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Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.
Location
Hours
Reviews
4.5
197 reviews
5 stars
155
4 stars
23
3 stars
3
2 stars1
1 star
15
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff for their empathy and kindness, especially during difficult times such as losing a pet.
Staff Expertise
The veterinary team is frequently described as knowledgeable, thorough, and attentive, providing excellent care and communication.
Appointment Availability
Several reviews highlighted frustrations with scheduling, noting long wait times for appointments and difficulty in getting urgent care.
Pricing Concerns
While some customers found the prices reasonable, others expressed dissatisfaction with perceived high costs and unexpected charges.
Overall Satisfaction
Despite some negative experiences, many customers expressed strong loyalty and satisfaction with the care their pets received.
- RDRobin DanceNov 14, 20255.0Helpful, friendly and considerate on the sad occasion of finding out our dog was ill and having to put down our much loved dog.
- CSColby SundstromNov 8, 20255.0We called several places around our area and every place was booked out for months. Our dog, Ruffles, had gotten a cut on his side that required having his bandages changed almost daily. We could not keep going to an emergency place (financially that would have been too much for us) so we were called Lancaster VCA. We have gotten appointments and the greatest care with them. This vet is not local to us but we are willing to travel for the great customer service and care that we receive for our pet. Y’all are great and we appreciate that!
- EHElla H.Oct 8, 20254.0I would like to sincerely give a shout out to Luna, one of the vet assistant there. She was incredibly empathetic and kind to me and comforting during my time there the other day as I lost my pet of 17 years. I always found vca to be reasonable with price compare to other vets.
- JMJacqueline MurphyAug 29, 20255.0We have had the absolute best experience here. My husband and I have our first puppy of our own, so this has all been new to us, and the staff, nurses, and doctors have been so helpful with everything. They’re so patient with all my questions, help me through vaccines, prevention meds, and anything else my puppy has needed. They’re also very thorough and knowledgable. Everyone is so kind and it’s clear they love what they do. Milo loves his new friends and I can’t recommend this vet enough!
- NANate AquafrescaJul 9, 20251.0We've been taking our pug to the Lancaster Animal Hospital for years, to the point I can't even remember how long. Due to the location being close to home we've been going there, but will be changing vets. She is a 14 year old pug with a bladder issue, and she gets UTI's which cause her to be in great pain and pee blood in the house when she can no longer hold it. We all have jobs, but still manage to get her outside at least 3-4 times a day or more. Upon consulting with VCA, they've requested numerous times to perform drawn out procedures and extensive tests (which we've done many times), simply to reach the same conclusion each time. In one case, they performed a test and said they found cancer. We almost arranged for the dog to be put down since she wouldn't survive the surgery at her age. Later on, we "miraculously" found out that it's actually benign... Only after hundreds of dollars have been spent will they dust off the medication that clears up her urine and brings my dog the comfort she deserves. This has been going on for years now, and my family has had enough of it. My dog deserves to live the last few years (if that) of her life in comfort and happiness, and I'm afraid that won't be possible under the care of the condescending, price gouging team over at the Lancaster Animal Hospital. Think twice before taking your animal here if you love them like family as I do.
Frequently Asked Questions About VCA Lancaster Animal Hospital
What are the operating hours of VCA Lancaster Animal Hospital?
The hospital is open Monday, Tuesday, and Thursday from 8:00 AM to 7:00 PM; Wednesday and Friday from 8:00 AM to 6:00 PM; Saturday from 8:00 AM to 4:00 PM; and closed on Sundays.
Which types of pets does VCA Lancaster Animal Hospital care for?
They provide care for cats, dogs, exotics, pocket pets, and rabbits.
What veterinary services are offered at VCA Lancaster Animal Hospital?
Services include advanced care, allergy relief, diabetes and heartworm treatment, diagnostics, diet and nutrition, flea and tick control, general care, internal medicine, medications, parasite control, wellness exams for puppies, kittens, and senior pets, spay and neuter, vaccines, and weight loss programs.
Does VCA Lancaster Animal Hospital follow any professional veterinary standards?
Yes, it is associated with the American Animal Hospital Association (AAHA), adhering to high standards of veterinary care.
Where is VCA Lancaster Animal Hospital located?
It is located at 456 High St Suite A, Lancaster, MA 01523, USA.
Can I find VCA Lancaster Animal Hospital on social media and the web?
Yes, they have a Facebook page at https://www.facebook.com/342295772539640 and website at https://vcahospitals.com/lancaster.
Is there a special offer for new clients at VCA Lancaster Animal Hospital?
Yes, new clients can access a Free First Exam coupon via their website link.
What nearby places can help me find VCA Lancaster Animal Hospital easily?
Turkey Hill convenience store and gas station, and Cumberland Farms are nearby landmarks that can help you locate the hospital.
Are there any nearby accommodations if I travel to VCA Lancaster Animal Hospital from out of town?
Yes, the College Town Inn hotel and bed and breakfast is nearby, suitable for overnight stays.
What local attractions could I visit before or after my appointment at VCA Lancaster Animal Hospital?
You might enjoy visiting the Atherton Bridge, a local landmark with historical significance and a fountain, or take a walk along the North Nashua River nearby.