Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone CompanyTCC
TCC Holyoke, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 50 Holyoke St.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.9
287 reviews
5 stars
276
4 stars
5
3 stars1
2 stars1
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being helpful, knowledgeable, and patient, with many customers highlighting specific employees like Joe, Kaylee, and Waldo for their exceptional service.
Efficiency
Customers frequently mention quick service and efficient processes, often being in and out of the store in under an hour.
Mixed Experiences
While many reviews are positive, there are notable complaints about unprofessional behavior and miscommunication, particularly regarding trade-ins and account issues.
Product Knowledge
Employees are recognized for their expertise in products and plans, helping customers find the best options for their needs.
- PBparthav bhujel bhujelDec 31, 20255.0Amazing staff very helpful people
- JRjonathan rouleauDec 29, 20255.0Thank you so much to mark and his staff! You guys have made a customer for life.
- MMMercedesDec 29, 20255.0Manny at the Verizon store in the Holyoke Mall provided outstanding customer service. From the moment we walked in, he was patient, knowledgeable, and genuinely helpful. He took the time to explain all of our options clearly, answered every question without rushing us, and made sure we left with exactly what we needed. Manny went above and beyond to make the whole experience smooth and stress-free. If you’re visiting this Verizon location, definitely ask for Manny! He’s professional, courteous, and truly cares about his customers.
- LSLouis SantanaDec 29, 20255.0That Man Mark Give at All to me!!! I left satisfied like never before !
- NBNicolas BiggarDec 11, 20255.0Awesome Verizon store. Great staff, the manager Mark. LEGEND. Anything you need, stop in, and you won't be disappointed! 🤙
Frequently Asked Questions About Verizon
What products and services does Verizon at 50 Holyoke St offer?
Verizon at 50 Holyoke St offers smartphones, tablets, Verizon home internet, wireless devices, accessories, prepaid plans, bill payments, business accounts, new lines, upgrades, device activation and financing, and more, all backed by Verizon network coverage including 5G service.
What are the operating hours of Verizon at Holyoke, MA?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is Verizon located in Holyoke, MA?
Verizon is located at 50 Holyoke St, Space B320, Holyoke, MA 01040, USA.
Does Verizon at Holyoke offer in-store pickup for purchases?
Yes, Verizon offers in-store pickup services for customers.
How can I make an appointment at Verizon Holyoke?
You can make an appointment online at https://www.tccrocks.com/appointments/.
Which phone brands are available at Verizon Holyoke?
Verizon Holyoke offers devices from Apple, Samsung, Motorola, LG, and HTC.
What are some nearby places I can visit when going to Verizon at 50 Holyoke St?
Nearby places include JCPenney, US Post Office, Bob's Stores Footwear & Apparel, Tutti Frutti frozen yogurt shop, and Babies"R"Us, among others, offering shopping, dining, and postal services you can explore before or after your visit.
How can nearby US Post Office locations assist me when visiting Verizon?
The nearby US Post Office locations provide convenient mailing and shipping services if you need to send packages or receive mail while visiting Verizon at 50 Holyoke St.
What dining options are near Verizon at Holyoke for a quick meal or snack?
Tutti Frutti frozen yogurt shop, 110 Grill restaurant, Uno Pizzeria & Grill, and Starbucks cafe are nearby options where you can enjoy a meal or snack before or after your Verizon visit.
Are there any electronics or mobile phone stores near Verizon Holyoke?
Yes, Best Buy and Shatter & Case, both electronics and mobile phone stores, are located nearby for additional tech and repair needs.