Brand Certified
Verizon
4.9(996 reviews)
Certified by Verizon • Feb 22, 2026
Business Details
162 N King St, Northampton, MA
01060, United States
Certified by Verizon • Feb 22, 2026
(413) 341-3473
Certified by Verizon • Feb 22, 2026
https://shop.wirelesszone.com/ma/northampton/162-n-king-st
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Northampton, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 162 N King St.
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.9
996 reviews
5 stars
952
4 stars13
3 stars4
2 stars5
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, knowledgeable, and patient, with specific mentions of employees like James, Scott, and Liz.
Problem Resolution
Many reviews highlighted the staff's ability to effectively resolve issues, often going above and beyond to ensure customer satisfaction.
Store Environment
The store was described as clean, organized, and welcoming, contributing to a positive shopping experience.
Sales Experience
Customers appreciated the transparent communication regarding plans and pricing, with several noting they left with better deals than expected.
- BKBruce Krasin2 days ago5.0I'm writing this to express my sincere gratitude to James at the Verizon Store in Northampton. He solved all my problems with my phone and he did it in minutes. He was SO helpful and gave me great advice. I will keep coming back to this Store because of people like James...what a great guy..Verizon is lucky to have him !..6 Bruce Krasin (my wife and I will definitely buy our next phones from James).
- JCJody CallahanFeb 19, 20265.0I came into the Northampton location today to upgrade my line and Liz was great to work with. Thank you Liz! Highly recommended
- DTDavid TirrellFeb 18, 20265.0I really appreciate kristen taking the time to transfer the faya on my new phone. Very appreciate
- SCsiobhan christyFeb 9, 20265.0James met me as soon as I came in and spent his energy and skill to help Problem solve , re route and have a reasonable bill! His presence during the sale was delightful and genuine. I feel very happy to spend money in his store!
- AMA MenkelFeb 5, 20265.0I have to say without the staff asking this is by far the best verizon store around james was superb and scott is great as well thanks you guys for everything
Frequently Asked Questions About Verizon
What products and brands does Verizon at 162 N King St offer?
Verizon offers a wide range of products including smartphones, tablets, wireless devices, and accessories from brands like Apple, Samsung, Google, Motorola, LG, and more.
What services can I get at the Verizon store in Northampton?
Services include bill payments, new lines, upgrades, device activation and financing, Verizon Wireless plans, prepaid and no-contract plans, total mobile protection, and wet phone recovery.
What are the store hours for the Verizon Wireless Zone in Northampton?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM and on Sunday from 10:00 AM to 5:00 PM.
Does Verizon Northampton offer in-store and curbside pickup options?
Yes, both in-store and curbside pickup services are available at this location.
How can I schedule an appointment or order online with Verizon at Northampton?
You can schedule appointments or shop online at https://wirelesszone.com/appointments/ and https://shop.wirelesszone.com/ma/northampton/162-n-king-st.
What is the contact information for Verizon Northampton?
You can contact the store by phone at +1 413-341-3473 or email at wz54@wireless-zone.com.
What nearby places can help customers find Verizon at 162 N King St?
The store is located in Walmart, Big Y and Staples Plaza, close to Big Y Northampton, Walmart Northampton, and Staples, which can help customers locate the Verizon store more easily.
Are there fitness or health-related places near the Verizon store for customers to visit?
Yes, Planet Fitness gym and Hometown Healthcare Store pharmacy are nearby, offering convenient options for fitness and health needs before or after your visit.
What dining options are available near the Verizon Wireless Zone?
Customers can find nearby dining options like ZENSHI Handcrafted Sushi and Subway for meals before or after shopping at Verizon.
Does Verizon Northampton offer 5G service and coverage?
Yes, the Verizon store offers the latest devices with Verizon network coverage including 5G service for consumers and businesses.
Brand Certified Facts from Verizon
Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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