Geek Squad

Reviews

• PM

  peter marinelli

  Aug 16, 2023
  5.0
  Great people and prompt service and excellent people
• KL

  kathleen lalond

  Aug 30, 2022
  1.0
  I had Web root, which is one of the Geek Squad Virus protection Company acessed in my computer to get rid of viruses before they could download disk. In the middle of this procedure my power went down because the power cord fell away from the computer. For some reason it would not stay attached .I ran up to Geek Squad I did not have an appointment there and there was no one in back of me then. The "help," was rude. Condescending belligerent and said I needed a new. computet. I asked him please to listen to me and he dismissed me again saying ," I heard you" make an appt. Told me they dont make parts for my computer they have been out of ,Ma for 7 yrs. He never looked at me took the slip from person in back of me and walked away. I said " so your dismissing me" Didn't turn. Walked away. I found a great IT fellow in Plymouth took him 15 mins to open computer and pull out the pin that somehow was pushed in. $20.00 and no new computer. Also told me you can order parts if needed. So qeek squad lied. My IT man at my office told me stay away from geek squad. You bet I will. Oh I am going to speak with manager. If only he had been half way considerate . Goes to show you it's all in the way your spoken to
• TC

  Tania Sadlick Cutler

  Dec 28, 2018
  5.0
  Exceptional customer service and technical knowledge. I am very impressed with this Store and their Geek Squad personnel.
• KD

  Karen Doyle

  Nov 22, 2016
  1.0
  Do not go to any geek squad place they are awful and will take your money because they will charge you for things you don't need because you don't really understand it

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