Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Granby, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 77 West State Street.
Customers consistently praised the exceptional customer service provided by Priya and her team, highlighting their helpfulness, knowledge, and willingness to go above and beyond.
Expertise
Many reviews noted the staff's extensive knowledge about products and services, making the process of purchasing and setting up devices smooth and efficient.
Personal Touch
Customers appreciated the personal attention and care they received, often mentioning how Priya remembers their names and provides tailored assistance.
Recommendation
Numerous customers expressed their intent to recommend this store to others, citing their positive experiences and satisfaction with the service.
CN
Cristiano Nascimento
Jan 11, 2026
5.0
The best
JM
Jared Muzyka
Jan 6, 2026
5.0
10/10 would recommend going to this location. Even if you have a Verizon store closer to you and this is an extra 20 minute drive, it is worth it. Priya is hands down the nicest and most helpful person I have ever been helped by at any store, not just Verizon.
She stayed well after close to make sure my brother and I were taken care of and left that day with what we had come in for. She double checked all options available to make sure we had the best price possible. She even gave us her personal phone number and said we are welcome to call her at any time if we are having trouble.
If I ever have any Verizon needs, I am going to wait until I am back in western mass on a weekend so that I can go to this store. Priya is the best!
TC
Travis Carter
Dec 19, 2025
1.0
WORST CELL PHONE COMPANY EVER! COULD NOT EVEN TELL U ALL THE B.S THEY CHARGED ME FOR & CUSTOMER SERVICE IS A JOKE!
JM
Jen Murphy
Nov 21, 2025
5.0
Excellent customer service. She went above and beyond to find us a great deal on our monthly bill despite being busy at the time. Highly recommend.
JJ
Judy
Nov 20, 2025
5.0
I was recommended by my friends about this location in Granby ..and they were right about it .. great experience with wonderful personable customer service . Very helpful with setting up my IPhone and give me little tutorial on it .. I will recommend this store to everybody .