Verizon

4.9
345 reviews

About

Cell Phone Store
Welcome to R Wireless, your trusted local Verizon store in Middleton. We offer a full range of home and mobile solutions, including Verizon Home Internet, discounted streaming bundles, and reliable device protection. Upgrade your Apple iPhone, Google Pixel, or Samsung Galaxy, and explore our selection of phones, tablets, wearables, and accessories. We also provide Business Internet, advanced phone systems, and fleet management to support local businesses. Our team includes bilingual representatives fluent in Spanish, ready to assist you. Visit or call R Wireless for expert support and the latest Verizon promotions!

Location

Verizon
234 S Main St, Middleton, MA
01949, United States

Hours

Reviews

4.9
343 reviews
5 stars
326
4 stars
4
3 stars
1
2 stars
3
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and patient, particularly highlighting employees like Rami, Alejandro, and Ari.

Sales Experience

Several reviews mentioned positive experiences during phone purchases and upgrades, with staff providing clear explanations and assistance.

Mixed Experiences

While many customers had great experiences, some reported issues with misleading information regarding plans and promotions, leading to dissatisfaction.

Store Environment

The store was described as welcoming and friendly, contributing to a positive shopping atmosphere.

Efficiency

Customers appreciated the quick service and the ability to handle multiple customers effectively, although some noted delays in processing orders.
  • LP
    Lianna Partee
    6 days ago
    5.0
    Alejandro was great! He was very efficient, resourceful, and helpful. He made the process of buying and setting up a new phone extremely effortless and easy. 10/10 experience any time I go to this location. Highly recommend!
  • DX
    Denise xxxxxxxxxxxxx
    Oct 14, 2025
    5.0
    Alejandro and Omar were very helpful, knowledgeable and patient. Highly recommend Verizon Middleton.
  • AP
    Ashley P
    Oct 14, 2025
    1.0
    We went to the store to order and never should have - we should have ordered online. This was the worst experience I’ve ever had. The sales rep did not mention we would lose our free Disney/Hulu/ESPN free subscription when we switched to the newer plan. He claimed it’s a no brainer to switch to the new plans because you get better reception due to priority of 5G towers - a complete lie. They also didn’t ship the phones to my home as I requested. They shipped them to the store, promised they would ship them out to my home immediately upon arrival, but now 5 days after they received them their “back office” hasn’t gotten around to shipping them out. It’s a complete scam.
  • RG
    Richard Grava
    Sep 29, 2025
    5.0
    Alejandro was an excellent customer service rep. He was very patient, and professional when dealing with me as a customer. He also spent the time to explain everything, so I was up to speed. He was a pleasure to work with!
  • DC
    David Ciaccia
    Sep 27, 2025
    5.0
    Alejandro was great we had a great experience. and He was very helpful with our new phone purchases, also great customer service.

Frequently Asked Questions About Verizon

What services does Verizon in Middleton offer?

Verizon in Middleton offers home and mobile solutions including Verizon Home Internet, discounted streaming bundles, device protection, and upgrades for Apple iPhone, Google Pixel, or Samsung Galaxy devices.

What are the store hours for Verizon Middleton?

Verizon Middleton is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.