Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.2
1,810 reviews
5 stars
1,020
4 stars
447
3 stars
159
2 stars
42
1 star
142
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some staff were praised for being helpful and friendly, while others were reported as rude or unhelpful.
Geek Squad
Geek Squad received positive remarks for their assistance with tech issues, although some customers experienced frustration with scheduling and service limitations.
Return Policy Issues
Several customers expressed dissatisfaction with the return policy and experiences, citing difficulties with in-store returns and customer service responses.
Store Experience
The store was noted for being clean and well-organized, but some customers felt the atmosphere was unwelcoming or that staff were unapproachable.
Product Availability
Customers appreciated the availability of products and the efficiency of finding items, although there were complaints about incorrect items being sent.
- LPLakota P6 days ago1.0Can't call the actual store? Only get directed to corporate help? I want to speak to a store worker.....easiest Amazon purchase instead. Womp womp
- LPlisa petrocca6 days ago1.0Went there to get my old phone transferred to my new one. The fellow at the geek squad was totally dismissive. He didn't want to be at his job that's for sure. Absolutely HORRIBLE service. Will never go back. Was treated voodoo well at T Mobile.
- JDJoyce DumasNov 13, 20255.0Peter of the geek squad in Marlborough helped me set up my new computer. He did a great job and I am very pleased.
- JSJoseph SaliceOct 30, 20251.0Refused to accept a return in store that was shown as eligible. Was able to return product online but had to pay for shipping.
- PDPam DonnellyOct 18, 20255.0Great experience with Mike at Marlboro
Frequently Asked Questions About Best Buy
What is the address of Best Buy in Marlborough, MA?
Best Buy is located at 769 Donald Lynch Blvd, Marlborough, MA 01752, US.
What are the regular store hours for Best Buy in Marlborough?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy offer curbside pickup?
No, Best Buy Marlborough does not currently offer curbside pickup but does offer in-store pickup.
Can I get Geek Squad support at this Best Buy location?
Yes, Best Buy offers Geek Squad support and repair services at this location.
Is the Marlborough Best Buy wheelchair accessible?
Yes, this Best Buy location has a wheelchair accessible entrance.
What types of products can I shop for at Best Buy Marlborough?
You can shop for TVs, computers, appliances, home electronics, cameras, and video games at Best Buy.
Are appointments required to shop or get service at Best Buy Marlborough?
No, appointments are not required to shop or get service at this Best Buy location.
What nearby places can I visit after shopping at Best Buy Marlborough?
Nearby attractions include Magnolia Home Theater for electronics, Olive Garden Italian Restaurant for dining, and Eastern Mountain Sports for outdoor gear shopping.
How can I use nearby financial services while visiting Best Buy?
You can visit nearby Digital Federal Credit Union (DCU) branches or the Cooperative Credit Union Association for banking and credit services.
Are there nearby shipping and postal services close to Best Buy Marlborough?
Yes, nearby you will find The UPS Store and a FedEx Drop Box for shipping and postal needs.