Geek Squad

Reviews

• EO

  E O

  Mar 8, 2026
  1.0
  The worst customer service. Trying to get assistance from a store employee is a waste of my valuable time. The reason this company is going to be out of business is because of the lack of customer service. I don’t want to deal with subcontractors located in foreign countries I don’t want them demanding additional money for the work I already paid for as a Total member. I want to speak to local employees and I want things fixed the first time
• KJ

  King Juni

  Feb 5, 2026
  1.0
  Dude was complaining about the lack of staff and how I should come back another day when I came in to get my AirPods fixed, but they can’t refund me the $200 I paid for protection plan great way to have me waste time going into the store
• AR

  Alexis Reyes

  Dec 22, 2025
  5.0
  I went to Best Buy to bring my gamer PC to remove Secure boot. The work was done immediately. The staff was very friendly and great listeners. I would definitely bring my PC back anytime. I have an issue with it. Good job guys keep up the good work.
• NA

  Nicholas Alletson

  Nov 12, 2025
  1.0
  Complete shit. Got here at 6 WITH AN APPOINTMENT. Claimed they couldn’t replace the back glass on my phone that takes less than an hour when they had plenty of time and the back glass in stock. Horrible store
• MK

  Mary Knight

  Oct 27, 2025
  5.0
  This service is worth every penny. These guys do not give up!