Business Details
3860 Mystic Valley Pkwy, Medford, MA
02155, United States
Certified by Verizon • Feb 22, 2026
(339) 337-0620
Certified by Verizon • Feb 22, 2026
https://stores.cellularsales.com/us/ma/medford/3860-mystic-valley-pkwy
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Medford’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Medford connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.2
346 reviews
5 stars
269
4 stars4
3 stars2
2 stars
10
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members like Nadir, Jacob, and Jose, highlighting their patience and knowledge.
Long Wait Times
Several reviews mentioned long wait times for service, with some customers feeling ignored or neglected during their visits.
Sales Practices
There were complaints about misleading sales practices, including unexpected fees and issues with promotions, leading to customer dissatisfaction.
Positive Experiences
Despite some negative feedback, many customers reported excellent experiences, particularly with staff who went above and beyond to assist.
- IAigor arrudaFeb 17, 20265.0Jose was very helpful, i think we need more people like jose #badbunnyforlife
- DRDennis RobinsonFeb 16, 20265.0Jacob mo betta to help a old man like me
- KTKARINA TAVERAFeb 6, 20265.0Lee and Matthew I would like to sincerely express my gratitude for the exceptional service you have provided. Your dedication, professionalism, and commitment to excellence have truly made a meaningful impact. The quality of your work and the care you demonstrate do not go unnoticed. Your efforts reflect integrity, responsibility, and a genuine passion for what you do. Thank you for your outstanding service and for consistently exceeding expectations. Your contribution is highly valued and deeply appreciated.
- PTPeyton twomblyFeb 5, 20261.0Went here today for a new sim card nothing more. When I got there the service was slow and I waiting for about 20 miniutes just for them to report my phone as stolen. Horrible store dont go here
- JTJuan TapiaJan 31, 20265.0Jacob Lopez was super helpful. As great as a good birria taco after a long day of work. Hit the spot and got me all fixed up
Frequently Asked Questions About Verizon
Where is the Verizon store located in Medford?
The Verizon store is located at 3860 Mystic Valley Pkwy, Unit 1, Medford, MA 02155.
What are the store hours for Verizon at 3860 Mystic Valley Pkwy?
Verizon is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Do I need an appointment to visit the Verizon store?
No, appointments are not required to visit this Verizon location; you can walk in or call to make an appointment if you prefer.
What phone brands does Verizon Medford offer?
Verizon Medford offers phones from Apple, Samsung, Google, Motorola, LG, HTC, and Asus.
Can I pick up my online order in-store or curbside?
Yes, Verizon offers both in-store pickup and curbside pickup services for your convenience.
What payment methods are accepted at the Verizon store?
The Verizon store accepts American Express, Discover, Mastercard, and Visa credit cards.
What services can I get at the Verizon store in Medford?
Services include Verizon wireless plans, prepaid wireless, Hum smart car services, home phone, home internet, mobile hotspot, and Fios home internet.
Are there any other mobile phone stores near the Verizon location?
Yes, nearby mobile phone stores include Cellular Sales and a T-Mobile store, both located close to the Verizon store at 3860 Mystic Valley Pkwy.
What nearby shopping options are available when visiting Verizon?
You can visit nearby stores like Kohl's department store, Sephora for cosmetics and beauty products, and GameStop for video games and electronics.
Are there any recreational or interesting places near the Verizon store?
Yes, Mystic River Park Condominiums is a local park and landmark nearby, providing a pleasant spot to visit before or after shopping at Verizon.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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