Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, North Adams, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 43 Main St.
Location
Hours
Reviews
4.9
593 reviews
5 stars
562
4 stars
11
3 stars3
2 stars5
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Layla, John, and Destinee, for their exceptional service, knowledge, and patience.
Efficiency
Many reviews highlighted the quick and seamless process of upgrading phones and setting up services, often completed in under 30 minutes.
Cost Savings
Numerous customers reported significant savings on their plans and devices, thanks to the staff's efforts in finding the best deals.
Positive Atmosphere
The store was described as friendly and welcoming, with staff creating a pleasant shopping experience.
- JBJeffrey Bolognani2 days ago5.0The only place around that had the camera lense protectors I needed. John installed the screen and lense protectors for despite me not being a Verizon customer. He also did it flawlessly, which i can say the last 3 people that installed screen protectors did so in a manner that the case caused a bubble. Top notch customer service
- DJDuffy JudgeJan 2, 20265.0I went in today with help for a phone set up a phone for my daughter. After 2 hours on the phone with Verizon customer service I stopped into the store and John had us all squared away. So well informed and easy to work with. Would give them 100 stars if that was possible.
- AMANDREW MORRISONJan 1, 20265.0Great customer service from John! He helped me and the rest of the family get new phones all set up and ready to go extremely fast and easy! By far the best Verizon store around!
- ROronna ostheimerDec 29, 20255.0My husband and I were in the store today (with some geriatric cell phone problems). John helped us with everything. Did NOT make us feel old or stupid and was so pleasant to work with. We have always used Verizon Wireless in NA for our cell phones and have always been totally satisfied. Truly, John is kind and helpful and clearly cares about the customer. Thank you!
- TTTrioDec 28, 20255.0loved kristen here! got a new phone for a christmas present and she helped me activate it!
Frequently Asked Questions About Verizon
What products and services does Verizon Wireless Zone in North Adams offer?
Verizon Wireless Zone in North Adams offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for both consumers and businesses.
Where is Verizon Wireless Zone located in North Adams?
It is located at 43 Main St, North Adams, MA 01247.
What are the operating hours of Verizon Wireless Zone in North Adams?
They are open Monday to Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Does Verizon Wireless Zone offer pickup options for orders?
Yes, they provide both in-store pickup and curbside pickup services for customer convenience.
How can I contact Verizon Wireless Zone in North Adams?
You can reach them by phone at +1 413-664-0111 or email at wz189@wireless-zone.com.
Are there any nearby Asian or Chinese restaurants where I can eat before or after visiting Verizon Wireless Zone?
Yes, Golden Bamboo, China Buffet, and Meng's Pan-Asian are nearby Asian and Chinese restaurants where you can enjoy a meal before or after your visit.
What mobile phone stores are close to Verizon Wireless Zone in North Adams?
Nearby mobile phone stores include another Verizon location, Wireless Zone Verizon Authorized Retailer, and RadioShack.
Are there any cafes or coffee shops near Verizon Wireless Zone for a quick break?
Yes, dino.cafe and Empire Cafe are nearby locations where customers can relax with coffee or refreshments.
Can I schedule an appointment to visit Verizon Wireless Zone North Adams?
Yes, you can schedule an appointment online at https://wirelesszone.com/appointments/ for personalized service.
Does Verizon Wireless Zone in North Adams support the latest Verizon 5G network?
Yes, they offer the latest devices compatible with Verizon's 5G network coverage for enhanced wireless service.