Brand Certified
Verizon
4.7(152 reviews)
Certified by Verizon • Feb 22, 2026
Business Details
769 Iyannough Rd / Cape Cod Mall, Hyannis, MA
02601, United States
Certified by Verizon • Feb 22, 2026
(508) 771-8840
Certified by Verizon • Feb 22, 2026
https://shop.wirelesszone.com/ma/hyannis/769-iyannough-rd-/-cape-cod-mall
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Hyannis, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 769 Iyannough Rd / Cape Cod Mall.
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.7
152 reviews
5 stars
133
4 stars
5
3 stars
5
2 stars2
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being knowledgeable, friendly, and helpful, with specific mentions of employees like Java, Usama, and Brin.
Store Experience
Customers reported a positive store atmosphere, highlighting the cleanliness and professionalism of the staff.
Technical Issues
Some reviews noted issues with data transfer speeds and problems with account management, indicating areas for improvement.
Mixed Experiences
While many reviews were positive, there were a few negative experiences related to service delays and unhelpful staff.
- DHDonald HedderigFeb 2, 20265.0Ibraheem was very well versed in helping me with my phone. He waa considerate highly helpfull and very intelligent. Defineately an excellent employe. A KEEPER
- MHmatthew hinesJan 17, 20265.0Knowledgeable, Friendly, Easy & Helpful . Believe his name was Steve
- MLMeghan Elizabeth LeonarJan 4, 20263.0I only open one line but they put two lines on my postpaid account and I was charged with two activation fees. and there’s a device listed on my account that wasn’t mine. I called call center they fix/waive it for u ;(
- SRSteve RemillardJan 3, 20265.0Excellent! Been to many to Verizon stores over the years and this was the best by far. Steve was awesome!. Got us setup, swapped over to a coupe of new phones and improved out plan.
- MJMimbutu JDec 11, 20255.0Usama did a tremendous job with us we will send more customers his way
Frequently Asked Questions About Verizon
What types of products does Verizon at Cape Cod Mall offer?
Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and more with Verizon network coverage including 5G service.
Where is the Verizon store located in Hyannis?
The Verizon store is located at 769 Iyannough Rd, inside Cape Cod Mall next to Sears, Hyannis, MA 02601.
What are the Verizon store's hours of operation?
Monday to Thursday: 10:00 AM - 8:00 PM, Friday and Saturday: 10:00 AM - 9:00 PM, Sunday: 11:00 AM - 6:00 PM.
Does Verizon at Cape Cod Mall provide in-store pickup services?
Yes, Verizon at Cape Cod Mall offers in-store pickup for products.
What brands can customers find at this Verizon location?
Customers can find brands including Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, JBL, and many more.
How can I schedule an appointment or manage my Verizon services online?
You can schedule appointments through https://wirelesszone.com/appointments/ and manage your services via the My Verizon app or website.
What customer services does Verizon at Cape Cod Mall specialize in?
They specialize in Verizon Wireless services, excellent customer service, wet phone recovery, and expert support on Verizon products.
Which nearby restaurants can I visit before or after shopping at Verizon?
Nearby restaurants include Ruby Thai Kitchen, Regina Pizzeria, Burger King, Dunkin' Donuts, Chipotle Mexican Grill, and Charleys Philly Steaks, offering a variety of dining options.
Where can I go for entertainment near the Verizon store?
You can visit Regal Cape Cod Mall cinema for movies or Ryan's Ten Pin Eatery & Arcade for bowling and arcade games, both close to the store.
Are there shopping options close to Verizon for clothing and accessories?
Yes, nearby options include Express, PacSun, Forever 21, francesca's, Sunglass Hut, Abercrombie & Fitch, and Macy's Hyannis for various clothing and fashion accessories.
Brand Certified Facts from Verizon
Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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