Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Mansfield for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.1
153 reviews
5 stars
64
4 stars
14
3 stars
12
2 stars
5
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising individual employees for their helpfulness while others report rude and unhelpful staff.
Long Wait Times
Many customers expressed frustration over long wait times and inefficient service, often citing understaffing as a contributing factor.
Sales Practices
Several reviews mention deceptive sales practices, including misleading information about pricing and promotions.
Store Management
There are complaints about poor management and organization within the store, leading to negative customer experiences.
Positive Experiences
Despite the negative feedback, some customers reported excellent service and support from specific employees, highlighting a few standout interactions.
- MMMarie Murra6 days ago5.0Thank you Michael! Your help and understanding was such a support!!!
- KLKatie LeeDec 30, 20255.0Today I worked with Ryan. I’m not entirely sure how to express, through a review, how absolutely patient and kind Ryan is. He took his time navigating my issue. When things didn’t pan out one way, Ryan was quick to switch gears to try something else. My issue was resolved so much faster because he never gave up on me. This short review does not even begin to scratch the surface of how helpful Ryan was today!! I came in STRESSED!! Ryan, I'm incredibly grateful for your time, energy and patience!! Thank you for supporting me today.
- LLLaura LdOct 28, 20255.0I was dreading going in to pick out a new phone and switching it over but Geno was so helpful and made me feel not so overwhelmed. He helped us save a few bucks on our plan and I couldn't be happier! Thank you Geno!
- DDDaveOct 2, 20253.0Not the most helpful here
- NHnobu haraguniSep 12, 20254.0Above average and def better than Comcast in the area. Annual price creep is annoying.
Frequently Asked Questions About Verizon
What types of mobile phones and brands are available at the Verizon Mansfield store?
The Verizon Mansfield store offers the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, and other brands like Motorola, Kyocera, and TCL.
What services does the Verizon store in Mansfield provide for businesses?
Verizon Mansfield offers business cell phones, mobile hotspots, tablets, and laptops along with mobile plans, wireless internet plans, and voice plans tailored for business needs.
Can I schedule an appointment to visit the Verizon store in Mansfield?
Yes, you can schedule an in-store appointment online or via the My Verizon app to ensure a convenient visit.
What are the operating hours for Verizon Mansfield throughout the week?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
What pickup and delivery options does Verizon Mansfield offer?
Verizon offers in-store pickup, curbside pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
What payment methods are accepted at the Verizon Mansfield store?
The store accepts payments via check, debit cards, and mobile NFC payments. They do not require cash-only payments.
Is there free Wi-Fi available at the Verizon Mansfield location?
Yes, Verizon Mansfield provides free Wi-Fi for customers visiting the store.
How can I get to Verizon Mansfield using public transit or nearby landmarks?
Verizon Mansfield is located at 280 School St, near several landmarks including Qdoba Mexican Restaurant and Yankee Candle Co. Nearby T-Mobile and Sprint stores can also help guide you to the location.
Are there dining options near Verizon Mansfield if I want to grab a meal before or after shopping?
Yes, nearby dining includes Qdoba Mexican Restaurant, B.GOOD (an American burger restaurant), Cosi salad bar, CAVA Mediterranean restaurant, and Cold Stone Creamery for desserts.
What shopping options are available near Verizon Mansfield for a fuller retail experience?
Nearby retail stores include Jos A. Bank mens clothing, SEPHORA beauty and spa store, GameStop for video games, Warby Parker eyewear, and Sports Authority for sporting goods.