Business Details
826 Providence Hwy, Dedham, MA
02026, United States
Certified by Verizon • Feb 22, 2026
(781) 326-1115
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/massachusetts/dedham/dedham-ma-315999
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Dedham for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.5
273 reviews
5 stars
136
4 stars
28
3 stars
17
2 stars
15
1 star
77
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members received praise for being helpful and knowledgeable, others were described as rude, dismissive, and unprofessional.
Staff Knowledge
Several customers highlighted the expertise of specific employees, noting their ability to assist effectively, while others reported a lack of knowledge among staff.
Efficiency
Customers expressed concerns about long wait times and inefficiencies in service, with some mentioning that the process felt rushed or poorly managed.
Sales Practices
There were complaints about misleading sales tactics and issues with promotions, leading to dissatisfaction with the overall purchasing experience.
- KCKatherine CullenJan 23, 20265.0Sam was excellent, incredibly helpful and informative, helped explain landline porting and sms abilities and limitations, give him a raise
- SPSam PrestleyJan 4, 20264.0Went there over the holidays. Staff did their job. Would only say that they need to work on improving efficiency.
- KDKevin DowdDec 7, 20255.0Certain times of day you can be waiting for service but generally it a streamlined professional visit
- SJSungho JungDec 3, 20255.0I had an amazing experience thanks to Shawn. He was incredibly kind, patient, and genuinely helpful throughout the entire process. He went above and beyond to make sure everything was taken care of, and I truly appreciated how professionally and warmly he handled everything. Shawn is the kind of person who makes a real difference, and I’m very grateful for his outstanding service. Highly recommend!
- SASandra AthanasNov 16, 20255.0Austin in Dedham Verizon store was calm, patient, knowledgeable and offered us a very good customer experience. Help both me and my son. I rate him 5 stars. Even stayed late with us to get the job done. Good person!
Frequently Asked Questions About Verizon
What are the operating hours for the Verizon store in Dedham?
The Verizon store in Dedham is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Where is the Verizon store located in Dedham?
The Verizon store is located at 826 Providence Hwy, Dedham, MA 02026, USA.
Can I schedule an appointment or order online for Verizon services in Dedham?
Yes, you can schedule an in-store appointment or place an online orders via the Verizon website, with options like in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available.
What brands of smartphones and devices does the Verizon Dedham store offer?
Verizon Dedham offers the latest smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL, including new 5G devices like the iPhone 15, Google Pixel 8, and Samsung Galaxy S23.
What payment methods are accepted at the Verizon Dedham store?
The store accepts payments via check, debit card, and mobile NFC payments; cash-only is not required. Free Wi-Fi is also available in-store.
What types of services and products can I get at Verizon Dedham?
Verizon Dedham provides mobile plans, wireless internet plans, voice plans, Fios internet plans, and business products like cell phones, mobile hotspots, tablets, and laptops.
What nearby places can I visit along with the Verizon store in Dedham?
Near the Verizon store, you can visit Massage Envy - Dedham for spa services, Bed Bath & Beyond for home goods shopping, or enjoy dining at Harrows Chicken Pies and Kelly's Roast Beef.
Are there other mobile phone stores near the Verizon Dedham location?
Yes, nearby are other mobile phone stores like Sprint Store and AT&T Store, which may provide additional options for mobile products and services.
How can I get to Verizon Dedham using local transit or navigate the area?
While the profile doesn't specify public transit, the store's location at 826 Providence Hwy is accessible by car, and being near landmarks like Bed Bath & Beyond and Massage Envy can help customers find the store easily.
Can I pick up my online order at Verizon Dedham and what are the pickup options?
Yes, Verizon Dedham offers in-store pickup and curbside pickup for online orders, along with free 2-day shipping, express lockers, and same-day delivery in select areas.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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