Mixed experiences with staff; some customers praised helpful and knowledgeable employees, while others reported rudeness and lack of assistance.
Product Availability
Frequent complaints about items being out of stock or not matching online availability.
Order Fulfillment
Issues with online order pickups and delays, leading to customer frustration.
Store Environment
Some customers appreciated the variety of products and the store layout, while others found the staff unhelpful and the store disorganized.
JM
Joe Messier
4 days ago
5.0
One of those big box tech stores I'm happy is still around. Good merch, helpful staff.
VP
Vishal Pinto
Jan 3, 2026
5.0
I was there to buy an unlocked phone. The rep spent a lot of time with me talking about the features and capabilities. I ended up buying two phones. I had a good buying experience.
CP
Cher by Photography
Dec 22, 2025
3.0
Lots of electronics to chose from. For those bargan hunters they do offer open box discounts for some items. I saw a nice small all black microwave for like $45 open box.
EC
El Chapo
Dec 19, 2025
1.0
Staff is ridiculous a bunch of high school kids that don't know anything about customer service came to pick up a order ended up waiting 2 hours to not even get my order this place is a joke would've been faster if I went to target to purchase the item. Wouldn't recommend doing online orders with them
CM
Christopher McCann
Dec 15, 2025
4.0
Most electronic purchases nowadays are done online, so these type of stores have to act as show rooms and customer services for purchases done online as well as sales. I personally went in for a return and possible purchase. These situations take up a lot time for the very limited staff. They do their best with the manpower they have, and maintain patience during. Customers should remember that when getting frustrated. I did for a moment myself but recognized it and made sure to thank them sincerely. They were courteous, respectful, patient, and I had very positive experience during the Christmas shopping season. Thanks guys at the Millbury MA store!
What are the store hours for Best Buy in Millbury, MA?
Best Buy Millbury is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Where is Best Buy Millbury located?
Best Buy Millbury is located at 70 Worcester Providence Turnpike, Ste 140, Millbury, MA 01527, USA.
Does Best Buy Millbury offer curbside pickup services?
Yes, Best Buy Millbury offers curbside pickup services for convenient order collection.
Can I get expert support services like Geek Squad at Best Buy Millbury?
Yes, Best Buy Millbury offers Geek Squad support services to help with repairs and technical assistance.
Is Best Buy Millbury accessible for customers with disabilities?
Yes, the store has a wheelchair accessible entrance for customers with disabilities.
What payment methods are accepted at Best Buy Millbury?
Best Buy Millbury accepts debit cards and checks; cash is not required exclusively for payment.
Is in-store shopping available at Best Buy Millbury?
Yes, customers can shop in-store at Best Buy Millbury, in addition to curbside pickup options.
What clothing stores are near Best Buy Millbury?
Nearby clothing stores include Lane Bryant, Kohl's, Banana Republic Factory, Carter's, and Gap, which offer a variety of apparel options for your shopping convenience.
Which food and dining options are available near Best Buy Millbury?
Near Best Buy Millbury, you can enjoy bubble tea at Gong Cha, Chinese cuisine at Wow Bao, and steaks at LongHorn Steakhouse, perfect for a meal before or after shopping.
What other electronic and mobile stores are close to Best Buy Millbury?
Nearby electronic and mobile stores include the AT&T Store, Geek Squad, Millbury Plaza with various mobile phone stores, and Game Stop for video games and electronics.