Visit our store at Mansfield for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback on customer service is mixed; while some customers praised the helpfulness and patience of staff, many others reported rude behavior, long wait times, and unhelpful interactions.
Sales Practices
Several reviews highlighted concerns about deceptive sales practices, including misleading information about pricing and promotions, leading to customer dissatisfaction.
Staff Knowledge
While some employees were noted for their expertise and ability to resolve issues, others were criticized for lack of knowledge and professionalism, resulting in frustrating experiences for customers.
Store Environment
Customers reported issues with long wait times and understaffing, particularly during busy periods, which negatively impacted their overall experience.
PM
Paul Mac
Feb 14, 2026
5.0
Geno was awesome fixed our issue, changed our plan to better fit our needs. Super friendly , knowledgeable and proffesional.
JD
James deMelo
Feb 3, 2026
5.0
Service was quick, efficient, and professional.
JZ
Jessica Zullo
Jan 31, 2026
5.0
Gino and his team were incredible. Everyone I encountered was friendly and eager to help despite a busy store. They each participated in helping every step of the way (despite the fact they were also serving other customers). Went the extra mile with each question and issue I wanted help with . Unable to praise this store enough
KL
Katie Lee
Dec 30, 2025
5.0
Today I worked with Ryan. I’m not entirely sure how to express, through a review, how absolutely patient and kind Ryan is. He took his time navigating my issue. When things didn’t pan out one way, Ryan was quick to switch gears to try something else. My issue was resolved so much faster because he never gave up on me.
This short review does not even begin to scratch the surface of how helpful Ryan was today!! I came in STRESSED!!
Ryan, I'm incredibly grateful for your time, energy and patience!! Thank you for supporting me today.
LL
Laura Ld
Oct 28, 2025
5.0
I was dreading going in to pick out a new phone and switching it over but Geno was so helpful and made me feel not so overwhelmed. He helped us save a few bucks on our plan and I couldn't be happier! Thank you Geno!
What types of mobile phones and brands are available at the Verizon Mansfield store?
The Verizon Mansfield store offers the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, and other brands like Motorola, Kyocera, and TCL.
What services does the Verizon store in Mansfield provide for businesses?
Verizon Mansfield offers business cell phones, mobile hotspots, tablets, and laptops along with mobile plans, wireless internet plans, and voice plans tailored for business needs.
Can I schedule an appointment to visit the Verizon store in Mansfield?
Yes, you can schedule an in-store appointment online or via the My Verizon app to ensure a convenient visit.
What are the operating hours for Verizon Mansfield throughout the week?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
What pickup and delivery options does Verizon Mansfield offer?
Verizon offers in-store pickup, curbside pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
What payment methods are accepted at the Verizon Mansfield store?
The store accepts payments via check, debit cards, and mobile NFC payments. They do not require cash-only payments.
Is there free Wi-Fi available at the Verizon Mansfield location?
Yes, Verizon Mansfield provides free Wi-Fi for customers visiting the store.
How can I get to Verizon Mansfield using public transit or nearby landmarks?
Verizon Mansfield is located at 280 School St, near several landmarks including Qdoba Mexican Restaurant and Yankee Candle Co. Nearby T-Mobile and Sprint stores can also help guide you to the location.
Are there dining options near Verizon Mansfield if I want to grab a meal before or after shopping?
Yes, nearby dining includes Qdoba Mexican Restaurant, B.GOOD (an American burger restaurant), Cosi salad bar, CAVA Mediterranean restaurant, and Cold Stone Creamery for desserts.
What shopping options are available near Verizon Mansfield for a fuller retail experience?
Nearby retail stores include Jos A. Bank mens clothing, SEPHORA beauty and spa store, GameStop for video games, Warby Parker eyewear, and Sports Authority for sporting goods.
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