Business Details
About
Cell Phone Store
Welcome to R Wireless, your trusted local Verizon store in Middleton. We offer a full range of home and mobile solutions, including Verizon Home Internet, discounted streaming bundles, and reliable device protection. Upgrade your Apple iPhone, Google Pixel, or Samsung Galaxy, and explore our selection of phones, tablets, wearables, and accessories. We also provide Business Internet, advanced phone systems, and fleet management to support local businesses. Our team includes bilingual representatives fluent in Spanish, ready to assist you. Visit or call R Wireless for expert support and the latest Verizon promotions!
Location
Hours
Reviews
4.8
346 reviews
5 stars
328
4 stars4
3 stars1
2 stars3
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and patient, with specific mentions of employees like Rami, Alejandro, and Ari.
Mixed Experiences
While many reviews were positive, some customers reported issues with deceptive practices and poor service, particularly regarding trade-ins and plan changes.
Store Environment
The store was described as welcoming and friendly, with a professional atmosphere, although there were complaints about staffing levels during busy times.
Product Knowledge
Several reviews highlighted the staff's expertise in handling phone setups and troubleshooting, contributing to a smooth customer experience.
- VHVanessa Hurley6 days ago5.0Alejandro deserves to be one of the store managers here! There were 5-6 customers waiting and Alejandro handled everything with a lot of grace. The other employee was 40 minute late & he was very attentive to us even with the pressure of a packed store. This was on January 5th. He’s fantastic with customer service too. Promote him!!! (:
- JDJack DeSimoneDec 9, 20251.0The two thugs working inside stole my iPhone, after trading it in Absolutely ridiculous should be fired.
- HBHeath BDec 2, 20255.0Excellent experience all around, I’ve been shopping at this store for over 15 years! Luis was very accommodating and the entire staff was friendly and very helpful!!
- LPLianna ParteeNov 17, 20255.0Alejandro was great! He was very efficient, resourceful, and helpful. He made the process of buying and setting up a new phone extremely effortless and easy. 10/10 experience any time I go to this location. Highly recommend!
- APAshley POct 14, 20251.0We went to the store to order and never should have - we should have ordered online. This was the worst experience I’ve ever had. The sales rep did not mention we would lose our free Disney/Hulu/ESPN free subscription when we switched to the newer plan. He claimed it’s a no brainer to switch to the new plans because you get better reception due to priority of 5G towers - a complete lie. They also didn’t ship the phones to my home as I requested. They shipped them to the store, promised they would ship them out to my home immediately upon arrival, but now 5 days after they received them their “back office” hasn’t gotten around to shipping them out. It’s a complete scam.
Frequently Asked Questions About Verizon
What services does Verizon in Middleton offer?
Verizon in Middleton offers home and mobile solutions including Verizon Home Internet, discounted streaming bundles, device protection, and upgrades for Apple iPhone, Google Pixel, or Samsung Galaxy devices.
What are the store hours for Verizon Middleton?
Verizon Middleton is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Verizon Middleton provide any pickup or delivery options?
Yes, Verizon Middleton offers in-store pickup services.
Can I find bilingual support at Verizon Middleton?
Yes, Verizon Middleton has bilingual representatives fluent in Spanish to assist customers.
How can I contact Verizon Middleton by phone?
You can reach Verizon Middleton by calling their main or alternate phone number at +1 978-624-7459.
Where is Verizon Middleton located?
Verizon Middleton is located at 234 S Main St, Middleton, MA 01949, USA.
What types of devices can I upgrade at Verizon Middleton?
You can upgrade Apple iPhone, Google Pixel, and Samsung Galaxy devices at Verizon Middleton.
Are there nearby dining options near Verizon Middleton?
Yes, nearby dining options include Siam Grill 88 (Thai restaurant), Tung's Taste (Chinese restaurant and bar), and Blue Fin Japanese Restaurant (sushi and Japanese cuisine). Customers can enjoy a meal before or after visiting Verizon.
Is there a nearby public transit option to help me get to Verizon Middleton?
While specific transit stations aren’t listed, Verizon Middleton is located on S Main St near popular local businesses, making it easy to access by local transportation or car. You can plan your route to 234 S Main St, Middleton, MA.
What other services are available near Verizon Middleton for convenience?
Nearby services include Bamboo Nails & Spa for beauty treatments, CoinFlip Bitcoin ATM for cryptocurrency transactions, and Pets of Sugarland for pet grooming and supplies, offering convenience during your visit to Verizon.