Many customers praised the staff for their kindness, compassion, and dedication to their pets' well-being.
Knowledgeable Staff
Reviews frequently highlighted the expertise and thoroughness of the veterinarians and staff in diagnosing and treating pets.
Customer Service
Overall, the business received positive feedback for its responsive and accommodating customer service, although some noted issues with communication.
Mixed Experiences
While many reviews were positive, there were a few negative experiences regarding treatment refusals and high costs, indicating inconsistency in service.
Facility Quality
Customers appreciated the clean and well-maintained facility, contributing to a positive overall experience.
EE
Erick Elie
3 days ago
5.0
Professional and very kind people. Very good first experience going there.
DM
Deanna Dement Myers
Nov 6, 2025
5.0
Did great getting our dogs ready for international travel. Dr H is kind, listens, and has great follow up!!!
KS
Kat S.
Oct 2, 2025
5.0
I've been bringing cats here for over a decade. Everyone has always been personable, kind, knowledgeable, and skilled with comforting and handling my cats. I can only think of one occasion where a staff member was rude to me on the phone, but it never happened before or since, so I guess they don't keep people like that around for long. I really get the sense that they care about my pet's well-being every time I'm there, and I always leave feeling like they've done all they can to help. Good place.
CC
Chefran Cruz-Alicea
Jun 24, 2025
5.0
Vist it you will see for yourself.
JS
Jon Sousa
Jun 9, 2025
5.0
Friendly staff, great veterinarians, very knowledgeable. Take very good care of our three cats. A+
Frequently Asked Questions About VCA Palmer Animal Hospital
What are the operating hours of VCA Palmer Animal Hospital during the week?
VCA Palmer Animal Hospital is open Monday from 8 AM to 8 PM, Tuesday from 7 AM to 8 PM, Wednesday from 8 AM to 8 PM, Thursday from 7 AM to 8 PM, Friday from 8 AM to 5 PM, and Saturday from 8 AM to 4 PM. It is closed on Sundays.
Which types of pets does VCA Palmer Animal Hospital treat?
VCA Palmer Animal Hospital provides veterinary care for cats, dogs, pocket pets, and rabbits.
What kinds of veterinary services does VCA Palmer Animal Hospital offer?
The hospital offers services including advanced care, allergy relief, diabetes treatment, diagnostics, nutrition, disease treatment, flea and tick control, general and preventive care, heartworm treatment, medications, parasite control, wellness exams, spay and neuter, vaccinations, and weight loss programs.
Where is VCA Palmer Animal Hospital located?
It is located at 1028 Thorndike St, Palmer, MA 01069, United States.
Does VCA Palmer Animal Hospital have any health and safety protocols in place?
Yes, each VCA hospital follows health and safety protocols based on healthcare best practices, as well as state and local guidelines and regulations.
Is VCA Palmer Animal Hospital currently open or closed?
VCA Palmer Animal Hospital is currently open and not closed.
Are there any nearby pharmacies where I can get pet medications after visiting VCA Palmer Animal Hospital?
Yes, Rite Aid and Walgreens pharmacies are nearby, convenient for filling pet prescriptions or purchasing pet care products after your visit.
What dining options are near VCA Palmer Animal Hospital if I want to grab a bite before or after my visit?
Nearby dining options include Roadside Pizza & Grinders for American-style pizza, Yummy Asian Cuisine for sushi and Asian dishes, Wen Ming House for Chinese and Japanese food, and Subway for quick sandwiches.
Are there any nearby banks or ATMs close to VCA Palmer Animal Hospital?
Yes, North Brookfield Savings Bank and LibertyX Bitcoin ATM are close by for financial services and convenient cash access.
Does VCA Palmer Animal Hospital offer any promotions for new customers?
Yes, new customers can access a Free First Exam coupon by visiting the hospital's website.