Verizon

4.4
280 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Methuen’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
90 Pleasant Valley St, Methuen, MA
01844, United States

Hours

Reviews

4.5
276 reviews
5 stars
228
4 stars
9
3 stars
4
2 stars
6
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting employees like Diego, Louis, and Mimi.

Service Efficiency

Several reviews mentioned long wait times and inefficient service, with customers expressing frustration over delays and lack of attention.

Sales Experience

Positive experiences were noted regarding the sales process, with staff providing clear explanations and helping customers find good deals.

Transparency Issues

Some customers reported feeling misled about pricing and plans, leading to dissatisfaction with their purchases.

Follow-Up Support

Customers appreciated follow-up assistance from staff, particularly Diego, who proactively reached out to ensure satisfaction after purchases.
  • AC
    A Corniela
    1 day ago
    5.0
    I will definitely recommend going into the store and check this upcoming Black Friday deals. Jonathan was great taking his time to listen to me, as I wasn’t sure about what I would like to get. Also explaining how I will benefit from switching services. He was very professional and knowledgeable about navigating the devices. I had valuable information to transfer which I cannot afford to lose and the work was done accordingly to my satisfaction. Thanks 😊👍
  • AK
    Asvp. kyo
    3 days ago
    5.0
    Steven was a very good sales person he made sure my niece and I got a good deal on a new phone and saved me money on my monthly bill now we are proud owners of 2 new phones
  • PP
    Patrick
    5 days ago
    1.0
    I would give 0 stars. New phone from June, pay for insurance, stops charging properly and nothing they can do. Nothing like kicking the consumer. GFC. Don't go to this useless place.
  • CG
    Chelsea Garcia
    Nov 15, 2025
    5.0
    Jonathan was very professional and attentive with us, he took care of us and he was very respectful and transparent, definitely a great experience I will always come back with him, you guys are lucky to have him, great job!
  • JB
    Julie Batista
    Oct 21, 2025
    5.0
    Diego and Jonathan had amazing service as they helped me trade in my old phone and switch from t-mobile to Verizon with a new IPHONE 17 PRO MAX BABYYY! They were patient with my many questions and explained my new phone plan. Shout out to them! Thanks guys!!

Frequently Asked Questions About Verizon

What wireless brands and devices can I find at Verizon in Methuen?

You can shop for devices from Verizon, Apple, Samsung, Motorola, LG, HTC, Google, and Asus at the Verizon store in Methuen.

What services does Verizon in Methuen offer?

The store offers wireless plans, prepaid wireless, Hum smart car services, home phone and internet, mobile hotspots, Verizon Wireless services, and Fios home internet.