Visit our store at Dartmouth for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback is mixed; while some customers praised individual employees for their helpfulness, many reported poor service, rudeness, and a lack of support.
Sales Practices
Several reviews indicated that staff often prioritize selling new phones and plans over resolving customer issues, leading to frustration.
Technical Support
Customers expressed dissatisfaction with the lack of technical support available in-store, particularly for older customers needing assistance.
Store Management
Some customers highlighted positive experiences with managers who went above and beyond to assist, while others reported unprofessional behavior from staff.
ND
Nick Dean
Jan 31, 2026
1.0
Verizon agent set me up with appointment to get my charger port fixed at store. I pay insurance every month. Im 78 years old and went out in -5 degree weather to the Verizon store in Dartmouth MA as I had appointment. They asked issue, I told them charger port does not work. They said we don’t have a tech to fix those issues. Didn’t even ask my name, number or check phone. Told them had appointment, they never even checked anything. Instead said there's nothing they can do and all he did was try to sell me a new phone.
SP
Shawn Pacheco
Jan 15, 2026
1.0
THIS STORE IS A JOKE!!! I run a large business and my phone hasn't worked in over 18+ hours. I go to the store for help now that the Verizon Outage is "fixed". The associate tells me "there is nothing we can do" and hands me a piece of paper to with a number to call support. HOW CAN I CALL WHEN MY PHONE DOESN'T WORK???? By far the most unhelpful Verizon store I have ever been do in my life. They only want to sell new phones and plans. DO NOT GO TO THIS STORE THEY ARE NOT HELPFUL!
JA
Jada Amaral
Jan 2, 2026
1.0
Bad customer service
CM
Charles Mcconnell
Jan 2, 2026
5.0
Ricky was awesome. Great customer service. Highly recommended. Great deals and services
What products and brands does the Verizon store in Dartmouth offer?
The Verizon store offers the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, and brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What services can I get at the Verizon store in Dartmouth?
You can purchase mobile plans, wireless internet plans, voice plans, and business cell phones, mobile hotspots, tablets, and laptops.
What are the store hours for the Verizon store at Dartmouth Mall?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does the Verizon store in Dartmouth offer in-store pickup and delivery options?
Yes, you can buy online and pick up your order in store, with options like free 2-day shipping, express lockers, or same-day delivery where available.
Can I schedule an appointment before visiting the Verizon store in Dartmouth?
Yes, you can schedule an in-store appointment online for your convenience.
What payment methods are accepted at the Verizon store in Dartmouth?
The store accepts check, debit card, mobile NFC payments and does not require cash only payments.
How can I contact the Verizon store in Dartmouth?
You can call the main phone number at +1 800-880-1077 or the mobile phone number at +1 866-644-4532.
What nearby dining options are available to customers visiting the Verizon store?
Customers can enjoy nearby dining at Buffalo Wild Wings for American food and bar experience, or grab a quick meal at McDonald's fast food restaurant near Dartmouth Mall.
What other shopping options are available near the Verizon store in Dartmouth?
Nearby shopping includes Macy's North Dartmouth, Old Navy, H&M, and Claire's for clothing, accessories, and beauty products.
Are there any entertainment or specialty stores near the Verizon store at Dartmouth Mall?
Yes, customers can visit Toy Vault or FYE for toys and gifts, or Newbury Comics for comic books, music, and DVDs nearby.
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