Verizon

4.5
284 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Methuen’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
90 Pleasant Valley St, Methuen, MA
01844, United States

Hours

Reviews

4.5
280 reviews
5 stars
232
4 stars
9
3 stars
4
2 stars
6
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being attentive, knowledgeable, and helpful, particularly highlighting individuals like Diego, Louis, and Mimi for their exceptional service.

Sales Experience

Several reviews noted positive experiences with sales representatives who provided valuable information, helped customers save money, and facilitated smooth transactions.

Wait Times

Numerous customers expressed frustration with long wait times and lack of initial greeting or assistance upon entering the store.

Mixed Experiences

While many reviews were positive, there were also complaints about misleading information regarding pricing and plans, leading to dissatisfaction among some customers.
  • CD
    Carlos Ditren
    Dec 6, 2025
    5.0
    Best service. Definitely worth it. I highly recommend Jonathan in the loop store
  • RL
    ricky luis
    Nov 30, 2025
    5.0
    The gentleman Jonathan was absolutely great ,greeted me right away at the door , he was able to answer all my questions and was able to save me money , I highly recommend you coming to the store in methuen to see what services and money he can save you !
  • DL
    dowol lee
    Nov 30, 2025
    5.0
    Jonathan helped me get the best possible outcome for what I wanted! Traded in 4 IPhone 14 Pro Max’ for 4 IPhone 17 Pro Max’ for Black Friday! I didn’t expect to get a new phone that day but Jonathan and the Verizon team at Methuen made sure I had the best experience, service, and products!! Would highly recommend taking a visit if you need any new tech or switching phone lines.
  • EH
    Emma Hall
    Nov 26, 2025
    5.0
    I worked with Steve, who reached out letting me know I could upgrade my phone ! He was so patient and answered all my questions! Normally I hate doing anything tech oriented but he made the process easy and was very knowledgeable!! Highly recommend Steve!!
  • AC
    A Corniela
    Nov 22, 2025
    5.0
    I will definitely recommend going into the store and check this upcoming Black Friday deals. Jonathan was great taking his time to listen to me, as I wasn’t sure about what I would like to get. Also explaining how I will benefit from switching services. He was very professional and knowledgeable about navigating the devices. I had valuable information to transfer which I cannot afford to lose and the work was done accordingly to my satisfaction. Thanks 😊👍

Frequently Asked Questions About Verizon

What wireless brands and devices can I find at Verizon in Methuen?

You can shop for devices from Verizon, Apple, Samsung, Motorola, LG, HTC, Google, and Asus at the Verizon store in Methuen.

What services does Verizon in Methuen offer?

The store offers wireless plans, prepaid wireless, Hum smart car services, home phone and internet, mobile hotspots, Verizon Wireless services, and Fios home internet.