Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
3,776 reviews
5 stars
1,906
4 stars
882
3 stars
458
2 stars
167
1 star
363
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report long wait times and unresponsive employees.
Product Availability
Customers noted issues with product availability and stock accuracy, leading to frustration when items were not as advertised.
Store Experience
The store's organization and cleanliness received positive remarks, but many customers experienced difficulties in receiving assistance.
Pricing Issues
Several reviews mentioned high prices and discrepancies in pricing, leading to dissatisfaction among customers.
Online vs In-Store
Many customers preferred online shopping due to better service and efficiency compared to in-store experiences.
- JUJoBeth Umali2 days ago5.0I’ve always had a good experience here. Today, I got a sweet deal on a JBL Xtreme 4 and saved $110 (open item discount) + $100 Black Friday sale. Very helpful and friendly staff too!
- YSYalissa SaintNov 15, 20251.0They don't answer the call, and if they do, you can hear them hanging up.
- KWKathryn WilliamsNov 12, 20251.0My friend Theresa went to Best Buy at South Bay Mall to buy a female USB to male USB-C SKU 6585442 on Nov. 12, 2025. Two rude sales staff were not at all helpful even though she had a photo of what she wanted and one of them told her she would have to buy this product at a Micro Center store and sent her away. My friend called me for help so I heard how rude these 2 men were. I later looked online and confirmed that product was available in the store. I paid $5 for shipping for the product so she would not have to go back to the store. You need to train your staff to be more courteous! I do not think Best Buys response was adequate. I plan to follow up as they suggested. I will add to this review as I try to get satisfaction💪🏻🤞🏻
- BPBrian “Bmanpitt” PitcherOct 26, 20255.0Good value on electronics with okay service. The place has changed a bit but I still find things to make my life easier. Upgrade, replace, or transition needs easily solved..
- MIMia isabelleOct 25, 20255.0We came in looking for a phone and Talia was so helpful! She saw us wandering around and gave us info on the best deals!
Frequently Asked Questions About Best Buy
What products can I find at Best Buy Dorchester?
You can shop for TVs, computers, appliances, and more at Best Buy Dorchester, with expert advice and Geek Squad support available.
What are the store hours for Best Buy Dorchester?
Best Buy Dorchester is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Dorchester offer curbside pickup?
Best Buy Dorchester provides curbside pickup services for your convenience.
Is the Best Buy Dorchester location wheelchair accessible?
Yes, the Best Buy Dorchester store has a wheelchair accessible entrance.
Can I get electronics repaired at Best Buy Dorchester?
Yes, Best Buy Dorchester offers service and repair, including Geek Squad support.
What payment methods are accepted at Best Buy Dorchester?
Best Buy Dorchester accepts payment by check and debit card; cash only is not required.
Can I recycle my old electronics at Best Buy Dorchester?
Yes, Best Buy Dorchester provides electronics recycling services.
What nearby stores could I visit when shopping at Best Buy Dorchester?
You can visit nearby stores like Marshalls for clothing, Marshalls for department shopping, or TJ Maxx for more apparel options.
Are there nearby mobile phone stores around Best Buy Dorchester?
Yes, nearby mobile phone stores include Geek Squad, AT&T Store, T-Mobile, and Sprint Store for all your mobile and telecommunications needs.
What attractions are near Best Buy Dorchester for a visit before or after shopping?
Nearby attractions include JFK Library Boston and the Fortress museum for cultural and historical experiences.