Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
2,003 reviews
5 stars
1,063
4 stars
474
3 stars
205
2 stars
81
1 star
180
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including unhelpful staff and long wait times for assistance.
Product Availability
Several reviews mentioned issues with product availability and inventory accuracy, leading to customer frustration.
Installation Services
Installation services received positive feedback, with customers praising the technicians for their professionalism and helpfulness.
Return Policy
Customers expressed dissatisfaction with the return policy, citing strict time limits and unhelpful responses from staff regarding exchanges.
Staff Knowledge
While some staff members were praised for their knowledge and helpfulness, others were criticized for being untrained or unresponsive.
- LMLiam McColgan2 days ago3.0In-store electronics selection isn't all that much better than the Wal-Mart in Lunenburg with regards to serious audio recording equipment; they do carry a couple of microphones (at the far end of the camera section) but most of the recording equipment here is relegated to headsets for gaming and WFH. Staff was friendly and accommodating. If you're looking for a new TV or some expensive headphones they've probably got you covered.
- MFMelissa Fitzgerald3 days ago5.0This is the best store for women and men for any type of soaps, lotions, and especially perfume or body sprays.
- AHAubree HanksOct 29, 20252.0Usually my go to BestBuy for everything from laptop accessories to gaming, but was disappointed today. I went in to buy an Auraring, they didn’t have my size, so the guy at checkout ordered it for me. In the wrong color, after I specified three times the size and color. It would’nt be a problem if I could just exchange it, but I have to cancel the order and repurchase. (Obviously the refund is 7-10 business days) So instead of an already hefty 500$ purchase, Im down 1k until the refund. The Saga continues: I noticed about 30 minutes after the order that it was wrong, and cancelled it via the Best Buy App. The order then went into “request processing/pending”. A few hours later, I get a notification that the ring has shipped. So not only did the cashier order the wrong ring, but my cancellation request was denied and they shipped it anyways. I called (now for the 3rd time about this order) and they did confirm that my request was denied but couldn’t tell me a reason. So now I have to wait until that is shipped and take it back to the store in person, delaying the refund further for a ring I never wanted in the first place.
- DCDerrick COct 26, 20251.0Awful location even for best buy, employees are miserable and would rather say they cant help you than process a return.
- CLChristopher LazarickOct 8, 20255.0Not Much at all and was Extremely Easy to Look around and Staff is Extremely Friendly asking if you need Help and Always Try to Help you Get the Correct item
Frequently Asked Questions About Best Buy
Where is Best Buy located in Leominster, MA?
Best Buy is located at 33 Orchard Hill Park Dr, Leominster, MA 01453, USA.
What are the opening hours of Best Buy in Leominster?
Best Buy in Leominster is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy offer curbside pickup services?
Yes, Best Buy offers curbside pickup services for customers.
What types of products can I shop for at Best Buy Leominster?
You can shop for TVs, computers, appliances, and more electronic products at Best Buy Leominster.
Does Best Buy provide Geek Squad support and repair services?
Yes, Best Buy offers Geek Squad support and provides in-store service repair for your electronics.
Is the Best Buy store in Leominster wheelchair accessible?
Yes, Best Buy in Leominster has a wheelchair accessible entrance for customers' convenience.
Can I pay with debit cards at Best Buy Leominster?
Yes, Best Buy accepts debit card payments and does not require cash only.
What nearby dining options are available around Best Buy Leominster?
Nearby dining options include Chili's Grill & Bar, It's Just Wings, Olive Garden, Rio Bravo Tacos & Tequila, TGI Fridays, and Cold Stone Creamery.
Are there entertainment or shopping places near Best Buy in Leominster?
Yes, nearby places include Orchard Hill Park - GameStop for video games and arcade entertainment, Orchard Hill Plaza shopping center, and DICK'S Sporting Goods for sporting goods and bikes.
How can nearby stores like Verizon or Great Clips be useful to customers visiting Best Buy Leominster?
Customers can conveniently visit Verizon for mobile phone needs and Great Clips for hair and beauty services while shopping at Best Buy and surrounding stores.