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Verizon

4.7
(219 reviews)

Business Details

19 North Street, Mashpee, MA
02649, United States
(508) 539-4229
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Mashpee, MA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
19 North Street, Mashpee, MA
02649, United States

Hours

Reviews

4.7
219 reviews
5 stars
192
4 stars
10
3 stars
2
2 stars
0
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Abby, Dorian, and Evan.

Efficiency

Several reviews highlighted quick service and efficient processes, with customers often being in and out in less than an hour.

Inventory Issues

Customers expressed frustration over limited inventory and availability of certain phone models, leading to delays in upgrades.

Hidden Fees

Multiple reviews mentioned unexpected fees and charges that were not clearly communicated, leading to dissatisfaction with the overall pricing transparency.

Mixed Experiences

While many customers had positive interactions, some reported negative experiences with high-pressure sales tactics and unprofessional behavior from certain staff.
  • AA
    AckBenB
    Jan 23, 2026
    5.0
    Went to trade in my phone last week and Sam helped me out. He was super quick and super kind and helpful. Totally recommend him to anyone looking for an easy and transparent visit to Verizon
  • JG
    Jonathan Graessle
    Jan 15, 2026
    1.0
    Be careful if you are going in the afternoon, they close early without notice. I do not recommend this store
  • HM
    Harry Markarian
    Jan 4, 2026
    5.0
    Great work ethic! Good personality, around customer. Took the time to show this old guy his new phone. Thank You
  • RD
    Rob Drexler
    Dec 10, 2025
    1.0
    We went in to the store today at 550pm, they close at 7pm. We waited for the current customer to be waited on and at 600 was asked how could they help us. We told the agent (Anthony was his name) we wanted to upgrade a phone and knew which one we wanted. We were told by him, that we would have to come back tomorrow as he wanted to make sure he left on time in an hour when they closed, so he was not going to do upgrades or sell phones for the rest of the night. What is the actual point of being open if you aren’t willing to help customers? We drove to Hyannis and upgraded the phone at a Verizon store instead of here. I would not suggest going here and will not upgrade anymore phones at this location since it’s obvious they do not care.
  • CL
    Chris Leonelli
    Nov 21, 2025
    5.0
    Anthony was the bomb he helped me tremendously! I will never go anywhere else. I am blessed to have met him!

Frequently Asked Questions About Verizon

What types of wireless devices does Verizon in Mashpee, MA offer?

Verizon offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.

What are the store hours for Verizon in Mashpee?

Verizon in Mashpee is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.

Brand Certified Facts from Verizon

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Certified February 22, 2026Yext Knowledge Graph
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