Brand Certified
Verizon
4.4(141 reviews)
Certified by Verizon • Feb 22, 2026
Business Details
197 Boston Post Rd W, Marlborough, MA
01752, United States
Certified by Verizon • Feb 22, 2026
(508) 630-5062
Certified by Verizon • Feb 22, 2026
https://shop.wirelesszone.com/ma/marlborough/197-boston-post-rd-w
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Marlborough, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 197 Boston Post Rd W.
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.4
141 reviews
5 stars
116
4 stars2
3 stars
4
2 stars0
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Several reviews highlighted exceptional service from employees like Ali, Wiguen, and Josh, who were praised for their patience, knowledge, and willingness to help customers.
Negative Experiences
Some customers reported rude and unhelpful staff, leading to frustrating experiences, particularly with issues related to returns and phone upgrades.
Sales Practices
Multiple reviews mentioned concerns about misleading information regarding fees and plans, with some customers feeling pressured into unnecessary purchases.
Store Environment
While many praised the helpfulness of staff, there were also complaints about indifferent service and long wait times, indicating inconsistency in customer experience.
- RRRobert Ross6 days ago5.0Josh was super helpful patient and a pleasure to work with on buying and setting up a new phone. We have been customers at this store for over 20 years and have always had good experiences!
- MRMarion RossFeb 19, 20265.0Josh was terrific! Helped us make choices re new iPhones, efficiently set them up and patiently introduced us to new systems.
- BKBen KeslerFeb 14, 20265.0This store provides excellent service. Ali helped me select the best phone and plan for me and informed me of all different options. I also appreciate how he remembers returning customers and is always ready to help as soon as you walk in.
- JCJuliana carvalhoFeb 12, 20265.0Ali has excellent service, fast and efficient.
- KHKen HsrrisonFeb 12, 20265.0Fantastic service definitely recommend to friends and family Ali was the best!!
Frequently Asked Questions About Verizon
What products and services does Verizon at 197 Boston Post Rd W in Marlborough offer?
Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service at their Marlborough location.
What are the operating hours of Verizon in Marlborough?
Verizon is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Can I pick up my order in-store at Verizon in Marlborough?
Yes, Verizon offers in-store pickup services at their Marlborough location.
Does Verizon in Marlborough provide Verizon 5G network service?
Yes, Verizon in Marlborough offers the latest devices with Verizon's 5G network coverage for consumers and businesses.
Which brands of devices and accessories are available at Verizon in Marlborough?
Verizon carries brands including Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, and more.
How can I contact Verizon in Marlborough by phone or email?
You can reach Verizon Marlborough by phone at +1 508-630-5062 or email at wz469@wireless-zone.com.
Does Verizon in Marlborough offer device financing and protection plans?
Yes, Verizon offers device financing, Total Mobile Protection, wet phone recovery, and Verizon Protect plans.
What are some nearby dining options to Verizon Marlborough?
Nearby dining options include Panera Bread, Kinzen Japanese Restaurant, Mirchi Nation Indian Restaurant, Five Guys burger restaurant, Emmanuel Hernandez Mexican Restaurant, and Smoothie King.
What nearby stores and services can I visit when shopping at Verizon Marlborough?
You can visit nearby stores and services like The UPS Store 2651 for shipping, Office Depot - Flagship for office supplies, Sally Beauty for beauty products, and Marshalls for clothing.
How can nearby places like SmartData Technologies or Soneca Brazilian Jiu Jitsu benefit Verizon customers?
Customers visiting Verizon might also connect with nearby businesses such as SmartData Technologies for professional services or Soneca Brazilian Jiu Jitsu for fitness and martial arts training, enhancing their local experience.
Brand Certified Facts from Verizon
Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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