Verizon

4.9
155 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Granby, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 77 West State Street.

Location

Verizon
77 West State Street, Granby, MA
01033, United States

Hours

Reviews

4.9
146 reviews
5 stars
138
4 stars
3
3 stars
2
2 stars
0
1 star
3

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the exceptional customer service provided by Priya and her team, highlighting their helpfulness, knowledge, and willingness to go above and beyond.

Knowledgeable Staff

Many reviews noted the staff's extensive knowledge about products and services, making the purchasing and setup processes smooth and efficient.

Positive Experiences

Numerous customers shared their positive experiences, often stating they would recommend the store to others and return for future needs.

Community Connection

The store is recognized for its friendly, small-town atmosphere, with many customers expressing loyalty and appreciation for the personal touch in service.
  • CN
    Cristiano Nascimento
    1 day ago
    5.0
    The best
  • JM
    Jared Muzyka
    6 days ago
    5.0
    10/10 would recommend going to this location. Even if you have a Verizon store closer to you and this is an extra 20 minute drive, it is worth it. Priya is hands down the nicest and most helpful person I have ever been helped by at any store, not just Verizon. She stayed well after close to make sure my brother and I were taken care of and left that day with what we had come in for. She double checked all options available to make sure we had the best price possible. She even gave us her personal phone number and said we are welcome to call her at any time if we are having trouble. If I ever have any Verizon needs, I am going to wait until I am back in western mass on a weekend so that I can go to this store. Priya is the best!
  • TC
    Travis Carter
    Dec 19, 2025
    1.0
    WORST CELL PHONE COMPANY EVER! COULD NOT EVEN TELL U ALL THE B.S THEY CHARGED ME FOR & CUSTOMER SERVICE IS A JOKE!
  • JM
    Jen Murphy
    Nov 21, 2025
    5.0
    Excellent customer service. She went above and beyond to find us a great deal on our monthly bill despite being busy at the time. Highly recommend.
  • JJ
    Judy
    Nov 20, 2025
    5.0
    I was recommended by my friends about this location in Granby ..and they were right about it .. great experience with wonderful personable customer service . Very helpful with setting up my IPhone and give me little tutorial on it .. I will recommend this store to everybody .

Frequently Asked Questions About Verizon

What services does Verizon at 77 West State Street, Granby offer?

Verizon offers the latest devices with Verizon network coverage including 5G, smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service.

What are the store hours for Verizon in Granby?

The store is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.