Business Details
206 Worcester St, North Grafton, MA
01536, United States
Certified by Verizon • Feb 22, 2026
(508) 887-8800
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in North Grafton, MA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.7
224 reviews
5 stars
200
4 stars
9
3 stars3
2 stars1
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for their helpfulness, professionalism, and knowledge, with many specific mentions of individual employees like Richie, Doug, and Lilly.
Efficiency
Many reviews highlighted the efficiency of the service, with staff managing multiple customers and resolving issues quickly.
Mixed Experiences
While most feedback was positive, some customers reported negative experiences, particularly regarding specific staff members and issues with promotions.
Knowledgeable Staff
Customers frequently noted the staff's expertise in explaining plans and troubleshooting issues, contributing to a positive shopping experience.
Store Environment
The store was described as busy but welcoming, with a friendly atmosphere that encouraged repeat visits.
- IKIlyes KhezJan 17, 20265.0Richard is one of the best rep I’ve encountered in my life. Very professional
- KBKathleen BriddonDec 2, 20255.0Chris was extremely helpful, not only answering questions, but providing in-depth explanations
- JCJoseph CaforioDec 2, 20255.0Great service!
- JCJohn CaronNov 29, 20251.0I am a currrent customer with a business account and wanted to update my phone and get a quote for three lines moving forward. They couldn’t product a printout detailing the costs so that I could review before going forward. I tried over a two week period to get information on paper or send me an email with the details. Deplorable costumer service, unfortunately taking my business elsewhere.
- CMCaitlin McGloneNov 3, 20255.0Very happy with the service at this Verizon location. I’ve stopped in 3x since March and each time was great. Today I needed a new screen protector and had a billing issue that I tried to resolve myself last month with Verizon customer service over the phone, and I was told it was resolved but it wasn’t. Jorge at this location helped me actually resolve this billing issue once and for all, and perfectly installed the new screen protector. Thank you! I will encourage friends and family to this Verizon location
Frequently Asked Questions About Verizon
What types of products does Verizon in North Grafton offer?
Verizon in North Grafton offers a full range of wireless devices including phones, tablets, wearable technology, accessories, and device protection.
What are the store hours for Verizon in North Grafton?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 6:00 PM.
What payment options are accepted at Verizon North Grafton?
They accept AMERICANEXPRESS, ANDROIDPAY, APPLEPAY, CASH, DISCOVER, MASTERCARD, SAMSUNGPAY, and VISA.
Does Verizon North Grafton offer in-store pickup for online orders?
Yes, in-store pickup is available for customers.
What brands are available at this Verizon Authorized Retailer?
They offer products from Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands like Casemate and Otterbox.
What services can I get at the Verizon store in North Grafton?
Services include new lines, upgrades, new devices, accessories, and Fios home internet installation.
Is there free Wi-Fi available at Verizon North Grafton?
Yes, free Wi-Fi is available in the store.
How can nearby places like Cumberland Farms and Grafton Pizza be helpful when visiting Verizon North Grafton?
Customers can grab snacks or meals at Cumberland Farms or Grafton Pizza before or after visiting Verizon, making errands more convenient.
Are there any beauty salons near Verizon North Grafton?
Yes, nearby salons include LJ's Hair Hop, Coco & Lemon Salon Studio, and Inspire Salon, offering options for beauty and spa services around your Verizon visit.
Can I find health and wellness services near Verizon North Grafton?
Yes, places like Heidi's Hearing, Connections Physical Therapy, and Beacon Acupuncture are close by for health-related needs.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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