VCA Palmer Animal Hospital

4.6
291 reviews

About

VeterinariansVeterinary Clinics & HospitalsPet GroomingPet Boarding & Kennels
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.

Location

VCA Palmer Animal Hospital
1028 Thorndike St, Palmer, MA
01069, United States

Hours

Reviews

4.6
291 reviews
5 stars
239
4 stars
27
3 stars
11
2 stars
2
1 star
12

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Many customers praised the staff for their kindness, compassion, and dedication to their pets' well-being.

Knowledgeable Staff

Reviews frequently highlighted the expertise and thoroughness of the veterinarians and staff in diagnosing and treating pets.

Customer Service

Overall, the business received positive feedback for its responsive and accommodating customer service, although some noted issues with communication.

Mixed Experiences

While many reviews were positive, there were a few negative experiences regarding treatment refusals and high costs, indicating inconsistency in service.

Facility Quality

Customers appreciated the clean and well-maintained facility, contributing to a positive overall experience.
  • EE
    Erick Elie
    3 days ago
    5.0
    Professional and very kind people. Very good first experience going there.
  • DM
    Deanna Dement Myers
    Nov 6, 2025
    5.0
    Did great getting our dogs ready for international travel. Dr H is kind, listens, and has great follow up!!!
  • KS
    Kat S.
    Oct 2, 2025
    5.0
    I've been bringing cats here for over a decade. Everyone has always been personable, kind, knowledgeable, and skilled with comforting and handling my cats. I can only think of one occasion where a staff member was rude to me on the phone, but it never happened before or since, so I guess they don't keep people like that around for long. I really get the sense that they care about my pet's well-being every time I'm there, and I always leave feeling like they've done all they can to help. Good place.
  • CC
    Chefran Cruz-Alicea
    Jun 24, 2025
    5.0
    Vist it you will see for yourself.
  • JS
    Jon Sousa
    Jun 9, 2025
    5.0
    Friendly staff, great veterinarians, very knowledgeable. Take very good care of our three cats. A+

Frequently Asked Questions About VCA Palmer Animal Hospital

What are the operating hours of VCA Palmer Animal Hospital during the week?

VCA Palmer Animal Hospital is open Monday from 8 AM to 8 PM, Tuesday from 7 AM to 8 PM, Wednesday from 8 AM to 8 PM, Thursday from 7 AM to 8 PM, Friday from 8 AM to 5 PM, and Saturday from 8 AM to 4 PM. It is closed on Sundays.

Which types of pets does VCA Palmer Animal Hospital treat?

VCA Palmer Animal Hospital provides veterinary care for cats, dogs, pocket pets, and rabbits.