Business Details
About
Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.9
1,037 reviews
5 stars
605
4 stars
134
3 stars
68
2 stars
44
1 star
186
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with staff; some customers praised helpful and friendly employees, while others reported rudeness and unprofessional behavior.
Appointment Issues
Many customers expressed frustration with long wait times despite having scheduled appointments, leading to dissatisfaction with the service.
Product Availability
Customers noted issues with stock levels, including sold-out items and delays in replenishing popular products.
Store Management
Negative feedback regarding store management, with reports of unhelpful and dismissive attitudes from managers.
- MMM M1 day ago1.0very unprofessional and rude employees
- TTThomasJan 3, 20264.0Slightly out of place when taking the T but overall it’s an Apple Store. Same as anywhere else you’d encounter one.
- MFMike FrazierDec 17, 20251.0They shipped a $4600 laptop back to the factory without a SIMPLE phone call or text to let me know it had arrived and was sitting for days in the store. Unbelievable.
- DDDaffyNov 30, 20255.0I had an amazing experience with Kellie helping me upgrade to a new 14-inch MacBook Pro. I was stuck trying to figure out the trade-in process for my current 14-inch and couldn’t find my model anywhere. I decided to call Apple, and I’m so glad Kellie picked up. She immediately found my exact model, walked me through the trade-in details, and got me a great value for it. She also helped me smoothly set up the purchase of my new MacBook Pro through my Apple Card monthly plan, making the whole process quick and stress-free. Kellie was patient, knowledgeable, and genuinely pleasant the entire time. Fantastic customer service from start to finish. Thank you, Kellie, for making this upgrade so easy!
- MBMarcela BorrelliNov 29, 20252.0Nos atendieron 3 personas diferentes y terminamos llevándonos el IPhone equivocado
Frequently Asked Questions About Apple CambridgeSide
What products can I find at Apple CambridgeSide?
You can shop for iPhone, Mac, Apple Watch, iPad, and more at Apple CambridgeSide.
Where is Apple CambridgeSide located?
Apple CambridgeSide is located at 100 CambridgeSide Place, Cambridge, MA 02141, USA.
What are the regular store hours of Apple CambridgeSide?
Apple CambridgeSide is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Apple CambridgeSide offer technical support?
Yes, technical support is available at the Genius Bar inside Apple CambridgeSide.
Can I get my Apple devices repaired at Apple CambridgeSide?
Yes, Apple CambridgeSide offers computer and cell phone repair services.
Is Apple CambridgeSide accessible for individuals using wheelchairs?
Yes, the store has wheelchair accessible entrances.
Does Apple CambridgeSide provide delivery or in-store pickup?
Yes, delivery and in-store pickup services are available at Apple CambridgeSide.
Are there any nearby clothing stores where I can shop before or after visiting Apple CambridgeSide?
Yes, nearby clothing stores include Charlotte Russe, Banana Republic, Zara, Ann Taylor, Armani Exchange, and Aéropostale, offering a range of fashion options.
What transportation options are available near Apple CambridgeSide?
Bethany Transportation offers limo services nearby, and Enterprise Rent-A-Car is nearby if you need to rent a vehicle.
Are there any nearby places where I can get beauty and cosmetic products or services near Apple CambridgeSide?
Yes, nearby beauty and cosmetic options include Charlotte Tilbury, CVS Beauty, and Sephora for supplies and salon services.