Many customers praised the staff for being friendly, compassionate, and attentive to their pets.
Communication Issues
Several reviews highlighted problems with communication, including misunderstandings about appointments and medication refills.
High Prices
Numerous customers expressed concerns about the high costs of services and medications, feeling that prices were excessive.
Mixed Experiences
While many had positive experiences, some customers reported serious issues with misdiagnoses and care, leading to dissatisfaction.
Clean Facility
The clinic was frequently noted for its cleanliness and well-maintained environment.
PP
Peter
6 days ago
5.0
Asked if they were taking on new clients. The answer was 'always"
Big boy had a slight limp and the vet and staff were all compassionate and engaging with him.
Over all a good experience.
LB
Lauren Blushi
Nov 24, 2025
5.0
I can’t say enough great things about VCA Everett! Every time I bring my kitten Charlie in, the staff goes above and beyond to make sure he’s comfortable and well cared for. They are kind, patient, and always professional. Dr. Mazzola is absolutely amazing she explains everything clearly and treats Charlie with real compassion. I’m grateful to have such a wonderful team caring for my pet!
EF
Eloni Feliciano
Oct 29, 2025
5.0
Super friendly and attentive.
KD
Katiria Donovan
Oct 24, 2025
2.0
When first came to VCA Animal Hospital, I liked the environment. The place was clean, the staff were professional, and friendly. Unfortunately, when they replaced my dog's bandages, one of the bandages slipped off because it was too big. I noticed this later that night, so I had to go to the ER with my dog, to have the bandages replaced. This was very stressful and frustrating. I wish they had done the bandages correctly.
NJ
Nazaréa Jean
Oct 23, 2025
5.0
Katie W. is a superstar! And the rest of the staff is so amazing as well! I left feeling so relieved, cared for and excited for my return. Tia, Vernice, Nora and Priscilla all take their position so seriously and Dr. Berard was extremely attentive and nurturing. Five stars for Bobo the manager and Baybee the assistant manager as well! 🩷