Many customers praised the staff for their empathy and compassion during difficult times, especially when dealing with end-of-life decisions for their pets.
Friendly Staff
The majority of reviews highlighted the friendliness and attentiveness of the staff, making both pets and their owners feel welcome and cared for.
High Costs
Several customers expressed concerns about the high prices for services, with some feeling that the costs were not justified or clearly communicated.
Mixed Experiences
While many reviews were positive, there were notable complaints about inconsistent service and communication issues, particularly regarding appointments and billing.
Quality Veterinary Care
Customers generally appreciated the quality of veterinary care provided, noting that the staff was knowledgeable and thorough in their treatment.
TK
Tricia Koylion
5 days ago
5.0
I can’t speak highly enough about the service, care & compassion of VCA. We recently put our cat down. He was over 17 yo, and although we knew it was time, the staff provided us our time & privacy to say our goodbyes. We just received a sympathy card with personal condolences from the staff. A very nice touch. Thank you all!
RR
Rusty Randall
Oct 5, 2025
5.0
Our two high energy dogs stayed at the resort for 11 days. The staff sent pictures throughout their stay so we could see they were having fun. They seemed to love it.
BW
Brigette Wheeler
Oct 3, 2025
5.0
Thanks to VCA in Plymouth-the vet isn’t a scary place for my pup! I’ve been bringing her here for years for her nail trims, vaccines, annual dental cleanings, and have been in a few times for emergency visits/non-routine concerns. They know her by name and are always so great with her. Dr O’Donnell is phenomenal and Dr Dickey always does a great job on her teeth. She gets SO excited every time we pull in to see her VCA friends
NS
Nadya Sacry
Aug 19, 2025
5.0
Our 4 year old schnauzer needed extensive dental work (despite yearly dental cleanings performed out-of-state). I was very nervous because in the past, our dog has cried for days post-procedure. Our experience at VCA is the first time that hasn't happened. Yes, it was expensive, but it was more comprehensive than previous care we have received. I am very impressed with Dr. Dickey and team and am grateful for their level of care and care they had for our doggy.
Frequently Asked Questions About VCA Plymouth Animal Hospital and Pet Resort
What are the operating hours of VCA Plymouth Animal Hospital and Pet Resort?
The hospital is open Monday through Thursday from 8:00 AM to 7:30 PM, Friday from 8:00 AM to 6:00 PM, and Saturday from 8:00 AM to 4:00 PM. It is closed on Sundays.
What kind of veterinary services does VCA Plymouth offer?
They provide a wide range of services including advanced care, allergy treatment, diabetes management, diagnostics, diet and nutrition counseling, flea and tick control, general care, heartworm treatment, internal medicine, medications, parasite control, wellness exams, spaying and neutering, vaccines, and weight loss programs.
Is VCA Plymouth Animal Hospital accredited?
Yes, it is accredited by the American Animal Hospital Association (AAHA).
Where is VCA Plymouth Animal Hospital and Pet Resort located?
It is located at 100 Industrial Park Road, Plymouth, MA 02360, USA.
What COVID-19 or health safety protocols does VCA Plymouth follow?
Each VCA hospital, including Plymouth, follows health and safety protocols based on best healthcare practices as well as state and local guidance and regulations.
Can I find VCA Plymouth on social media?
Yes, you can find them on Facebook at https://www.facebook.com/202183029906114 and on Twitter under the handle @VCAPetHealth.
Is there a special offer for new clients at VCA Plymouth?
Yes, new clients can get a free first exam coupon available through their website.
What nearby locations can help me find or plan a visit to VCA Plymouth?
Nearby places include Rockland Trust Office with ATMs for banking needs, Starboard Academy preschool if you have young children, and the Sleep Center hospital. These locations can help you orient yourself or attend to other needs during your visit.
Are there other medical or health services near VCA Plymouth?
Yes, nearby medical services include Plymouth Bay Internal Medicine, Jordan Occupational Health Services, and Medical Center At The Park, which provide convenient options for family or specialist medical care alongside your pet's visit.
What entertainment or dining options are near VCA Plymouth Animal Hospital?
Nearby you can find 110 Grill, an American restaurant and bar, as well as Plaster Fun Time, a hobby shop for arts and crafts, offering enjoyable activities before or after your visit.