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Prepaid Cell Phone Store In MA, Lowell
Brand Certified

Total Wireless

4.5
(41 reviews)

Business Details

104 Merrimack St, Lowell, MA
01852, United States
(351) 500-8029
https://www.totalwireless.com/stores/ma/lowell/104-merrimack-st

About

Cell Phone StoreTelecommunications Service ProviderTelephone CompanyTracFone
Experience wireless freedom, premium perks, affordable plans, and no long-term contracts at Total Wireless in Lowell, MA. With budget-friendly Multiline plans, you can add a 4th line at no additional cost. Covered by the Verizon network, we help you find the right fit for your lifestyle. Stop by today and explore our wide selection of the latest devices and accessories. You can even keep your own phone and number. At Total Wireless, we’re totally with you.

Details

  • Requires appointmentNot available

Location

Total Wireless
104 Merrimack St, Lowell, MA
01852, United States

Hours

Reviews

4.5
41 reviews
5 stars
34
4 stars
1
3 stars
2
2 stars
0
1 star
4
  • JS
    Jared Souza
    Jul 10, 2025
    1.0
    If i could give this store zero stars i would 3 times. No one ever picks up the phone in this store when you call it. Called 3 times all it does is ring. No voicemail nothing. To the store's reply message i switched carriers. I gave you guys a chance. There were other issues to. Plus when you guys are out of there id have to travel farther for any issues. I dont see total wireless being in downtown Lowell for long.
  • MR
    Mary Roldan
    Jun 14, 2025
    3.0
    They have very good service. Nice people and got a New phone
  • DD
    Debra
    Jun 24, 2024
    3.0
    Fair overall experience but wait time was long. Phone is nice but had tiny crack on back cover. One other issue was that the rep. at the store told me the phone was a 2024 model, but when I looked up the ID # online, it showed it was a 2023 model. The phone was on sale, so I got a discount off the full price. The phone is working OK so far, and customer service has been satisfactory.
  • SD
    Samantha Davis
    Feb 17, 2024
    5.0
    Khaleel was extremely helpful. I was a customer with another service for ten years plus. They recently became very difficult and lost all positive customer service. I went across the street to total Verizon and Khaleel got me two phones keeping both numbers I already have. The price was a quarter of what my previous provider was going to charge me for and just an upgrade on one of my three lines. My bill is half what it was and I got two brand new much better quality phones at an extreme price decrease from my previous provider. I can't rave enough.

Frequently Asked Questions About Total Wireless

What types of phone plans does Total Wireless in Lowell offer?

Total Wireless offers prepaid, no-contract phone plans including budget-friendly multiline plans with premium perks and international options.

Can I bring my own phone and keep my number when switching to Total Wireless?

Yes, you can bring your own phone and retain your existing phone number when switching to Total Wireless.

Brand Certified Facts from Total Wireless

Total Wireless partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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