Best Buy

Reviews

• SS

  Samantha

  3 days ago
  1.0
  Service 0/10, the employee in the front was not helpful whatsoever in trying to help us find what we were looking for. He was not clear at all. We walked out.
• CL

  Chenxi Lin

  4 days ago
  1.0
  I visited the Everett Best Buy to purchase a car stereo and amplifier. The store was not busy, but the Geek Squad employee I spoke with was impatient and not helpful. I explained that my online orders had already been cancelled multiple times, but he kept telling me to order everything on my phone instead of assisting in store. He even took my phone and started tapping on it very aggressively, which made the interaction uncomfortable. The experience felt dismissive and unprofessional. I later went to another Best Buy location and received much better service.
• HB

  Hezekiah Branch

  Feb 27, 2026
  1.0
  Asking for help and employees trying to avoid helping you is very odd. And when they did help they complained about having to help me…a customer…
• RM

  Ryan Mccarthy

  Feb 15, 2026
  5.0
  They didn't have what I was looking for (honestly didn't expect they would) but I asked a Best Buy employee where it could possibly be and he brought me over and helped me look for it. So the employees are definitely helpful, or at least the one I asked was
• AH

  Angelina Huynh

  Feb 4, 2026
  1.0
  Don’t ever go to this location if you want a fair chance at getting any pokémon cards. Their employees lie to you and buy them themselves the night they receive the stock. Which they are not allowed to do. They are suppose to wait til the next day to allow ANYONE to buy the product. Then when you come in and ask they pretend like they never received any pokémon cards at all when you can clearly see online they received a shipment. Corrupt management and they allow the employees to sell product out the back door. I hope corporate finds out they're doing this. So unfair to the customers that wake up early and wait in the cold to find out the employees stole all the product for themselves.

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