Verizon

4.9
538 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Easthampton, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 422 Main St.

Location

Verizon
422 Main St, Easthampton, MA
01027, United States

Hours

Reviews

4.9
533 reviews
5 stars
519
4 stars
3
3 stars
1
2 stars
2
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their friendliness, knowledge, and professionalism, highlighting individuals like Carl, Shawn, and Brenda for exceptional service.

Product Deals

Many reviews mentioned great deals on phones and plans, with customers expressing satisfaction in saving money and receiving free devices.

Store Experience

The store environment was described as welcoming and efficient, with staff working well together to assist customers promptly.

Knowledgeable Staff

Customers appreciated the staff's ability to explain products and services clearly, helping them make informed decisions.
  • DB
    donna brooks
    4 days ago
    5.0
    Jow was extremely helpful and went out of his way to research options for my cracked phone. I was surprised. I haven't experienced this level of service at other Verizon stores
  • CW
    collcharmed29 White
    Dec 15, 2025
    5.0
    We went over the weekend to update my older daughter’s and my iPhones with Shawn. It took quite some time due to transferring info between phones. He was then able to help negotiate a very amazing deal on an older iPhone for my younger one. The Customer service from both him and Patrick, who had helped my husband previously, was just top notch!
  • LS
    Larry S
    Dec 13, 2025
    5.0
    Went to the office to do a bill review, was so pleased with the service from Shawn and Patrick, they helped my entire family with new phones upgrades, walk through set up and even picked up a 4th line for our younger daughter. very friendly, knowledgeable and professional.
  • GG
    Gloria Golinski
    Nov 24, 2025
    5.0
    Went in for a bill question Joe was so nice.
  • KA
    Kimberly Arra
    Nov 13, 2025
    5.0
    Joe is amazing. He helped me identifying why my phone wouldn’t work with earbuds.

Frequently Asked Questions About Verizon

What types of products and services does Verizon in Easthampton offer?

Verizon in Easthampton offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and provides award-winning customer service for both consumers and businesses.

Where is the Verizon Easthampton store located?

The store is located at 422 Main St, Easthampton, MA 01027, across from Big Y.