Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Methuen’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.5
276 reviews
5 stars
228
4 stars
9
3 stars4
2 stars
6
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting employees like Diego, Louis, and Mimi.
Service Efficiency
Several reviews mentioned long wait times and inefficient service, with customers expressing frustration over delays and lack of attention.
Sales Experience
Positive experiences were noted regarding the sales process, with staff providing clear explanations and helping customers find good deals.
Transparency Issues
Some customers reported feeling misled about pricing and plans, leading to dissatisfaction with their purchases.
Follow-Up Support
Customers appreciated follow-up assistance from staff, particularly Diego, who proactively reached out to ensure satisfaction after purchases.
- ACA Corniela1 day ago5.0I will definitely recommend going into the store and check this upcoming Black Friday deals. Jonathan was great taking his time to listen to me, as I wasn’t sure about what I would like to get. Also explaining how I will benefit from switching services. He was very professional and knowledgeable about navigating the devices. I had valuable information to transfer which I cannot afford to lose and the work was done accordingly to my satisfaction. Thanks 😊👍
- AKAsvp. kyo3 days ago5.0Steven was a very good sales person he made sure my niece and I got a good deal on a new phone and saved me money on my monthly bill now we are proud owners of 2 new phones
- PPPatrick5 days ago1.0I would give 0 stars. New phone from June, pay for insurance, stops charging properly and nothing they can do. Nothing like kicking the consumer. GFC. Don't go to this useless place.
- CGChelsea GarciaNov 15, 20255.0Jonathan was very professional and attentive with us, he took care of us and he was very respectful and transparent, definitely a great experience I will always come back with him, you guys are lucky to have him, great job!
- JBJulie BatistaOct 21, 20255.0Diego and Jonathan had amazing service as they helped me trade in my old phone and switch from t-mobile to Verizon with a new IPHONE 17 PRO MAX BABYYY! They were patient with my many questions and explained my new phone plan. Shout out to them! Thanks guys!!
Frequently Asked Questions About Verizon
What wireless brands and devices can I find at Verizon in Methuen?
You can shop for devices from Verizon, Apple, Samsung, Motorola, LG, HTC, Google, and Asus at the Verizon store in Methuen.
What services does Verizon in Methuen offer?
The store offers wireless plans, prepaid wireless, Hum smart car services, home phone and internet, mobile hotspots, Verizon Wireless services, and Fios home internet.
What are the store hours for Verizon at 90 Pleasant Valley St?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Does the Methuen Verizon store offer pickup options?
Yes, the store offers both in-store and curbside pickup services for your convenience.
What payment methods are accepted at Verizon in Methuen?
They accept American Express, Discover, MasterCard, and Visa credit cards for payments.
Can I make an appointment before visiting the Verizon store in Methuen?
Appointments are not required, but you may call the store to make one if you prefer.
What promotions or deals can I find at the Methuen Verizon store?
The store offers deals on Verizon phones and plans, highlighted by the message 'Deals on Verizon Phones and Plans. Better Matters.'
Are there any popular restaurants near the Verizon store in Methuen?
Yes, you can visit Cancun Pizza, Margaritas Methuen for Mexican cuisine, or Raising Cane's Chicken Fingers for fast food options nearby.
What nearby amenities can help me plan my visit to Verizon Methuen?
There is a Starbucks coffee shop nearby if you want a quick drink before or after your visit, as well as the Methuen Mall for shopping.
Are there any medical or wellness centers close to the Verizon store in Methuen?
Yes, nearby are Bay State Physical Therapy, Methuen Smiles dental clinic, and Saints Memorial Medical Center Dialysis Unit among other healthcare facilities.