Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Easthampton, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 422 Main St.
Location
Hours
Reviews
4.9
522 reviews
5 stars
508
4 stars3
3 stars1
2 stars2
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of Carl, Brenda, and Shawn.
Professionalism
Reviews highlighted the professionalism of the staff, with many customers noting their patience and ability to explain complex issues clearly.
Problem Resolution
The team was commended for effectively resolving issues, including billing problems and device upgrades, often going above and beyond to ensure customer satisfaction.
Product Knowledge
Staff demonstrated extensive knowledge about products and services, helping customers make informed decisions about their purchases.
Value for Money
Many customers reported receiving great deals, including free devices and lower bills, contributing to a positive perception of value.
- KAKimberly ArraNov 13, 20255.0Joe is amazing. He helped me identifying why my phone wouldn’t work with earbuds.
- CDCharleen DigginsNov 8, 20255.0Missy was amazing! your company needs more people like her! she was so kind, patient and helpful
- DKDominic KutylowskiNov 7, 20255.0Great came in again and joe was great to work with
- PDPoppy DoyleNov 5, 20255.0Mark and Joe helped me with a phone problem and went over my account couldn't recommend this store more. Thank you both
- JLjacob lohrOct 30, 20255.0Received a great deal and excellent customer service from Joe.
Frequently Asked Questions About Verizon
What types of products and services does Verizon in Easthampton offer?
Verizon in Easthampton offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and provides award-winning customer service for both consumers and businesses.
Where is the Verizon Easthampton store located?
The store is located at 422 Main St, Easthampton, MA 01027, across from Big Y.
What are the operating hours of the Verizon Easthampton store?
The store is open Monday to Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM. On holidays like October 31, 2025, it closes early at 5:00 PM.
Does Verizon Easthampton offer in-store and curbside pickup?
Yes, the store provides both in-store and curbside pickup services for customer convenience.
Can I make an appointment or schedule services with Verizon Easthampton online?
Yes, you can schedule appointments online via https://wirelesszone.com/appointments/.
What brands of devices and accessories can I find at Verizon Easthampton?
The store carries brands like Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, JBL, Jabra, and many more.
What are some nearby places to Verizon Easthampton that customers might visit?
Nearby places include Freedom Credit Union for banking, O'Reilly Auto Parts for automotive needs, and Calvary Baptist Church for worship services.
Are there nearby dining options close to Verizon Easthampton?
Yes, customers can visit nearby restaurants such as West Lake Gourmet, Good Eats To Go, and Mikel Coffee for meals or drinks.
How can nearby places help customers access Verizon Easthampton?
Nearby landmarks like Red Rock Plaza and Southampton Shopping Center can assist customers in locating the store. Additionally, Freedom Credit Union and local shops offer convenient stops when visiting the area.
What is the best way to contact Verizon Easthampton for inquiries?
You can contact Verizon Easthampton by phone at +1 413-203-5577 or email at WZ577@Wireless-zone.com.