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Brand Certified

Verizon

4.5
(107 reviews)

Business Details

45 Storey Ave, Newburyport, MA
01950, United States
(978) 465-5007

About

Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 45 Storey Ave in Newburyport, MA 01950

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available

Location

Verizon
45 Storey Ave, Newburyport, MA
01950, United States

Hours

Reviews

4.5
107 reviews
5 stars
89
4 stars
3
3 stars
2
2 stars
1
1 star
12
  • PC
    Patty Critchlow
    Jan 26, 2026
    5.0
    Cameron who works at Russel cellular, was very helpful in explaining everything to me, a non techie. I bought an upgraded SE16.
  • BA
    Brock N. Allen
    Jan 9, 2026
    5.0
    I was a longtime customer of Freedom Cellular, before it was acquired by Russell Cellular a few years ago. I just acquired an Apple iPhone 17 Pro Max from Verizon, and I stopped by Russel Cellular to request assistance setting it up. "Cameron", the store manager, was very helpful and professional. Cameron has many years of wireless services experience and he knew exactly what to do to transfer all of my data (accumulated from six years of use) to my new iPhone. Cameron was a pro about it. I appreciate his service!
  • MT
    Mark Trimmer
    Dec 30, 2025
    2.0
    I enter the store and was greeted right away from one agent helping a customer. He then said he could help me in about 10 minutes. I said great I can wait. After a few minutes he asked what help did I need. I told him I want to see how I could reduce my Verizon bill. He said ok be a minute. He then said he could multitask and asked what exactly was I looking to accomplish. At this point I didn’t feel comfortable discussing my account out loud with him helping another customer. I then told him I had an unlimited plan when I last upgraded my phone which had way to many options I didn’t need. He the said I can’t really change those plans with a huge penalty. At that point I had enough of out loud conversations. I told him I was surprised he couldn’t help being a 12 year Verizon customer I left. I got into my car and started a Verizon chat and they gave me a $20 twelve month credit and lowered my unlimited plan by $25 saving me $45 per month. To bad for this Verizon store manager as he could have had a loyal customer and prevented my negative review. The sad part was I was willing to wait but he pushed the conversation on me in front of customers. Not good
  • HE
    heather eigen
    Dec 10, 2025
    5.0
    The staff at Russell cellular were extremely helpful. Patient and got me a great option for Christmas.
  • BS
    Bob Stearns
    Nov 24, 2025
    5.0
    From the moment I walked in the door! I had scheduled an appointment. Service was punctual and extremely helpful!

Frequently Asked Questions About Verizon

What types of mobile phones and brands does Verizon at 45 Storey Ave, Newburyport offer?

They offer products from Verizon, Samsung, Google, Apple, Motorola, and LG including smartphones, tablets, and accessories.

What are the store hours for Verizon in Newburyport?

The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.

Brand Certified Facts from Verizon

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