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Brand Certified

Verizon

4.7
(152 reviews)

Business Details

(508) 771-8840

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Hyannis, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 769 Iyannough Rd / Cape Cod Mall.

Location

Verizon
769 Iyannough Rd / Cape Cod Mall, Hyannis, MA
02601, United States

Hours

Reviews

4.7
152 reviews
5 stars
133
4 stars
5
3 stars
5
2 stars
2
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being knowledgeable, friendly, and helpful, with specific mentions of employees like Java, Usama, and Brin.

Store Experience

Customers reported a positive store atmosphere, highlighting the cleanliness and professionalism of the staff.

Technical Issues

Some reviews noted issues with data transfer speeds and problems with account management, indicating areas for improvement.

Mixed Experiences

While many reviews were positive, there were a few negative experiences related to service delays and unhelpful staff.
  • DH
    Donald Hedderig
    Feb 2, 2026
    5.0
    Ibraheem was very well versed in helping me with my phone. He waa considerate highly helpfull and very intelligent. Defineately an excellent employe. A KEEPER
  • MH
    matthew hines
    Jan 17, 2026
    5.0
    Knowledgeable, Friendly, Easy & Helpful . Believe his name was Steve
  • ML
    Meghan Elizabeth Leonar
    Jan 4, 2026
    3.0
    I only open one line but they put two lines on my postpaid account and I was charged with two activation fees. and there’s a device listed on my account that wasn’t mine. I called call center they fix/waive it for u ;(
  • SR
    Steve Remillard
    Jan 3, 2026
    5.0
    Excellent! Been to many to Verizon stores over the years and this was the best by far. Steve was awesome!. Got us setup, swapped over to a coupe of new phones and improved out plan.
  • MJ
    Mimbutu J
    Dec 11, 2025
    5.0
    Usama did a tremendous job with us we will send more customers his way

Frequently Asked Questions About Verizon

What types of products does Verizon at Cape Cod Mall offer?

Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and more with Verizon network coverage including 5G service.

Where is the Verizon store located in Hyannis?

The Verizon store is located at 769 Iyannough Rd, inside Cape Cod Mall next to Sears, Hyannis, MA 02601.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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