Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone Company
TCC Chicopee, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 601 Memorial Dr.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.6
356 reviews
5 stars
309
4 stars
10
3 stars
6
2 stars3
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional service, particularly highlighting employees like Jonathan, Aniket, and Leon for their patience and helpfulness.
Knowledgeable Staff
Customers frequently noted the staff's expertise and ability to explain technical details clearly, making the purchasing process easier.
Positive Experiences
Numerous reviews reflected overall satisfaction with the service received, with many customers expressing a desire to return due to their positive experiences.
Mixed Feedback
While many reviews were positive, some customers reported negative experiences, particularly regarding service delays and unhelpful interactions.
Professionalism
Several customers highlighted the professionalism of the staff, noting their respectful and friendly demeanor during interactions.
- LLLorainna Baez (LoLo)Nov 6, 20255.010/10 experience today! Jonathan was amazing and helped efficiently with my upgrade. I called prior to arriving to make sure the phone I was interested in was avaliable and it was. Went on my lunch break, process was smooth, entertaining and fast. Left with a new phone a few accessories, some cool perks and overall amazing customer service, as we dont see this much now a days. The entire staff working today were great. Definitely recommend!
- LWLarissa WrightNov 6, 20255.0Mark is a great guy. He is super helpful, knowledgeable, and funny. He made the experience enjoyable and easy to sit through. Very appreciative for Mark.
- TWTina WrightNov 6, 20255.0Most best Customer service and informed us on billing and connected all of our devices with a smile answered questions and knowledgeable with products and services . Store clean and inviting
- DGDanny GarciaNov 6, 20255.0Leon was great. Went above and beyond to help me transfer my service from att to Verizon. Kept my bill to what I was paying with att and offered me better plans and phone Great service very helpful and knowledgeable
- SHScott HansenOct 26, 20255.0I worked with Jonathan the other day and I felt as tho he was worthy of a 5 STAR review. I am getting up there in years and I don’t know a thing about technology. Jonathan took the time to explain the features of my new iPhone 17 pro max. What a great guy. He didn’t make me feel rushed and he answered all my questions without rolling his eyes lol. If you’re looking for someone to take their time Jonathan is your man. Thanks Jonathan. Scott Hansen
Frequently Asked Questions About Verizon
What types of products and services does TCC Chicopee offer?
TCC Chicopee offers smartphones, tablets, Verizon home internet, wireless devices, mobile accessories, and Verizon wireless plans including 5G service for consumers and businesses.
What brands are available at TCC Chicopee?
TCC Chicopee carries top brands including Apple, Samsung, Motorola, LG, and HTC.
Where is TCC Chicopee located?
TCC Chicopee is located at 601 Memorial Dr, Ste E, Chicopee, MA 01020, inside the Walmart plaza next to Panera Bread.
What are the regular business hours for TCC Chicopee?
TCC Chicopee is open Monday to Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does TCC Chicopee offer in-store pickup for online orders?
Yes, TCC Chicopee offers in-store pickup for your convenience.
How can I schedule an appointment or service with TCC Chicopee?
You can schedule an appointment online through their reservation page at https://www.tccrocks.com/appointments/.
What is TCC Chicopee's contact information?
You can reach TCC Chicopee by phone at +1 413-331-2108 or via email at wz47@wireless-zone.com.
Are there other Verizon or wireless stores near TCC Chicopee?
Yes, nearby Verizon-related stores include Verizon Authorized Retailer - Wireless Zone, Wireless Zone, Verizon Authorized Retailer, and Verizon direct stores, as well as an AT&T Store.
What dining options are available near TCC Chicopee?
Nearby dining options include Panera Bread for coffee and sandwiches, Wingstop for chicken wings, Moe's Southwest Grill for Mexican food, Papa Gino's for pizza, and McDonald's for fast food.
What other services or businesses are near TCC Chicopee that customers might visit?
Customers can also find services such as Chicopee Dentistry and Braces, Bath & Body Works, Ocean State Job Lot, Supercuts salon, Westfield Bank branches, UPS Access Point, and Walmart Pharmacy nearby.