Verizon

4.7
352 reviews

About

Cell Phone Store
Welcome to R Wireless, your trusted local Verizon store in Longmeadow. We offer a full range of home and mobile solutions, including Verizon Home Internet, discounted streaming bundles, and reliable device protection. Upgrade your Apple iPhone, Google Pixel, or Samsung Galaxy, and explore our selection of phones, tablets, wearables, and accessories. We also provide Business Internet, advanced phone systems, and fleet management to support local businesses. Our team includes bilingual representatives fluent in Spanish, ready to assist you. Visit or call R Wireless for expert support and the latest Verizon promotions!

Location

Verizon
744 Bliss Rd, Longmeadow, MA
01106, United States

Hours

Reviews

4.7
352 reviews
5 stars
323
4 stars
2
3 stars
6
2 stars
3
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of employees like Alex, Kassady, and Jordan.

Sales Practices

Some customers expressed concerns about deceptive sales practices, including unexpected charges and upselling without clear communication.

Store Environment

The store was frequently described as clean and welcoming, contributing to a positive shopping experience.

Efficiency

Many reviews highlighted the quick service and efficiency in handling transactions, making the upgrade process smooth.

Problem Resolution

While many customers had positive experiences, some reported issues with problem resolution and customer support, particularly regarding billing and service issues.
  • MB
    Maureen Beattie
    1 day ago
    5.0
    Thank you to Victor!!!!! Helped me out, great and fast set-up!!
  • ML
    Mr.securethabag Lol
    3 days ago
    5.0
    Just switched from T-Mobile to Verizon. BEST DECISION EVER. My WiFi, and cellular has been way better than T-Mobile.
  • DR
    Dennis Rodboy
    3 days ago
    5.0
    Jordan has shown me one of the greatest customer services ever. He and his other coworker helped me out tremendously today. Recommend them to anyone else go Verizon!!🤍❤️
  • JA
    Josh Adam
    3 days ago
    5.0
    Alexandra was very helpful. She helped me walk out with the NEW IPHONE 17 PRO!! I will definitely be taking the trip to longmeadow. LOVE THIS PLACE!!!!
  • JN
    Juno Nelson
    Nov 16, 2025
    1.0
    If I could give this place zero stars I would! I’m disappointed with this Verizon store. First of all, the first time I went in, the guy was decent but he was texting on his phone and when I would ask a question he would keep texting and then say, sorry what was that. Come on buddy. Then I went back to return the charger I purchased because it wasn’t made for iPhone, which I didn’t have knowledge of at the time, and this other guy told me the don’t do returns. Are you kidding me? I have never heard of this in my life! I even had the box. Not only that, but he was rude and treated me crappy after I was disappointed about it. I wanted to buy a phone and set up a line, but he told me they give $600 toward a phone, when THREE other Verizon stores offered me $740 off. I relayed this and he didn’t care and was happy to see me leave. This store was just closest to my house. Incredibly unprofessional, arrogant and rude employees. I am telling everyone to go to the other store in Enfield! Horrible service and attitude and no returns! Never again.

Frequently Asked Questions About Verizon

What services does Verizon at 744 Bliss Rd in Longmeadow offer?

Verizon offers a full range of home and mobile solutions including Verizon Home Internet, discounted streaming bundles, device protection, and a selection of phones, tablets, wearables, and accessories. They also provide Business Internet, advanced phone systems, and fleet management.

What are the store hours for Verizon in Longmeadow on weekdays?

From Monday to Saturday, Verizon is open from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.