Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
The Genius Bar staff here are helpful as always but the night manager was incredibly rude and unhelpful. He was borderline hostile to me when I was trying to explain an issue I had with my phone.
I wasn't looking for a fight but it definitely seemed like he was. I would recommend going to a different location
GD
Gandharva Deshpande
6 days ago
1.0
The wait time is crazy. Do not rely on the sms; it will take you 30 more mins after you checkin. Noone respects time here
MG
Maureen Grace
Apr 7, 2026
5.0
I visited Apple Cambridgeside today and am so grateful to them for all of the time they spent with me. I am 80 and was trading in my Mac laptop for a desktop computer. I just needed a large screen that stays in one place and has a regular keyboard! They helped me choose the computer and are transferring g all of my data to it. He also sat with me and asked questions while freeing up space since that has never been done in the past 30 years I have used my computers! I cannot recommend them highly enough!
SE
Saadi El-Saadi
Mar 25, 2026
5.0
Jonathan, Delacy, Sam…y’all are my saviors. Thank you. If you are deciding between which Apple Store to go to in the Boston area. This is the one. Stay away from all the others.
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