Business Details
About
Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.4
787 reviews
5 stars
387
4 stars
90
3 stars
40
2 stars
30
1 star
240
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with staff; some customers praised helpfulness while others reported rudeness and unprofessional behavior.
Wait Times
Many customers expressed frustration with long wait times, even with scheduled appointments, leading to dissatisfaction.
Product Knowledge
While some staff were noted for their expertise, others were criticized for lack of knowledge about products and services.
Store Management
Concerns about poor management and organization were raised, with reports of understaffing and inefficient service.
Overall Experience
Customers had varied experiences, with some praising the store and staff while others reported significant issues.
- CFCharlena FisherDec 19, 20255.0Love all the shops and skating rink. Great variety and plenty of parking
- VRVijay ReddyDec 1, 20251.0One staff member i met to get my phone fixed was rude. He came out as a persons who has bias against Indians. He rushed through and even before finishing up he said “I have to attend my next one. My manager is rushing”. He did realize he was rude and try to tell me “I’m not trying to be rude” even before I pointed anything. If I go there again, and I get to see him again I would definitely ask for a different associate next time. Everyone else I spoke to were super nice. Why do I get an impatient one?
- ATantonio trujilloOct 30, 20255.0Limpieza, servicio, profesionalismo y rapidez. Espectacular
- AMAngel MartinezOct 27, 20255.0Christopher is the best teacher/demo instructor hands down!
- BBBobbyOct 22, 20252.0My appointment was scheduled for 11:25 a.m., and I arrived around 11:00 a.m., knowing I’d have to wait. The first couple of employees I met were friendly and professional, but overall, the Apple Store system itself feels inefficient and poorly designed. Here’s how my visit went: • You’re greeted about 15 minutes before your appointment, asked what you’re there for, and then sent to another section to wait again. • After 15 more minutes, a new employee approaches — and you have to re-explain the entire issue. • Then you’re sent to yet another desk, where that person has no idea what’s been discussed. By the time I finally received my new phone, the setup process kept freezing during the final optimization step. When I asked about it, the employee simply said, “Oh, it’ll take time.” That turned out to be completely wrong — when I got home, the update that was supposedly “taking time” finished in about seven minutes. So not only did I spend well over an hour being shuffled between people, but my time clearly wasn’t valued — especially after spending a significant amount of money on a brand-new iPhone 17. The employees themselves weren’t rude; I blame the structure and management of the store. The system is built for volume, not for service. I actually had an appointment earlier that morning at a smaller retailer, and they texted and called to confirm my visit — that’s what real customer care looks like. Final thoughts: If you value your time, avoid this location during busy hours. You’ll end up waiting, repeating yourself multiple times, and likely doing the setup at home anyway. For a company like Apple, that shouldn’t be the experience — but unfortunately, it’s the reality.
Frequently Asked Questions About Apple MarketStreet
What products can I find at Apple MarketStreet?
You can shop for iPhone, Mac, Apple Watch, iPad, and more at Apple MarketStreet.
What are the regular store hours for Apple MarketStreet?
Apple MarketStreet is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does Apple MarketStreet offer technical support?
Yes, technical support is available at the Genius Bar inside Apple MarketStreet.
Is there wheelchair access at Apple MarketStreet?
Yes, Apple MarketStreet has a wheelchair accessible entrance to accommodate all customers.
Can I pick up my Apple orders in store at Apple MarketStreet?
Yes, Apple MarketStreet offers in-store pickup for your orders.
Does Apple MarketStreet provide electronics recycling services?
Yes, Apple MarketStreet accepts electronics for recycling to help you dispose of your devices responsibly.
What payment methods does Apple MarketStreet accept?
Payments at Apple MarketStreet can be made with debit cards and mobile NFC payments.
Are there any coffee shops near Apple MarketStreet?
Yes, nearby coffee shops include Peet's Coffee & Tea, Panera Bread, J.P. Licks, and Starbucks, perfect for grabbing a coffee before or after your visit.
What dining options are available near Apple MarketStreet?
Nearby dining options include OTTO (pizza), The Okipoke Lynnfield (Japanese), Chipotle Mexican Grill, Boloco (Mexican), Pinkberry Lynnfield (desserts), Davio's Lynnfield (Italian steakhouse), and Chicken & The Pig (American).
What other shopping or services can I find close to Apple MarketStreet?
Nearby you can find Market Street Shopping Center with grocery stores, Amazon Books, Kendra Scott jewelry, Warby Parker eyewear, beauty salons like Mane and Mani and Nails by Micaela, as well as gyms like Pure Barre and ice skating rinks such as Magic Ice.