Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
2,420 reviews
5 stars
1,222
4 stars
598
3 stars
262
2 stars
101
1 star
237
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for being unresponsive or unhelpful.
Product Availability
Customers noted issues with product availability and stock, including missing items and limited selections.
Delivery Issues
Several reviews highlighted significant problems with delivery and order fulfillment, including missed appointments and poor communication.
Pricing Concerns
Customers expressed frustration with the price match guarantee and perceived high prices compared to competitors.
Store Experience
The store layout and organization received mixed reviews, with some customers appreciating the cleanliness and ease of access, while others found it chaotic and understaffed.
- CPCedric Perkins5 days ago5.0Lots of free parking. Lots of handicap free parking. The staff has a very professional attitude. Service was quick and efficient.
- JBJohnny BroxJan 2, 20261.0Sold me a refurbished Xbox elite controller covered in paint and missing almost all the items. Paddles still attached. Brought to their attention, they said they can’t replace.
- SVSharaya VenableDec 29, 20255.0You cant beat this price love it...
- CACetin AkkayaDec 22, 20255.0Deklan was super helpful and easy to talk to. He answered all our questions. We got a gaming PC and a gaming keyboard with his help. Appreciate the help!
- AAAnanda Narayanan ArunachalamDec 2, 20251.0Their price match guarantee is NOT A GUARANTEE. I wanted to purchase a google pixel 9a urgently. Amazon had the best deal selling pixel 9a at 349$ the day after cyber Monday 2025, but it was only going to arrive after 4 days. So I called my local Best Buy store at Dedham, MA, to ask if they would price match and they looked at the Amazon deal and said they would price match. So I went to the Dedham Best Buy store that day to purchase the phone, only to be denied. The reason being that it was too low for Best Buy and their system did not allow the supervisor to lower it to that cost. We are talking about decreasing the Best Buy’s price from 399$ to 349$ for the pixel 9a 128 gb model. I was truly disappointed, while the manager apologized for that confusion. A local store cannot honor price match guarantee for a local resident. What is the point of having a physical store and boasting about price match on the website from a 15B$ large chain company that cannot honor a 50$ decrease to price match? Very disappointing!! Will never buy from Best Buy again. I would be alright if you advertise that you wouldn’t price match. But saying you won’t be beat on price by anybody else and then not honoring a price match from your competitor because it is too low for Best Buy is simply deceiving buyers.
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy in Dedham, MA?
You can shop TVs, computers, appliances, and more at Best Buy in Dedham, MA.
What are the store hours for Best Buy at 700 Providence Hwy?
Best Buy is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Dedham offer curbside pickup?
Best Buy in Dedham offers curbside pickup services.
Is there wheelchair access at the Best Buy in Dedham?
Yes, the Best Buy store in Dedham has a wheelchair accessible entrance.
Can I get electronics repaired at Best Buy Dedham?
Yes, Best Buy Dedham provides service and repair through Geek Squad support.
What payment methods are accepted at Best Buy in Dedham?
Best Buy accepts debit cards and paychecks; cash is not the only accepted form of payment.
Does Best Buy Dedham have in-store shopping available?
Yes, in-store shopping is available at the Dedham Best Buy location.
What nearby dining options are available around Best Buy Dedham?
Nearby dining options include Legal C Bar, TGI Fridays, Crumbl Cookies, Panera Bread, and Subway where customers can enjoy meals before or after shopping.
Are there any fitness centers near Best Buy in Dedham?
Planet Fitness is located nearby, offering a convenient place for customers to work out before or after their visit to Best Buy.
What other retail stores can I find close to Best Buy Dedham?
Nearby retail stores include BJ's Wholesale Club, Men’s Wearhouse, Payless ShoeSource, Tuesday Morning, DXL Big and Tall, OshKosh B’Gosh, and Dedham Plaza shopping center.