Best Buy

4.1
2303 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
70 Worcester Providence Tpke, Millbury, MA
01527, United States

Hours

Reviews

4.1
2,303 reviews
5 stars
1,235
4 stars
558
3 stars
228
2 stars
85
1 star
197

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with staff; some customers praised helpful and knowledgeable employees, while others reported rudeness and lack of assistance.

Product Availability

Frequent complaints about items being out of stock or not matching online availability.

Order Fulfillment

Issues with online order pickups and delays, leading to customer frustration.

Store Environment

Some customers appreciated the variety of products and the store layout, while others found the staff unhelpful and the store disorganized.
  • JM
    Joe Messier
    4 days ago
    5.0
    One of those big box tech stores I'm happy is still around. Good merch, helpful staff.
  • VP
    Vishal Pinto
    Jan 3, 2026
    5.0
    I was there to buy an unlocked phone. The rep spent a lot of time with me talking about the features and capabilities. I ended up buying two phones. I had a good buying experience.
  • CP
    Cher by Photography
    Dec 22, 2025
    3.0
    Lots of electronics to chose from. For those bargan hunters they do offer open box discounts for some items. I saw a nice small all black microwave for like $45 open box.
  • EC
    El Chapo
    Dec 19, 2025
    1.0
    Staff is ridiculous a bunch of high school kids that don't know anything about customer service came to pick up a order ended up waiting 2 hours to not even get my order this place is a joke would've been faster if I went to target to purchase the item. Wouldn't recommend doing online orders with them
  • CM
    Christopher McCann
    Dec 15, 2025
    4.0
    Most electronic purchases nowadays are done online, so these type of stores have to act as show rooms and customer services for purchases done online as well as sales. I personally went in for a return and possible purchase. These situations take up a lot time for the very limited staff. They do their best with the manpower they have, and maintain patience during. Customers should remember that when getting frustrated. I did for a moment myself but recognized it and made sure to thank them sincerely. They were courteous, respectful, patient, and I had very positive experience during the Christmas shopping season. Thanks guys at the Millbury MA store!

Frequently Asked Questions About Best Buy

What are the store hours for Best Buy in Millbury, MA?

Best Buy Millbury is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.

Where is Best Buy Millbury located?

Best Buy Millbury is located at 70 Worcester Providence Turnpike, Ste 140, Millbury, MA 01527, USA.