Verizon

3.3
241 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Mansfield for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
280 School St, Mansfield, MA
02048, United States

Hours

Reviews

3.1
153 reviews
5 stars
64
4 stars
14
3 stars
12
2 stars
5
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising individual employees for their helpfulness while others report rude and unhelpful staff.

Long Wait Times

Many customers expressed frustration over long wait times and inefficient service, often citing understaffing as a contributing factor.

Sales Practices

Several reviews mention deceptive sales practices, including misleading information about pricing and promotions.

Store Management

There are complaints about poor management and organization within the store, leading to negative customer experiences.

Positive Experiences

Despite the negative feedback, some customers reported excellent service and support from specific employees, highlighting a few standout interactions.
  • MM
    Marie Murra
    6 days ago
    5.0
    Thank you Michael! Your help and understanding was such a support!!!
  • KL
    Katie Lee
    Dec 30, 2025
    5.0
    Today I worked with Ryan. I’m not entirely sure how to express, through a review, how absolutely patient and kind Ryan is. He took his time navigating my issue. When things didn’t pan out one way, Ryan was quick to switch gears to try something else. My issue was resolved so much faster because he never gave up on me. This short review does not even begin to scratch the surface of how helpful Ryan was today!! I came in STRESSED!! Ryan, I'm incredibly grateful for your time, energy and patience!! Thank you for supporting me today.
  • LL
    Laura Ld
    Oct 28, 2025
    5.0
    I was dreading going in to pick out a new phone and switching it over but Geno was so helpful and made me feel not so overwhelmed. He helped us save a few bucks on our plan and I couldn't be happier! Thank you Geno!
  • DD
    Dave
    Oct 2, 2025
    3.0
    Not the most helpful here
  • NH
    nobu haraguni
    Sep 12, 2025
    4.0
    Above average and def better than Comcast in the area. Annual price creep is annoying.

Frequently Asked Questions About Verizon

What types of mobile phones and brands are available at the Verizon Mansfield store?

The Verizon Mansfield store offers the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, and other brands like Motorola, Kyocera, and TCL.

What services does the Verizon store in Mansfield provide for businesses?

Verizon Mansfield offers business cell phones, mobile hotspots, tablets, and laptops along with mobile plans, wireless internet plans, and voice plans tailored for business needs.