Verizon

4.9
152 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Granby, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 77 West State Street.

Location

Verizon
77 West State Street, Granby, MA
01033, United States

Hours

Reviews

4.9
143 reviews
5 stars
136
4 stars
3
3 stars
2
2 stars
0
1 star
2

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the exceptional customer service provided by Priya and her staff, highlighting their helpfulness, patience, and knowledge.

Knowledgeable Staff

Many reviews noted the staff's extensive knowledge about products and services, making the shopping experience smooth and informative.

Personalized Experience

Customers appreciated the personalized attention they received, feeling valued and respected rather than just another number.

Problem Solving

The team was recognized for their ability to effectively solve problems and assist with technical issues, often going above and beyond.

Community Connection

Priya's store is seen as a beloved local business, with many customers expressing loyalty and a preference for this location over larger corporate stores.
  • JM
    Jen Murphy
    3 days ago
    5.0
    Excellent customer service. She went above and beyond to find us a great deal on our monthly bill despite being busy at the time. Highly recommend.
  • JJ
    Judy
    4 days ago
    5.0
    I was recommended by my friends about this location in Granby ..and they were right about it .. great experience with wonderful personable customer service . Very helpful with setting up my IPhone and give me little tutorial on it .. I will recommend this store to everybody .
  • CF
    C Farnham
    Nov 8, 2025
    5.0
    Manager is Awesome and very helpful. Best customer service experience is here! I’m a 20+ year verizon customer and was at the point of switching, but her helping me made the difference. Thank you !
  • LG
    Lynn Garreffi
    Nov 1, 2025
    5.0
    Awesome experience, she fixed the corporate stores mishaps for me! Awesome deals and great, friendly customer service
  • MK
    Marty Kundl
    Oct 28, 2025
    5.0
    Priya is amazing. So very patient, helpful, knowledgeable. Working with her takes the pain out of the "new phone " process. We won't go anywhere else!

Frequently Asked Questions About Verizon

What services does Verizon at 77 West State Street, Granby offer?

Verizon offers the latest devices with Verizon network coverage including 5G, smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service.

What are the store hours for Verizon in Granby?

The store is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.