Geek Squad

3.3
26 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
84 Middlesex Tpke, Burlington, MA
01803, United States

Hours

Reviews

3.3
26 reviews
5 stars
13
4 stars
2
3 stars
0
2 stars
2
1 star
9
  • PH
    Philip Hodgkiss
    Jun 22, 2025
    1.0
    Scheduled a service with Geek Squad because my computer display doesn’t work. The attendant turned it on (obviously didn’t work), asked me if I had bought the computer at Best Buy and if I had a membership. I did not. He then after maybe 2 minutes, if that, said that it can’t be serviced with them because I didn’t buy the computer at the store. He did say, however, that I can buy a membership for $180, buy a new computer and he’d transfer my data to the new one. Clearly, Geek Squad has no interest in helping or having interest in customers with computer problems, only aggressively push them to buy a new computer. Now, I will definitely not buy a new computer from Best Buy.
  • WE
    William Elk
    Jun 6, 2025
    5.0
    Back up Camera failed after 9 years, went in to discuss options! Mike in garage explained options, remove old wiring under dash board that was always falling out, and installed a new camera! He was the best! If u need audio or back up cameras, be sure to ask for Mike, he was the best!
  • GG
    Goop Gab
    May 26, 2025
    5.0
    I brought my crashing gaming PC to the techs at GeekSquad and they helped diagnose a failing motherboard. Once the new motherboard came in, they installed it for me. Everything's working great now! Thanks to all the techs and especially Johnny R.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Burlington provide?

Geek Squad offers tech repair, setup, and support services including computer, cell phone, appliance, and television repairs, as well as data recovery and computer support.

Where is Geek Squad in Burlington located?

Geek Squad is located at 84 Middlesex Turnpike, Burlington, MA 01803, USA.