Best Buy

4.1
2811 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Wheelchair accessible entranceAvailable

Location

Best Buy
100 Cambridgeside Pl, Cambridge, MA
02141, United States

Hours

Reviews

4.1
2,811 reviews
5 stars
1,454
4 stars
745
3 stars
338
2 stars
104
1 star
170

What are people saying?

AI-generated from recent customer reviews

Store Closure

Multiple reviews indicate that the store is permanently closed or shutting down soon.

Staffing Issues

Customers frequently reported that the store is understaffed, leading to long wait times and minimal assistance.

Customer Service

While some customers praised individual staff members for their helpfulness, others noted a lack of overall service quality and engagement.

Inventory Problems

Many reviews mentioned that the store is understocked, with limited product availability and variety.

Mixed Experiences

Overall, customer experiences varied widely, with some praising the store while others expressed disappointment in service and product selection.
  • FO
    Frank Overbeek
    Sep 6, 2025
    2.0
    Product not for sale, but staff had minimal to non intention to sell anything, just hanging around.
  • RR
    Raneun
    Aug 8, 2025
    1.0
    No longer exists at CambridgeSide Galleria
  • JZ
    Jon Zoll
    Nov 26, 2015
    3.0
    Is over two levels. You can occasionally find some hard to find amiibos. Sometimes you can get stuff, sometimes not. Other times you can live in the home theater section, its awesome.

Frequently Asked Questions About Best Buy

What are the pickup and delivery options available at Best Buy in Cambridge?

Best Buy in Cambridge offers both in-store pickup and curbside pickup services for customer convenience.

What is the address of Best Buy in Cambridge, MA?

The Best Buy store is located at 100 Cambridgeside Pl, Cambridge, MA 02141, United States.