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Brand Certified

Verizon

4.9
(502 reviews)

Business Details

740 Main St, Great Barrington, MA
01230, United States
(413) 528-8800

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Great Barrington, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 740 Main St.

Location

Verizon
740 Main St, Great Barrington, MA
01230, United States

Hours

Reviews

4.9
502 reviews
5 stars
483
4 stars
6
3 stars
1
2 stars
1
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, patient, and knowledgeable, with many highlighting specific employees like Katie, Nitesh, and Bobby for their exceptional service.

Efficiency

Many reviews noted the quick and efficient service provided by the staff, with several customers mentioning how their issues were resolved in a timely manner.

Personalized Experience

Customers appreciated the personalized attention they received, often mentioning how staff took the time to explain options and ensure they were comfortable with their purchases.

Problem Solving

The staff was frequently recognized for their ability to troubleshoot and resolve various technical issues, making the experience stress-free for customers.
  • BA
    Beverly Allen
    Feb 18, 2026
    5.0
    Justin was wonderful and helped me fixed my phone in no time!! Highly recommend him and this store!!
  • DR
    Diane Rossman
    Feb 13, 2026
    5.0
    Justin saved the day! My phone wasn’t working properly, including no email! He was kind, competent and solved the issue quickly. Thanks, Justin!
  • FS
    Fran Sobel
    Feb 12, 2026
    5.0
    Had a wonderful experience today with Nitesh & Bobby, the latter of whom ordered the AppleWatch 11 for me (with a great promotion!) and when it arrived in-store, Nitesh set it up and assisted me with the purchase of some accessories. The both of them are smart, kind, professional and importantly, good-humored with a technology-challenged person like myself! I also like the comfort and personal connection that you have with a smaller store like this one. Well-done, Bobby & Nitesh!!
  • MK
    Michelle Kuzia
    Jan 31, 2026
    5.0
    Katie the phone lady, She was able to resolve all my problems! She was so pleasant to work with. Thank you, Katie!
  • CS
    Chris Sorrell
    Jan 24, 2026
    5.0
    Katie The Phone Lady was able to get my phone working in short order after having great difficulty with transferring from another carrier to Verizon. She was patient, professional and knowledgeable! Thank you!

Frequently Asked Questions About Verizon

What products and services does Verizon at 740 Main St offer?

Verizon at 740 Main St offers the latest smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service. They provide Verizon network coverage including 5G service for both consumers and businesses.

What are the store hours for Verizon in Great Barrington?

The store is open Monday through Saturday from 10:00 AM to 6:30 PM and on Sunday from 10:00 AM to 5:00 PM.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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