Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude or unhelpful.
Product Availability
Many customers expressed frustration over items being out of stock or not available as advertised, leading to wasted trips.
Store Experience
The store environment received mixed reviews, with some customers appreciating the cleanliness and organization, while others noted disorganization and long wait times.
Geek Squad Issues
Several reviews highlighted problems with Geek Squad services, including poor communication and unresolved technical issues.
Positive Interactions
Despite negative experiences, there were numerous mentions of positive interactions with specific employees who provided excellent service.
JC
jakelin claude
Nov 13, 2025
4.0
No encontré lo que buscaba pero es muy lindo
DH
denise hoffman
Nov 10, 2025
2.0
I go here every month to pay my sons bill and although I have his zip birthday ss number even a picture of his ID I get a hard time. As if some random person is gonna know to pay his bill.. They didn't send him a card customer service was no help he cant access it online either
BZ
Beverly Zwirecki
Nov 8, 2025
1.0
So I went to Best Buy on Thursday to look at expensive headphones after awhile looking at what I wanted to buy I went up front asked for help there was five associates standing there I asked for help a woman said sure just one moment well I waited fifteen minute and she or any other associate came to help so I left very upset that same woman was at the front of store with another associate when leaving he said have a nice day I said thanks for coming to assist me and I left you lost a sale I ended up buying them online from different company this is why stores are closing because no one is willing to help customers anymore
GM
Gilles Mongeon
Nov 6, 2025
5.0
I nedded to pick up some monitors and AIO PC'S, they had what I needed at good price, they were helpful in finding everything.
MI
Mark Ingeme
Nov 2, 2025
5.0
That was great at Best Buy. You could do both and get your phone fixed there. Also there’s target there’s a Kohl’s I believe a hardware store stores, shoe stores clothing great place to visit.
What are the store hours for Best Buy in Millbury, MA?
Best Buy Millbury is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Where is Best Buy Millbury located?
Best Buy Millbury is located at 70 Worcester Providence Turnpike, Ste 140, Millbury, MA 01527, USA.
Does Best Buy Millbury offer curbside pickup services?
Yes, Best Buy Millbury offers curbside pickup services for convenient order collection.
Can I get expert support services like Geek Squad at Best Buy Millbury?
Yes, Best Buy Millbury offers Geek Squad support services to help with repairs and technical assistance.
Is Best Buy Millbury accessible for customers with disabilities?
Yes, the store has a wheelchair accessible entrance for customers with disabilities.
What payment methods are accepted at Best Buy Millbury?
Best Buy Millbury accepts debit cards and checks; cash is not required exclusively for payment.
Is in-store shopping available at Best Buy Millbury?
Yes, customers can shop in-store at Best Buy Millbury, in addition to curbside pickup options.
What clothing stores are near Best Buy Millbury?
Nearby clothing stores include Lane Bryant, Kohl's, Banana Republic Factory, Carter's, and Gap, which offer a variety of apparel options for your shopping convenience.
Which food and dining options are available near Best Buy Millbury?
Near Best Buy Millbury, you can enjoy bubble tea at Gong Cha, Chinese cuisine at Wow Bao, and steaks at LongHorn Steakhouse, perfect for a meal before or after shopping.
What other electronic and mobile stores are close to Best Buy Millbury?
Nearby electronic and mobile stores include the AT&T Store, Geek Squad, Millbury Plaza with various mobile phone stores, and Game Stop for video games and electronics.