Customers consistently praised the knowledgeable and helpful staff, highlighting their willingness to provide personalized assistance without pressure to buy.
Expertise
The staff's deep knowledge of audio equipment and their ability to guide customers through complex decisions were frequently mentioned as a key strength.
Product Selection
Natural Sound offers a wide range of high-end audio equipment, with many customers appreciating the opportunity to compare various products in a relaxed environment.
Long-term Relationships
Many customers have been returning for decades, indicating strong loyalty and satisfaction with the service and products over time.
Mixed Experiences
While most reviews were positive, a few customers reported negative experiences with perceived pressure to purchase and dismissive attitudes towards lower-budget options.
MR
Michael Rybacki
Dec 18, 2025
5.0
A++++ customer service. The store manager is extremely knowledgeable and passionate about finding the best fit for his customers. If you want to talk to actual audio experts who aren't just trying to upsell you or push you out the door, Natural Sound in Framingham is the place to go.
PP
Parashar Patel
Dec 11, 2025
5.0
I've been using Natural Sound for 20 years. Helpful staff that listens and offers advice that's on point. Good service with home delivery and set up.
MA
Michael Armendo
Dec 9, 2025
5.0
Dave was very helpful and knowledgeable in home audio components
RS
Robert Soares
Dec 5, 2025
5.0
After forty years spent curating my playback system, Peter at Natural Sound provided the expert guidance that helped me put the finishing touches in place. My end-game speakers, amps, subwoofer, turntable cartridge and headphones were all purchased at Natural Sound with his help; never any sales pressure, no snake oil and all the time I needed to listen carefully to my options. I’ve never had a better, more satisfying customer experience at any retailer ever.
RS
Rod Siino
Nov 17, 2025
5.0
Had a great experience - Larry talked me through all my options based on my preferences. Demo'd whatever I wanted. Very happy with the amp and speakers I purchased.
What products and services does Natural Sound offer?
Natural Sound offers high-end audio equipment including speakers, tube amplifiers, solid state amplifiers, turntables, and streaming audio. They also provide home theater installation services.
Where is Natural Sound located?
Natural Sound is located at 401 Worcester Rd, Framingham, MA 01701, USA.
What are the store hours for Natural Sound?
Natural Sound is open Tuesday to Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Mondays and Sundays.
Which payment options are accepted at Natural Sound?
Natural Sound accepts American Express, Cash, Check, Discover, Mastercard, PayPal, and Visa.
How can I contact Natural Sound?
You can contact Natural Sound by phone at +1 508-338-9182 or +1 508-879-3556, or by email at pchinigo@natural-sound.com.
Does Natural Sound provide delivery services?
Yes, Natural Sound offers delivery services including same-day delivery.
What brands of audio equipment does Natural Sound carry?
Natural Sound carries brands such as Bowers, Wilson Audio, McIntosh, Bryston, Ayre, Sony, NAD, and Rega.
Are there any hair salons near Natural Sound?
Yes, nearby hair and beauty salons include MANE Hair Lounge, Unlimited Salon and Spa, Tai Chi massage & Beauty, Coiffeurs International, and Prisms Hair Design Studio and Spa.
What recreational or outdoor spaces are near Natural Sound?
Furber Park, which features attractions, activities, and a baseball field, is close to Natural Sound and could be a pleasant spot to visit before or after your trip.
Are there any notable local businesses near Natural Sound for additional errands or services?
Yes, nearby businesses include Herb Connolly Chevrolet for automotive needs, Super Print for printing services, and Annette's Tailor Shop for sewing and alterations.