VCA Palmer Animal Hospital
4.6294 reviews
Certified by VCA Palmer Animal Hospital • Feb 08, 2026
Business Details
1028 Thorndike St, Palmer, MA
01069, United States
Certified by VCA Palmer Animal Hospital • Feb 08, 2026
(413) 370-0137
Certified by VCA Palmer Animal Hospital • Feb 08, 2026
https://vcahospitals.com/palmer
Certified by VCA Palmer Animal Hospital • Feb 08, 2026
About
Certified by VCA Palmer Animal Hospital • Feb 08, 2026
VeterinariansVeterinary Clinics & HospitalsPet GroomingPet Boarding & KennelsVCA Animal Hospitals
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.
Location
Certified by VCA Palmer Animal Hospital • Feb 08, 2026
Hours
Certified by VCA Palmer Animal Hospital • Feb 08, 2026
Reviews
4.6
294 reviews
5 stars
241
4 stars
27
3 stars
11
2 stars2
1 star
13
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff for their kindness and compassion during difficult times, especially when dealing with end-of-life decisions for their pets.
Professionalism
The staff was frequently described as professional, knowledgeable, and attentive, providing thorough explanations and follow-ups.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding pricing and perceived lack of empathy in certain situations.
Accessibility
Several customers appreciated the clinic's ability to accommodate urgent appointments and their willingness to help even when not regular clients.
Staff Friendliness
The majority of reviews highlighted the friendly and caring nature of the staff, contributing to a positive atmosphere for both pets and their owners.
- DMdawn machadoJan 7, 20265.0VCA Palmer was extremely kind and accommodating when we made end of life decisions for our dog that needed special accommodations. While we made hard choices we felt comforted and supported. They delivered care without complications. We were able to quickly relieve our loving pet of pain and suffering and feel comfortable that he will be handled with love and dignity after his death and returned home with care. Thank you to the team from the staff that answered the phone and our many questions , to the scheduling and handling of the appointment, and the kindness of the staff and doctor throughout and afterwards. Thank you for your care of our pet.
- GGGary GrimesJan 6, 20265.0Have been taking care of my pets for a long time. Excellent service care fir your animal and you. The vets are excellent and the techs, can't explain how good they are. Highly recommend for caring for your loved animals.
- MBMarie BrunneauDec 18, 20251.0LISTEN to the bad reviews. Mill Valley and Monson smalls are so much better! This place has the worst vets around, they will charge you whatever they want without prior communication. you can be assured you they dont care about your animals, just getting their paycheck and going home at the end of the day(just like any VCA, big business),They WILL take advantage of you as a first time customer.
- EEErick ElieNov 20, 20255.0Professional and very kind people. Very good first experience going there.
- DMDeanna Dement MyersNov 6, 20255.0Did great getting our dogs ready for international travel. Dr H is kind, listens, and has great follow up!!!
Frequently Asked Questions About VCA Palmer Animal Hospital
What are the operating hours of VCA Palmer Animal Hospital during the week?
VCA Palmer Animal Hospital is open Monday from 8 AM to 8 PM, Tuesday from 7 AM to 8 PM, Wednesday from 8 AM to 8 PM, Thursday from 7 AM to 8 PM, Friday from 8 AM to 5 PM, and Saturday from 8 AM to 4 PM. It is closed on Sundays.
Which types of pets does VCA Palmer Animal Hospital treat?
VCA Palmer Animal Hospital provides veterinary care for cats, dogs, pocket pets, and rabbits.
What kinds of veterinary services does VCA Palmer Animal Hospital offer?
The hospital offers services including advanced care, allergy relief, diabetes treatment, diagnostics, nutrition, disease treatment, flea and tick control, general and preventive care, heartworm treatment, medications, parasite control, wellness exams, spay and neuter, vaccinations, and weight loss programs.
Where is VCA Palmer Animal Hospital located?
It is located at 1028 Thorndike St, Palmer, MA 01069, United States.
Does VCA Palmer Animal Hospital have any health and safety protocols in place?
Yes, each VCA hospital follows health and safety protocols based on healthcare best practices, as well as state and local guidelines and regulations.
Is VCA Palmer Animal Hospital currently open or closed?
VCA Palmer Animal Hospital is currently open and not closed.
Are there any nearby pharmacies where I can get pet medications after visiting VCA Palmer Animal Hospital?
Yes, Rite Aid and Walgreens pharmacies are nearby, convenient for filling pet prescriptions or purchasing pet care products after your visit.
What dining options are near VCA Palmer Animal Hospital if I want to grab a bite before or after my visit?
Nearby dining options include Roadside Pizza & Grinders for American-style pizza, Yummy Asian Cuisine for sushi and Asian dishes, Wen Ming House for Chinese and Japanese food, and Subway for quick sandwiches.
Are there any nearby banks or ATMs close to VCA Palmer Animal Hospital?
Yes, North Brookfield Savings Bank and LibertyX Bitcoin ATM are close by for financial services and convenient cash access.
Does VCA Palmer Animal Hospital offer any promotions for new customers?
Yes, new customers can access a Free First Exam coupon by visiting the hospital's website.
Brand Certified Facts from VCA Palmer Animal Hospital
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Certified February 08, 2026Yext Knowledge Graph
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