Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
2,023 reviews
5 stars
1,073
4 stars
476
3 stars
206
2 stars
81
1 star
187
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including unhelpful staff and long wait times.
Return Policy
Numerous reviews highlighted dissatisfaction with the return policy, particularly regarding strict time limits and inconsistent information.
Product Availability
Customers frequently noted issues with product availability, often finding items out of stock or having to visit multiple locations.
Installation Services
Some customers praised the installation services provided by Geek Squad, while others experienced frustration with scheduling and communication.
Staff Knowledge
While some staff members were described as helpful and knowledgeable, many reviews indicated a lack of training and assistance from employees.
- PDPaul Dupuis2 days ago1.0Purchased a tv and wireless headphones the salesperson told me that they were compatible. I also had them installed them. t gave me a time they would be at my house they were 3 hours late then the installer told me that they are not compatible.i returned them today the manager was rude and never apologized for anything.l will never go back there
- CTCharlie Thunder4 days ago1.0Saw employees leaving the store with Pokemon cards and boxes. They said in store there weren't any available and yet, the employees are walking out with boxes. My six year old was very upset after seeing the cards in the checkout area, but not being able to get any.
- LWLilise Warlock4 days ago1.0The employees here are withholding pokemon cards and backdooring the most saught after pokemon cards. See sku - 6639107. They refused to sell this sku before close, and now their quantity for that specific sku are near 0. I also saw an employee with pokemon cards outright on the register waiting to be bought. I thought this wasn't allowed by Best Buy corporate? Do better.
- JJJc625007Dec 10, 20251.0Complete joke. The store could not accept returns, despite policy stating that marketplace items could be returned to the store unless they were too large and delivered on a delivery vehicle. The manager confirmed that I read the policy correctly and that the issue has been raised to upper level regional management, who "dont't care". When your employees acknowledge the deceptive management and practices that take advantage of customers, time to boycott shopping at Best Buy.
- MSMo S.Dec 9, 20251.0I made an appointment to have an issue on my laptop fixed. I had described exactly what was needed. Five min before arriving, ie I was just across the street by now, I was told by phone nothing could be done. I went in anyway, the geek (their moniker, not mine) gave it a five second try, said nope, can't be done (was a keyboard issue), and told me he could have phoned earlier but was busy. No idea if he's right, but I know he needlessly wasted over two hours of my time, and effectively told me he could not care less. I had bought the laptop in the same store. Last product I buy there
Frequently Asked Questions About Best Buy
Where is Best Buy located in Leominster, MA?
Best Buy is located at 33 Orchard Hill Park Dr, Leominster, MA 01453, USA.
What are the opening hours of Best Buy in Leominster?
Best Buy in Leominster is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy offer curbside pickup services?
Yes, Best Buy offers curbside pickup services for customers.
What types of products can I shop for at Best Buy Leominster?
You can shop for TVs, computers, appliances, and more electronic products at Best Buy Leominster.
Does Best Buy provide Geek Squad support and repair services?
Yes, Best Buy offers Geek Squad support and provides in-store service repair for your electronics.
Is the Best Buy store in Leominster wheelchair accessible?
Yes, Best Buy in Leominster has a wheelchair accessible entrance for customers' convenience.
Can I pay with debit cards at Best Buy Leominster?
Yes, Best Buy accepts debit card payments and does not require cash only.
What nearby dining options are available around Best Buy Leominster?
Nearby dining options include Chili's Grill & Bar, It's Just Wings, Olive Garden, Rio Bravo Tacos & Tequila, TGI Fridays, and Cold Stone Creamery.
Are there entertainment or shopping places near Best Buy in Leominster?
Yes, nearby places include Orchard Hill Park - GameStop for video games and arcade entertainment, Orchard Hill Plaza shopping center, and DICK'S Sporting Goods for sporting goods and bikes.
How can nearby stores like Verizon or Great Clips be useful to customers visiting Best Buy Leominster?
Customers can conveniently visit Verizon for mobile phone needs and Great Clips for hair and beauty services while shopping at Best Buy and surrounding stores.