Best Buy

4.1
2277 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
70 Worcester Providence Tpke, Millbury, MA
01527, United States

Hours

Reviews

4.1
2,277 reviews
5 stars
1,218
4 stars
555
3 stars
225
2 stars
85
1 star
194

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude or unhelpful.

Product Availability

Many customers expressed frustration over items being out of stock or not available as advertised, leading to wasted trips.

Store Experience

The store environment received mixed reviews, with some customers appreciating the cleanliness and organization, while others noted disorganization and long wait times.

Geek Squad Issues

Several reviews highlighted problems with Geek Squad services, including poor communication and unresolved technical issues.

Positive Interactions

Despite negative experiences, there were numerous mentions of positive interactions with specific employees who provided excellent service.
  • JC
    jakelin claude
    Nov 13, 2025
    4.0
    No encontré lo que buscaba pero es muy lindo
  • DH
    denise hoffman
    Nov 10, 2025
    2.0
    I go here every month to pay my sons bill and although I have his zip birthday ss number even a picture of his ID I get a hard time. As if some random person is gonna know to pay his bill.. They didn't send him a card customer service was no help he cant access it online either
  • BZ
    Beverly Zwirecki
    Nov 8, 2025
    1.0
    So I went to Best Buy on Thursday to look at expensive headphones after awhile looking at what I wanted to buy I went up front asked for help there was five associates standing there I asked for help a woman said sure just one moment well I waited fifteen minute and she or any other associate came to help so I left very upset that same woman was at the front of store with another associate when leaving he said have a nice day I said thanks for coming to assist me and I left you lost a sale I ended up buying them online from different company this is why stores are closing because no one is willing to help customers anymore
  • GM
    Gilles Mongeon
    Nov 6, 2025
    5.0
    I nedded to pick up some monitors and AIO PC'S, they had what I needed at good price, they were helpful in finding everything.
  • MI
    Mark Ingeme
    Nov 2, 2025
    5.0
    That was great at Best Buy. You could do both and get your phone fixed there. Also there’s target there’s a Kohl’s I believe a hardware store stores, shoe stores clothing great place to visit.

Frequently Asked Questions About Best Buy

What are the store hours for Best Buy in Millbury, MA?

Best Buy Millbury is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.

Where is Best Buy Millbury located?

Best Buy Millbury is located at 70 Worcester Providence Turnpike, Ste 140, Millbury, MA 01527, USA.