Made an appointment for an iPhone screen placement. Was checked in promptly and my phone was ready within two hours. Easy drop off and pick up. Another Best Buy location had told me they couldn’t do it because they didn’t have any techs trained for my phone (a phone call before I drove to the appt would have been nice). But I quickly made an appointment with this location and they got me right in!
SM
Sybil Miles-Castellone
Apr 14, 2022
5.0
Ryan was awesome! Excellent service
SS
Shark Shooter_ttv
Sep 24, 2021
1.0
Do not ever call and speak to the outsourced geek squad. I was sure attempting to resolve and issue, and asked for a supervisor on 2 different occasions. One time the chat was disconnected, the other I was lied to and then hung up on. I had to go to the store to attempt to resolve anything. On each trip to the store I was given a different answer. In addition, if you are not given the unlisted phone number and extending, you will never get a hold of someone at a store