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Apple The Shops at Blackstone Valley

3.9
(998 reviews)

Business Details

70 Worcester-Providence Turnpike, Millbury, MA
01527, United States
(978) 838-5000
https://www.apple.com/retail/theshopsatblackstonevalley

About

Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • [Free/Paid] wi-fiNot available

Location

Apple The Shops at Blackstone Valley
70 Worcester-Providence Turnpike, Millbury, MA
01527, United States

Hours

Reviews

3.9
998 reviews
5 stars
548
4 stars
170
3 stars
84
2 stars
38
1 star
158
  • BC
    Brenda Carolyne
    6 days ago
    1.0
    I came to this Apple Store to buy me another phone, Alex was so rude and unfriendly, he refuse to attend me and my mother, the whole time inside the store he acted with such bad attitude, but in another hand, we had another girl with curly hair that unfortunately I forgot her name. She was so amazing and polite, she was very nice and paciente to talk/assist us so we could finally our purchase.
  • MA
    Mohamed Abdelwahid
    Feb 4, 2026
    1.0
    If there’s a way to give 0 rating, I’d do do it in a heartbeat… The worst Apple Store … stay away if you can .. Manager has an attitude issue and not helpful at all… Basically they will give you the runaround and never really help… Not what to expect from Apple.
  • AE
    Alejandra Echezuria
    Feb 3, 2026
    1.0
    Terrible customer service. When you walk in they tell you 5 min and almost an hour later they still haven’t been able to help you with a simple phone reboot. They should tell you from the beginning what the time expectancy is honestly- no BS.
  • TC
    talita Caberlon
    Feb 1, 2026
    1.0
    they do not have enough people working here. They made me wait for 1 hour at the genius bar just to tell me I need to buy a new pen bc I don’t have apple care. They could have told me that when I walked in, also Apple is horrible at helping people if you dont have stupid apple care, the pencil simply stopped charging, and I just have to accept it and buy a new pen bc they suck. i’m just gonna get a stylus. But just beware such a waste of time if you dont have apple care dont bother.
  • MH
    Michelle Haynes
    Jan 27, 2026
    5.0
    Huge place qualified workers,caring people right there to assist nice place

Frequently Asked Questions About Apple The Shops at Blackstone Valley

What products and services does Apple Solomon Pond Mall offer?

Apple Solomon Pond Mall offers a range of Apple products including iPhone, Mac, Apple Watch, and iPad. The store also provides technical support at the Genius Bar and assistance from Specialists.

What are the store hours for Apple Solomon Pond Mall?

The store is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM. Special holiday hours may apply.

Brand Certified Facts from Apple The Shops at Blackstone Valley

This information is certified by Apple The Shops at Blackstone Valley and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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