Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 191 Sudbury Rd in Concord, MA 01742
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.7
386 reviews
5 stars
350
4 stars
12
3 stars2
2 stars3
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their exceptional customer service, highlighting their patience, knowledge, and willingness to help.
Staff Knowledge
Many reviews noted the staff's expertise and ability to provide thorough explanations and solutions to technical issues.
Efficiency
Customers appreciated the quick and efficient service, with many noting that their issues were resolved in a timely manner.
Positive Experience
Overall, customers reported a very positive experience at the store, often stating they would return due to the excellent service.
Personal Attention
Several reviews mentioned the personal attention and care provided by staff, making customers feel valued and understood.
- MEMatthew Eiland3 days ago5.0Verizon always seems to provide excellent customer service!
- JCJulian C. ColeNov 10, 20255.0Elmer is extremely knowlegeable about the products he deals with, also about clever combinations that suit a customer's needs. And he makes it all FUN!
- DLDutch LeonardNov 6, 20255.0Very good technically competent service in getting and setting up a new iPhone. Thanks! This store is a great place to do business.
- JMJane von MaltzahnNov 3, 20255.0Another phone company made it difficult for me to transfer but this agent stayed with it and got me all set up! Very professional and personable!
- SSSteven Glickman (Steven)Nov 3, 20255.0Excellent took his time made sure l understood the new phone
Frequently Asked Questions About Verizon
What brands of mobile phones does Verizon at 191 Sudbury Rd offer?
Verizon offers brands including Verizon, Russell Cellular, Samsung, Google, Apple, Motorola, and LG.
What are the store hours for Verizon in Concord, MA?
The store is open Monday through Saturday from 10:00 AM to 6:00 PM and Sunday from 10:00 AM to 5:00 PM.
Does Verizon offer in-store pickup services?
Yes, in-store pickup is available at this Verizon location.
What types of products can I find at Verizon on Sudbury Rd?
You can find wireless services, mobile phones, smartphones, tablets, accessories, smartwatches, and prepaid products.
What payment options are accepted at Verizon in Concord?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is the Verizon store in Concord wheelchair accessible?
Yes, the store has a wheelchair-accessible entrance.
How can I contact Verizon Concord for inquiries or support?
You can call them at +1 978-831-3616 or email concord.ma@app.russellcellular.com.
What nearby places can I visit before or after shopping at Verizon Concord?
Nearby attractions include Setting the Barre Dance Academy, Redeemer Presbyterian Church, and Starbucks, perfect for entertainment, community visits, and coffee breaks.
Are there dining options close to Verizon at 191 Sudbury Rd?
Yes, nearby restaurants such as Serafina Restaurante, Chang An Restaurant, and Farfalle Italian Market offer a variety of dining choices.
What convenience services are near Verizon Concord to assist customers?
Nearby services include Santander Bank ATM, LibertyX Bitcoin ATM, CVS Pharmacy, and Rocky's Ace Hardware, which can be helpful when visiting the store.