VCA South Shore Quincy Animal Hospital

Reviews

• SW

  Stephanie Williams

  Jul 28, 2025
  2.0
  My dog has been a patient at VCA for about 4–5 years. While the staff have always been pleasant, I’ve consistently felt underwhelmed by the level of care. After just two visits with a new vet, it became clear how much of a disservice my dog was receiving over the years. Benji is a 5-year-old, 70 lb pit bull mix. He’s a gentle dog overall but highly anxious, especially at the vet. His anxiety often made exams difficult, sometimes impossible, which led to incomplete visits and repeat appointments just to finish basic care. These visits cost hundreds of dollars and often left us with little to no progress. On top of that, scheduling follow-ups was a challenge, with availability sometimes over a month out. Until today, he was overdue for vaccines. He has a torn ACL and osteoarthritis that hasn’t been reevaluated in years. Despite his records noting osteoarthritis, there was never a plan put in place for pain management. I brought up sedation as an option many times due to his anxiety, but it was either brushed off or made to seem overly complicated. Instead, we were told to try pre-medicating him, which we did, but his adrenaline often overpowered the medication. When urgent issues came up, we had no choice but to go to the ER, (VCA Weymouth) Even then, care was inadequate. For example, he had a severe ear infection and was sent home with nothing but ear wash—no thorough cleaning or treatment. We’ve now visited a new vet twice. During the first visit, I explained Benji’s temperament and anxiety. As expected, he was highly agitated. The vet came up with a plan to bring him back in a week for a sedated visit. At today’s appointment, he was sedated, received a full exam, all of his vaccines, and x-rays that confirmed his arthritis is now present in both legs. His ears were also properly cleaned and treated for a bacterial infection and yeast. Most importantly, we finally established a pain management plan that includes a daily medication and a joint supplement. It’s incredibly frustrating that something so simple took years, multiple failed visits, and so much time and money.
• AB

  Ali Burnett

  Jul 22, 2025
  5.0
  All the staff were incredible! My dog gets very anxious at the vet but they made her feel so comfortable and she did great. Highly recommend!
• DY

  Dorian Yablin

  Jun 6, 2019
  5.0
  The staff here are all incredibly friendly and kind. If you're a new dog parent like me I highly recommend them!

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