Brand Certified
Best Buy
4.0(2431 reviews)
Certified by Best Buy • Feb 22, 2026
Business Details
700 Providence Hwy, Dedham, MA
02026, United States
Certified by Best Buy • Feb 22, 2026
(781) 461-6768
Certified by Best Buy • Feb 22, 2026
https://stores.bestbuy.com/ma/dedham/700-providence-hwy-436.html/?ref=NS&loc=ns100
Certified by Best Buy • Feb 22, 2026
About
Certified by Best Buy • Feb 22, 2026
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Best Buy • Feb 22, 2026
Hours
Certified by Best Buy • Feb 22, 2026
Reviews
4.0
2,431 reviews
5 stars
1,227
4 stars
599
3 stars
262
2 stars
103
1 star
240
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for being unhelpful or rude.
Product Issues
Several customers reported issues with products, including missing items, defective electronics, and problems with returns.
Delivery Problems
Numerous complaints about delivery issues, including missed appointments and poor communication regarding order status.
Store Experience
The store is noted for being well-organized with ample parking, but some customers experienced long wait times and inadequate staffing.
Pricing Concerns
Customers expressed frustration with the return policy and price matching, feeling that the policies are not customer-friendly.
- JTJordyn Taylor5 days ago2.0Limited on products
- JHJames HFeb 5, 20262.0Staff weren’t overly friendly. Seems like everybody is avoiding everybody… and nobody is an expert in their assigned section *UPDATE* Microcentre in Cambridge was extremely helpful, great prices, and I was not made to feel like an inconvenience. The staff at Microcentre are awesome. Sorry BestBuy, but you suck.
- ERErin RicciarelliJan 30, 20265.0Kyle helped me find a new iPad and was very helpful! He was able to find me exactly what I needed and at the best price point.
- JHJeanne HumphreysJan 22, 20261.0Zero stars if that was an option. Tried to return an Amazon Fire stick today. Never removed from the box, plus I had the receipt. However, I’m a handful of days beyond the 15 day return policy, which is absurd, and they absolutely refused to give me a refund, not even a store credit! Completely turned away. You have to purchase their membership to get a refund. I don’t shop there enough to need a membership. So stupid. I’ll never step foot in there again.
- KSK sJan 20, 20261.0More worried about selling Best Buy credit cards than helping set everything up for delivery. Also never mentioned needing a stacking kit for washer/dryer so the delivery people had to come back out after already scheduling once. Super inconvenient for sure.
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy in Dedham, MA?
You can shop TVs, computers, appliances, and more at Best Buy in Dedham, MA.
What are the store hours for Best Buy at 700 Providence Hwy?
Best Buy is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Dedham offer curbside pickup?
Best Buy in Dedham offers curbside pickup services.
Is there wheelchair access at the Best Buy in Dedham?
Yes, the Best Buy store in Dedham has a wheelchair accessible entrance.
Can I get electronics repaired at Best Buy Dedham?
Yes, Best Buy Dedham provides service and repair through Geek Squad support.
What payment methods are accepted at Best Buy in Dedham?
Best Buy accepts debit cards and paychecks; cash is not the only accepted form of payment.
Does Best Buy Dedham have in-store shopping available?
Yes, in-store shopping is available at the Dedham Best Buy location.
What nearby dining options are available around Best Buy Dedham?
Nearby dining options include Legal C Bar, TGI Fridays, Crumbl Cookies, Panera Bread, and Subway where customers can enjoy meals before or after shopping.
Are there any fitness centers near Best Buy in Dedham?
Planet Fitness is located nearby, offering a convenient place for customers to work out before or after their visit to Best Buy.
What other retail stores can I find close to Best Buy Dedham?
Nearby retail stores include BJ's Wholesale Club, Men’s Wearhouse, Payless ShoeSource, Tuesday Morning, DXL Big and Tall, OshKosh B’Gosh, and Dedham Plaza shopping center.
Brand Certified Facts from Best Buy
Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
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- Legal business name
- Hours of operation
- Phone number
- Official website