Brand Certified
Verizon
4.6(149 reviews)
Certified by Verizon • Feb 22, 2026
Business Details
38 Main St, Orleans, MA
02653, United States
Certified by Verizon • Feb 22, 2026
(774) 561-2911
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Orleans, MA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.6
149 reviews
5 stars
127
4 stars
6
3 stars2
2 stars
3
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being knowledgeable, helpful, and friendly, particularly highlighting employees like Hayley, Adam, and Drew.
Store Management
Some reviews indicated issues with management, including complaints about the district manager's behavior and the store's operational hours.
Product Availability
Customers appreciated that products were in stock and that staff were able to assist with upgrades and new purchases.
Mixed Experiences
While many had positive experiences, there were also reports of long wait times and instances of poor service, suggesting inconsistency in customer experiences.
- PCPaul ChappleFeb 4, 20265.0I visted this store on Sunday 2/1 and spoke with Adam Moses. He was exceptionally helpful. Thanks to his expert knowledge and great attitude, I plan on buying additional services from Verizon.
- FGFrank GiasulloJan 23, 20265.0We had a very informative person who explained all the details of the purchase extremely well.
- TMTrevor MorrisDec 30, 20254.0Good
- RPRick PybusDec 23, 20255.0Tech was personable, competent, made eye contact when answering questions. He's a keeper
- MOMario OrnelasDec 10, 20255.0The person that helped earlier was super nice and helped me set up my cell phone to a new protector phone shield that she helped me pick out. She was a young girl and really helped me as I am not good with these type of things. A very positive and professional experience at the Verizon store in Orleans. Thank you Verizon.😊 in
Frequently Asked Questions About Verizon
What products and services does the Verizon store in Orleans offer?
The Verizon store offers wireless devices such as phones, tablets, smartwatches, mobile broadband, wearable technology, accessories, and device protection. Services include new lines, upgrades, and accessories.
What are the Verizon store's hours of operation in Orleans, MA?
The store is open Monday through Saturday from 10:00 AM to 6:00 PM and on Sunday from 12:00 PM to 6:00 PM.
Where is the Verizon Authorized Retailer located in Orleans?
It is located at 38 Main St, Orleans, MA, 02653.
Does the Verizon store offer in-store pickup for orders?
Yes, they provide an in-store pickup service for customers.
What payment options are accepted at this Verizon store?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Can I recycle my old electronics at this Verizon location?
Yes, the store offers electronics recycling services.
What languages are spoken at the Verizon Orleans store?
The store staff can assist customers in English and Spanish.
Are there any nearby restaurants where I can dine before or after visiting the Verizon store?
Yes, Land Ho is a nearby American restaurant and pub where you can enjoy a meal.
What banks are close to the Verizon store for convenient banking needs?
TD Bank locations and a Santander Bank ATM are nearby, providing convenient banking services.
Are there any nearby shops or galleries worth visiting close to the Verizon store?
Yes, places like Stephen Gallant Jewelers, Eastwind Studio & Gallery, Gallery 31 Fine Art, and Homegrown Boutique are nearby and great for browsing.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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