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Brand Certified

Verizon

4.5
(287 reviews)

Business Details

(978) 794-0409

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Methuen’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Methuen connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
90 Pleasant Valley St, Methuen, MA
01844, United States

Hours

Reviews

4.5
287 reviews
5 stars
238
4 stars
9
3 stars
4
2 stars
6
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members like Diego, Louis, and Brandy, highlighting their patience and ability to explain options clearly.

Mixed Experiences

While many reviews were positive, there were significant complaints about misleading information regarding pricing and plans, leading to feelings of frustration and distrust among some customers.

Wait Times

Several customers reported long wait times and poor organization in the store, which detracted from their overall experience.

Product Knowledge

Staff members were frequently commended for their knowledge and ability to assist with technical issues, making the purchasing process smoother for customers.
  • ZA
    ziek a
    Feb 13, 2026
    5.0
    when i came jacob was very helpful in every way, weather I had questions or I needed something he was the first to come and help great customer service for real
  • GG
    Gail Gannon
    Jan 28, 2026
    5.0
    Jacob was great
  • SM
    Sergio Martire
    Jan 24, 2026
    5.0
    My experience at Cellular Sales was exceptional, largely due to the assistance provided by Brandy D. From the initial interaction, it was evident that she prioritized understanding my needs rather than simply promoting products. She posed thoughtful questions, clearly explained each available option, and ensured comprehension prior to proceeding. Unlike many retail encounters that tend to feel hurried, this experience was markedly different. Brandy exhibited patience, professionalism, and a high level of expertise. She facilitated a smooth and stress-free process, leaving me with confidence that I had selected the most appropriate solution. If you value exemplary service and genuine care, working with Brandy will provide a highly positive experience.
  • CD
    Carlos Ditren
    Dec 6, 2025
    5.0
    Best service. Definitely worth it. I highly recommend Jonathan in the loop store
  • DL
    dowol lee
    Nov 30, 2025
    5.0
    Jonathan helped me get the best possible outcome for what I wanted! Traded in 4 IPhone 14 Pro Max’ for 4 IPhone 17 Pro Max’ for Black Friday! I didn’t expect to get a new phone that day but Jonathan and the Verizon team at Methuen made sure I had the best experience, service, and products!! Would highly recommend taking a visit if you need any new tech or switching phone lines.

Frequently Asked Questions About Verizon

What wireless brands and devices can I find at Verizon in Methuen?

You can shop for devices from Verizon, Apple, Samsung, Motorola, LG, HTC, Google, and Asus at the Verizon store in Methuen.

What services does Verizon in Methuen offer?

The store offers wireless plans, prepaid wireless, Hum smart car services, home phone and internet, mobile hotspots, Verizon Wireless services, and Fios home internet.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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