Verizon

4.9
275 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone Company
TCC Holyoke, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 50 Holyoke St.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Verizon
50 Holyoke St, Holyoke, MA
01040, United States

Hours

Reviews

4.9
273 reviews
5 stars
263
4 stars
5
3 stars
0
2 stars
1
1 star
4

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff, particularly Joe, Kaylee, and Evan, received high praise for their helpfulness, patience, and professionalism.

Knowledgeable Staff

Customers appreciated the staff's expertise in explaining products and services, making the purchasing process easier.

Positive Atmosphere

Many reviews highlighted the friendly and welcoming environment of the store, contributing to a pleasant shopping experience.

Efficient Service

Several customers noted quick and efficient service, with many transactions completed in under an hour.

Mixed Experiences

While most feedback was positive, some customers reported frustrating experiences with unclear communication and unhelpful staff.
  • JH
    Jack Hibbard
    3 days ago
    5.0
    It was amazingly easy, Joe hooked me up with a new plan and phone. So easy and professionally done.
  • AY
    Andy Yelle
    Nov 16, 2025
    4.0
    Kaylee was courteous, patient, and professional while also being through while explaining everything to me. Could not have asked for better service!
  • NB
    Nazirah Beal
    Nov 15, 2025
    5.0
    Mark was super helpful and informative during our visit. Was able to upgrade to a new phone and got a deal on a phone case. He even had lots of patience when it came to my rugrats running around. Def recommend visiting if needed!
  • AK
    Aidan Kane
    Nov 10, 2025
    5.0
    Joeseph and Kaylee took good care of us when we pulled up πŸ’ͺπŸ’ͺπŸ™πŸ™πŸ€žπŸ€žπŸ—£οΈπŸ—£οΈπŸ—£οΈπŸ—£οΈπŸ₯ΆπŸ–οΈπŸ€žπŸ’ͺπŸ₯ΆπŸ™πŸ§‘πŸΏβ€πŸ¦±
  • MK
    Martie Murphy Kane
    Nov 9, 2025
    5.0
    Kaylee absolutely ROCKED! She was pleasant, professional, patient and FULLY committed to getting me THE best phone and plan for my needs. Kaylee even offered extra assistance to her colleague while juggling many other things. To say she went above and beyond is to put it mildly!

Frequently Asked Questions About Verizon

What products and services does Verizon at 50 Holyoke St offer?

Verizon at 50 Holyoke St offers smartphones, tablets, Verizon home internet, wireless devices, accessories, prepaid plans, bill payments, business accounts, new lines, upgrades, device activation and financing, and more, all backed by Verizon network coverage including 5G service.

What are the operating hours of Verizon at Holyoke, MA?

The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.