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Brand Certified

Verizon

4.6
(394 reviews)

Business Details

601 Memorial Dr, Chicopee, MA
01020, United States
(413) 331-2108

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone CompanyTCC
TCC Chicopee, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 601 Memorial Dr.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Verizon
601 Memorial Dr, Chicopee, MA
01020, United States

Hours

Reviews

4.6
394 reviews
5 stars
345
4 stars
10
3 stars
6
2 stars
3
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being knowledgeable, helpful, and patient, with many specific mentions of employees like Leon, Jonathan, and Ed.

Efficiency

Many reviews highlighted the smooth and quick service provided during phone upgrades and plan changes, with several customers noting that their transactions were completed in under an hour.

Positive Experiences

Overall, customers reported having great experiences at the store, often mentioning the friendly atmosphere and the lack of pressure to make purchases.

Knowledgeable Staff

The staff's expertise was frequently acknowledged, with customers appreciating the thorough explanations and assistance provided during their visits.
  • MB
    Mary Baker
    Feb 11, 2026
    5.0
    Leon helped me clear out Junk and viruses from my phone. He was knowledgeable and patient
  • ME
    Margaret Ecker
    Feb 9, 2026
    5.0
    Mark and Leon were very helpful in helping me resolve my issue with the phone. Very patient and knowledgeable
  • DH
    David Hilton
    Feb 9, 2026
    5.0
    Great guys to work with helped get my promotion which was not reflecting on the account and got me an Apple Watch. Leon and mark were great.
  • PL
    Phyllis Larson
    Feb 6, 2026
    5.0
    Had a wonderful experience with Ed and Mark today. Was a easy transition to get me and my husband new phones.
  • LF
    Larson Family
    Feb 6, 2026
    5.0
    Ed was our rep for Verizon. He was very attentive to our needs and explained everything we asked. I highly recommend Ed for his personality and his customer relations.

Frequently Asked Questions About Verizon

What types of products and services does TCC Chicopee offer?

TCC Chicopee offers smartphones, tablets, Verizon home internet, wireless devices, mobile accessories, and Verizon wireless plans including 5G service for consumers and businesses.

What brands are available at TCC Chicopee?

TCC Chicopee carries top brands including Apple, Samsung, Motorola, LG, and HTC.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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