Business Details
360 Russell St, Hadley, MA
01035, United States
Certified by Verizon • Feb 22, 2026
(413) 582-0299
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/massachusetts/hadley/hadley-330611
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Hadley for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.5
285 reviews
5 stars
142
4 stars
26
3 stars
28
2 stars
18
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees going above and beyond to assist.
Long Wait Times
Several reviews highlighted long wait times in the store, leading to frustration among customers.
Billing Issues
Multiple customers reported problems with billing, including unexpected charges and difficulties in resolving these issues.
Mixed Experiences
While many customers had positive interactions, there were also significant complaints about poor service and unhelpful staff.
- LWLily WalfordFeb 1, 20265.0Mason was BEYOND helpful. Couldn't have had a better experience. I've been so stressed and he made navigating the process of getting a new phone a lot easier
- NBNicholas BaxterJan 26, 20265.0Unbelievably helpful and friendly people. Jordan and Gerald went above and beyond!
- DSDelores Ann SchnarrJan 19, 20265.0Tyler was a tremendous help in getting my new phone and setting everything up! He explained as he went, showed excellent knowledge of the system, and was very patient in teaching me how to use my new devices. Even though I’ve moved further away, I still come back to the Hadley store because I’ve always received great service and help there. In fact, I returned there recently with a new question, and Abigail was so helpful in solving my issue and explaining everything really clearly.
- CCCynthia CaporaleJan 2, 20265.0I want to give a shout out to Mariyah for being such s pleasure to work with! Very professional, courteous and got the job done efficiently. People like this is why I stay with Verizon. Thank you Mariyah!
- AMAdam MokrzeckiDec 6, 20253.0You can’t ever trust the employees when they try and push a “promo” on to you. Always asked for changes in monthly bill and printed receipts because if they can try and sneak unnoticed charges under your account they will. Ray was able to undo charges, which was great and was able to rectify it immediately so I give positive credit for that part
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Hadley?
The Verizon store in Hadley is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
What products can I find at the Verizon Hadley store?
You can find the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, and other devices from brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Does Verizon Hadley offer in-store pickup and delivery options?
Yes, Verizon Hadley offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas.
Can I schedule an appointment at the Verizon store in Hadley?
Yes, you can schedule an in-store appointment online or via the My Verizon app for a convenient visit.
What types of mobile plans does Verizon Hadley offer?
Verizon Hadley offers mobile plans, wireless internet plans, and voice plans to meet your communication needs.
What payment methods are accepted at Verizon Hadley?
Verizon Hadley accepts payments via check, debit card, mobile NFC payments and does not require cash only transactions.
Are there any popular restaurants near the Verizon Hadley store?
Yes, nearby popular restaurants include McDonald's, The Ground Round, Taco Bell, Wendy's, Moe's Southwest Grill, and The Skinny Pancake Hadley, perfect for grabbing a meal before or after your visit.
What shopping centers and retail stores are near Verizon Hadley?
Hampshire Mall and stores like GameStop, Calendar Club, Rocky's Ace Hardware, and Spirit Halloween are nearby, offering a variety of shopping options alongside your Verizon visit.
Are there any health and wellness facilities near Verizon Hadley?
Yes, nearby health and wellness services include Cooley Dickinson Rehabilitation Services, Elements Massage, Linda Robinson Dental, Berkshire Facial Surgery, and Cooley Dickinson Physical Therapy.
Does Verizon Hadley provide products and services for business customers?
Yes, they offer business cell phones, mobile hotspots, tablets, laptops, and relevant mobile and internet plans tailored for business needs.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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