The staff is frequently described as friendly, compassionate, and attentive, with many customers highlighting specific employees for their exceptional care.
Communication Issues
Several reviews mention problems with communication, including unclear billing practices and lack of follow-up on medication requests.
Pricing Concerns
Many customers express dissatisfaction with the high costs of services, feeling that prices are excessive compared to other veterinary clinics.
Quality of Care
While many reviews praise the quality of care provided, there are notable complaints about misdiagnoses and inadequate treatment, leading some customers to seek care elsewhere.
Facility Cleanliness
The clinic is generally reported as clean and well-maintained, contributing positively to the overall experience.
AH
Anna Hansford
2 days ago
5.0
The staff at VCA Everett are so kind. They have accommodated us multiple times for last minute visits, always make us feel comfortable and do a thorough job with our pup. The atmosphere is so welcoming and the employees behind the desk are always sweet. The doctors and techs take their time explaining things and often follow up even after we’ve gone home. Yes, the care is expensive- but for the peace of mind it gives us, we would happily pay. Additionally, they are always very upfront about the cost, which I appreciate. So thankful to have them for minor to major issues regarding our pup!
SM
Stephanie McColaugh
Dec 10, 2025
5.0
The vets and techs are great, never any issues with billing. Responsive, good with a shy dog.
PP
Peter
Dec 3, 2025
5.0
Asked if they were taking on new clients. The answer was 'always"
Big boy had a slight limp and the vet and staff were all compassionate and engaging with him.
Over all a good experience.
LB
Lauren Blushi
Nov 24, 2025
5.0
I can’t say enough great things about VCA Everett! Every time I bring my kitten Charlie in, the staff goes above and beyond to make sure he’s comfortable and well cared for. They are kind, patient, and always professional. Dr. Mazzola is absolutely amazing she explains everything clearly and treats Charlie with real compassion. I’m grateful to have such a wonderful team caring for my pet!
KD
Katiria Donovan
Oct 24, 2025
2.0
When first came to VCA Animal Hospital, I liked the environment. The place was clean, the staff were professional, and friendly. Unfortunately, when they replaced my dog's bandages, one of the bandages slipped off because it was too big. I noticed this later that night, so I had to go to the ER with my dog, to have the bandages replaced. This was very stressful and frustrating. I wish they had done the bandages correctly.