Even after the dedicated lines for activation were closed for the evening, Kyle was able to troubleshoot and reestablish service on my brand new phone. I have a wife and two small kids and he understood the urgency of the issue. Thank you much, Kyle!
  • CK
    Cathy Kosta
    Oct 2, 2025
    5.0
    Michelle Leach went above and beyond to help us with our plan. She was very patient and extremely knowledgeable. An asset to the store for sure!
  • SL
    Steven Liu
    Oct 2, 2025
    1.0
    Slow as molasses, waited 20 minutes for no service
  • MB
    michael bourque
    Aug 9, 2025
    1.0
    The store adverises with signs on windows that they are a Fios store yet when you attempt to do Fios business with them they send you away to Danvers. Take down the signs and stop misleading your customers. This is what makes us hate Verizon

Frequently Asked Questions About Verizon

What are the store hours for the Verizon store in Reading, MA?

The Verizon store in Reading, MA is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 5:00 PM.

What brands of smartphones can I find at the Verizon Reading store?

You can find the latest 5G smartphones including Apple (iPhone 15), Samsung Galaxy S23, Google Pixel 8, Motorola, Kyocera, and TCL at the Verizon Reading store.