Many customers reported poor customer service experiences, including rude staff and lack of assistance.
Product Availability
Customers noted that the store is often understocked, particularly with wiring accessories and specific products.
Installation Issues
Numerous reviews highlighted significant problems with Geek Squad installations, including missed appointments and poor communication.
Staff Knowledge
While some customers praised knowledgeable staff, many expressed frustration over employees' lack of product knowledge and attentiveness.
Store Condition
The store was frequently described as messy and disorganized, impacting the shopping experience.
DB
Daniel Buldini
Feb 17, 2026
5.0
Usually best prices for electronics and also check Facebook marketplace or amazon.
TP
Toby F. Photography
Feb 2, 2026
4.0
I like shopping here whenever I’m in Hyannis. The selection of electronics is large, and I can usually find exactly what I’m looking for. The store is clean and well organized. The staff is friendly and helpful, although sometimes it can take a little while before someone is available. Overall a good experience and definitely a solid place to buy electronics.
BB
Bob
Feb 2, 2026
3.0
Help is good
CC
Carolyn Danielle Carpinella
Jan 3, 2026
2.0
Genius bar wasn't much help.
CM
Chris Mack
Dec 15, 2025
1.0
Don't buy here and don't use Geek Squad set up, they make you wait all day and don't show up, they say we can reschedule, they don't care about your time, buy on Amazon and have a local company do your install. I am so disappointed that I wasted my day, took time off from work, etc. They confirmed install via text a few days prior, saying be ready between 7AM and 7PM and then the night before they confirmed and also at 6AM the day of service they confirmed. Plus I also paid the annual Geek Squad fee that allows for "preffered" status and services. Never again, I'll go with Amazon or Costco and save the money and hasle.
What are the operating hours of Best Buy in Hyannis, MA?
Best Buy in Hyannis, MA is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Hyannis offer curbside pickup services?
Yes, Best Buy Hyannis offers curbside pickup services for customer convenience.
Where is Best Buy located in Hyannis?
Best Buy is located at 793 Iyannough Rd, Ste A, Hyannis, MA 02601.
Can I get expert technical support at Best Buy Hyannis?
Yes, Best Buy provides Geek Squad support for technical advice and repairs at this location.
Is Best Buy Hyannis accessible for individuals with disabilities?
Yes, Best Buy Hyannis has a wheelchair-accessible entrance to accommodate all customers.
Does Best Buy Hyannis accept debit card payments?
Yes, Best Buy Hyannis accepts payments via debit cards and does not require cash only.
Are there recycling options for electronics at Best Buy Hyannis?
Yes, Best Buy Hyannis offers electronics recycling services to customers.
What other stores and restaurants are nearby Best Buy Hyannis?
Nearby you can find stores like TALBOTS, Marshalls, and Sephora, and restaurants such as Charleys Cheesesteaks and Jersey Mike's Subs, making it convenient for shopping and dining before or after your visit.
Is there a place to get your phone repaired near Best Buy Hyannis?
Yes, Geek Squad and Cellairis Phone Fix are nearby stores offering mobile phone repairs close to Best Buy Hyannis.
What entertainment options are close to Best Buy Hyannis?
Ten Pin Eatery, a bowling alley, is located near Best Buy Hyannis, offering entertainment options for visitors.
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