Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Great Barrington, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 740 Main St.
Location
Hours
Reviews
4.9
460 reviews
5 stars
442
4 stars6
3 stars1
2 stars1
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, especially Katie and Nitesh, received high praise for their patience, knowledge, and helpfulness, creating a positive customer experience.
Expertise
Customers noted the staff's technical knowledge and ability to solve complex issues efficiently, often going above and beyond to assist.
Efficiency
Many reviews highlighted the quick service and ability to resolve problems in a timely manner, with minimal wait times reported.
Friendly Atmosphere
The store was described as welcoming and friendly, with staff creating a pleasant environment for customers.
Problem Solving
Staff demonstrated persistence and skill in troubleshooting and resolving customer issues, often staying late to ensure satisfaction.
- BGB GroeberNov 16, 20255.0Nitesh at Verizon in the Great Barrington was amazing. His knowledge, service and patience with upgrading and starting a new line was informative. He went over all details clearly and was efficient with our time. Much appreciated!
- GMGlen MacGillivrayNov 16, 20255.0Katie the phone lady, there isn’t a time where Katie hasn’t been able to help. Trustworthy, customer care beyond anything. As a sales person for over 30 years - i claim Katie as exceptional
- KKKate KelleyNov 14, 20255.0Let’s just say this. I brought my parents in to upgrade their phones and if anyone knows how that experience can be, I’m sure you understand the challenge. Bobby and Nitesh were outstanding. Patient and helpful and spent several hours helping them through the process while balancing other customers. Highly recommend either of these two gentlemen. Thanks guys!
- KHK HNov 14, 20255.0I am very happy with this store! A gentleman named Nitesh assisted me when my phone stopped working. He was extremely patient and answered all my questions. After checking every possible way to get the best deal, he set up my new phone and helped lower my monthly bill!
- JJJonathan JamesNov 14, 20255.0Nitesh assisted me with purchase, setup and an eventual credit issue with Verizon credit. He was consistently professional and helpful throughout the process!
Frequently Asked Questions About Verizon
What products and services does Verizon at 740 Main St offer?
Verizon at 740 Main St offers the latest smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service. They provide Verizon network coverage including 5G service for both consumers and businesses.
What are the store hours for Verizon in Great Barrington?
The store is open Monday through Saturday from 10:00 AM to 6:30 PM and on Sunday from 10:00 AM to 5:00 PM.
Where is Verizon located in Great Barrington?
Verizon is located at 740 Main St, Suite 4, Great Barrington, MA 01230, in the Big Y Plaza next to Staples.
Does Verizon offer in-store pickup for orders?
Yes, Verizon offers in-store pickup service at their Great Barrington location.
How can I schedule an appointment or service at Verizon Great Barrington?
You can schedule an appointment using the My Verizon app or the appointment page at https://wirelesszone.com/appointments/.
What brands does Verizon Great Barrington carry?
They carry Verizon, Apple, Samsung, Google, Motorola, LG, and many accessory brands including Otterbox, Lifeproof, and JBL.
What nearby places can I visit before or after shopping at Verizon?
You can visit nearby places such as Big Y World Class Market for grocery shopping, Café Rena for a coffee break, or Great Barrington Fairgrounds for local events.
Is there convenient banking or financial services near Verizon?
Yes, NBT Bank and Western Union are nearby, which can be convenient for banking needs or money transfers while visiting Verizon.
Are there any nearby automotive services close to Verizon Great Barrington?
Yes, there are several, including KCM Auto Wash for car washing and detailing, as well as Exxon & Mobil Stations for fuel and convenience needs.
Does Verizon support device protection and recovery services?
Yes, Verizon offers services including Total Mobile Protection, Wet Phone Recovery, and Verizon Protect to help maintain and protect your devices.