Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Medford’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.2
317 reviews
5 stars
246
4 stars4
3 stars2
2 stars
9
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, knowledge, and patience, particularly highlighting Nadir, Jose, and Louis.
Sales Experience
Several reviews noted positive experiences with sales representatives who provided clear information and helped customers find the best deals.
Technical Support
Some customers reported issues with technical support, feeling that staff were not adequately equipped to handle device problems.
Long Wait Times
A number of reviews mentioned long wait times and lack of acknowledgment from staff during busy periods.
Misleading Information
Several customers expressed concerns about being misled regarding fees and promotions, particularly related to activation and device setup.
- BDBruno Duprat1 day ago1.0I posted a review about the bad service of the manager of this store. And he found me on Facebook and DM me threatening me. Really professional my guy. You have ZERO expectation of privacy inside a store open to the public.
- CKChar Kasprzak6 days ago5.0Came in to change my wireless plan to Verizon since I moved and now have Verizon internet at home, and also because I didn't have hotspot functionality with my old carrier's plan so it was time to upgrade anyway. Was helped by Nadir and he did a great job. Very professional and even had to stay a bit past closing time but did not complain, just made sure I was set up. I even got a free phone so that was a nice bonus. Store was clean and pleasant, no wait and parking was easy.
- JRJose RodriguezOct 31, 20255.0Nadir is the best.
- JSJennifer SaponaroOct 29, 20255.0I had a great experience working with Nadir! He was super helpful and knowledgeable when I needed to upgrade my phone. He helped the process go super smoothly! Thank you Nadir!
- AMAshley MercurioOct 5, 20255.0We recently switched our internet and mobile plan to Verizon from Xfinity and couldn't be happier with the process. We worked with Nadir and can't say enough good things. He is super knowledgeable, laid out all our options and discounts and made sure we got the best perks. Xfinity did not make it easy to transfer my husband's watch over and Nadir handled everything and made sure we didn't have to worry about a thing. He has made himself available for questions and to guide us on using the Verizon app. We are very happy we switched and are so pleased with the customer service!
Frequently Asked Questions About Verizon
Where is the Verizon store located in Medford?
The Verizon store is located at 3860 Mystic Valley Pkwy, Unit 1, Medford, MA 02155.
What are the store hours for Verizon at 3860 Mystic Valley Pkwy?
Verizon is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Do I need an appointment to visit the Verizon store?
No, appointments are not required to visit this Verizon location; you can walk in or call to make an appointment if you prefer.
What phone brands does Verizon Medford offer?
Verizon Medford offers phones from Apple, Samsung, Google, Motorola, LG, HTC, and Asus.
Can I pick up my online order in-store or curbside?
Yes, Verizon offers both in-store pickup and curbside pickup services for your convenience.
What payment methods are accepted at the Verizon store?
The Verizon store accepts American Express, Discover, Mastercard, and Visa credit cards.
What services can I get at the Verizon store in Medford?
Services include Verizon wireless plans, prepaid wireless, Hum smart car services, home phone, home internet, mobile hotspot, and Fios home internet.
Are there any other mobile phone stores near the Verizon location?
Yes, nearby mobile phone stores include Cellular Sales and a T-Mobile store, both located close to the Verizon store at 3860 Mystic Valley Pkwy.
What nearby shopping options are available when visiting Verizon?
You can visit nearby stores like Kohl's department store, Sephora for cosmetics and beauty products, and GameStop for video games and electronics.
Are there any recreational or interesting places near the Verizon store?
Yes, Mystic River Park Condominiums is a local park and landmark nearby, providing a pleasant spot to visit before or after shopping at Verizon.