Scheduled a service with Geek Squad because my computer display doesn’t work. The attendant turned it on (obviously didn’t work), asked me if I had bought the computer at Best Buy and if I had a membership. I did not. He then after maybe 2 minutes, if that, said that it can’t be serviced with them because I didn’t buy the computer at the store. He did say, however, that I can buy a membership for $180, buy a new computer and he’d transfer my data to the new one.
Clearly, Geek Squad has no interest in helping or having interest in customers with computer problems, only aggressively push them to buy a new computer. Now, I will definitely not buy a new computer from Best Buy.
WE
William Elk
Jun 6, 2025
5.0
Back up Camera failed after 9 years, went in to discuss options! Mike in garage explained options, remove old wiring under dash board that was always falling out, and installed a new camera! He was the best! If u need audio or back up cameras, be sure to ask for Mike, he was the best!
GG
Goop Gab
May 26, 2025
5.0
I brought my crashing gaming PC to the techs at GeekSquad and they helped diagnose a failing motherboard. Once the new motherboard came in, they installed it for me. Everything's working great now! Thanks to all the techs and especially Johnny R.
What services does Geek Squad at Best Buy in Burlington provide?
Geek Squad offers tech repair, setup, and support services including computer, cell phone, appliance, and television repairs, as well as data recovery and computer support.
Where is Geek Squad in Burlington located?
Geek Squad is located at 84 Middlesex Turnpike, Burlington, MA 01803, USA.
What are the operating hours of Geek Squad at Best Buy in Burlington?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Can I schedule Geek Squad service online or only in-store?
You can schedule Geek Squad services both in-store or online through their website.
What is the phone number to contact Geek Squad in Burlington?
You can reach Geek Squad in Burlington at +1 781-238-8149.
Are there any special deals currently available at Geek Squad in Burlington?
Yes, Geek Squad is featuring Black Friday Deals which you can find more information about on their website.
Is there a Best Buy store near Geek Squad in Burlington?
Yes, the Geek Squad is located within or adjacent to a Best Buy store in Burlington, which makes it convenient for customers to shop and get tech support in one location.
What nearby dining options are available if I visit Geek Squad at Best Buy in Burlington?
Nearby dining options include Jersey Mike's Subs and Qdoba Mexican Grill, great for grabbing a quick meal before or after your Geek Squad appointment.
Are there any nearby retail stores I can visit along with Geek Squad in Burlington?
Yes, retail stores near Geek Squad include Crate & Barrel, Arhaus for home decor, and Urban Outfitters for clothing, making it convenient for shopping trips.
How can nearby services like employment agencies or professional services benefit customers visiting Geek Squad in Burlington?
Nearby employment agencies like JobsUSA and FlexProfessionals Boston, as well as professional services like legal firms and marketing agencies, can provide additional assistance if you're looking for career advice or other professional support while visiting the area.