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Apple CambridgeSide

3.9
(1048 reviews)

Business Details

100 CambridgeSide Place, Cambridge, MA
02141, United States
(617) 528-7970
https://www.apple.com/retail/cambridgeside

About

Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • [Free/Paid] wi-fiNot available

Location

Apple CambridgeSide
100 CambridgeSide Place, Cambridge, MA
02141, United States

Hours

Reviews

3.9
1,048 reviews
5 stars
614
4 stars
134
3 stars
68
2 stars
45
1 star
187

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being helpful and patient, while others reported rude and unprofessional behavior.

Appointment Issues

Many customers experienced long wait times despite having scheduled appointments, leading to frustration.

Product Knowledge

Some staff demonstrated excellent product knowledge and provided valuable assistance, while others were criticized for being dismissive.

Store Organization

The store was noted for being spacious and well-organized, but there were complaints about disorganization during busy times.

Repair Experiences

Repair services received mixed feedback; some customers had positive experiences, while others faced delays and dissatisfaction with the outcomes.
  • AV
    Arturo Lopez Valerio
    Feb 9, 2026
    5.0
    The guys have the patience and aptitude to enable the best experience ever. They know how to get the most value from your Apple products and provide convenience.
  • LC
    Lucas Chang
    Feb 9, 2026
    5.0
    They got me a new phone
  • FM
    Farid Mammadov
    Jan 30, 2026
    1.0
    I had a 6:40 p.m. appointment for my iPhone screen repair, but when I arrived, I was told the store would close in 20 minutes. After waiting, they said I’d have to come back tomorrow morning. It was frustrating to show up, wait, and then be told to reschedule.
  • CL
    Christian Lopez
    Jan 16, 2026
    2.0
    Just buy an Android that way you dont have to deal with Apples ludicrous pricing on literally every possible service they have.
  • MM
    M M
    Jan 11, 2026
    1.0
    very unprofessional and rude employees

Brand Certified Facts from Apple CambridgeSide

Apple CambridgeSide partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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