Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
2,658 reviews
5 stars
1,342
4 stars
683
3 stars
300
2 stars
112
1 star
221
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service, with some employees praised for their helpfulness while others were criticized for being unresponsive or rude.
Product Availability
Customers expressed frustration over stock issues, particularly with online orders and specific product availability.
Store Experience
The store environment received mixed feedback, with some customers finding it well-organized and pleasant, while others described it as uncomfortable and understaffed.
Return Policy
The 15-day return policy was frequently mentioned as unsatisfactory, leading to dissatisfaction among customers.
Geek Squad Service
Geek Squad received both positive and negative feedback, with some customers appreciating the assistance while others found the service lacking or overly focused on selling products.
- MFMara Factor5 days ago5.0Even though my purchase was small, the staff went above and beyond to help me find just the right item.
- VMVin MarchioNov 12, 20255.0Made an order online for a car stereo and the product was pulled immediately and was ready to be picked up in 5 minutes! Went a few hours later and couldn't be any easier. Whole process took about 5 minutes from walking in to walking out. Excellent customer service, great store
- KBKunal BusaNov 12, 20255.0Great local electronics in person experience. Staff is wonderful and always willing to help
- GBGary BattiatoNov 8, 20254.0Great place to meet between SW Boston and Nashua. Also got a killer deal on the Sony x4 headphones, a previous model not on the showroom floor.
- GGGuangOct 30, 20253.0The experience is mostly okay. Some employees do not know customer service.
Frequently Asked Questions About Best Buy
What types of products can I shop for at Best Buy Burlington?
You can shop for TVs, computers, appliances, cameras, phones, and other electronics at Best Buy Burlington.
What are the store hours for Best Buy Burlington?
Best Buy Burlington is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Burlington offer in-store pickup?
Yes, Best Buy Burlington offers same day in-store pickup for your purchases.
Can I get curbside pickup at Best Buy Burlington?
Best Buy Burlington offers curbside pickup services for convenient and contactless order collection.
Is Best Buy Burlington wheelchair accessible?
Yes, Best Buy Burlington has a wheelchair accessible entrance for customers' convenience.
Does Best Buy Burlington provide Geek Squad support?
Yes, Geek Squad support is available at Best Buy Burlington for expert electronics services and repairs.
What nearby public transit or landmarks can help me find Best Buy Burlington?
Best Buy Burlington is located near other electronics stores like Geek Squad and computer stores, making it a convenient destination when shopping for electronics on Middlesex Turnpike.
What are some nearby dining options to visit before or after shopping at Best Buy Burlington?
You can enjoy meals at nearby restaurants such as Legal Sea Foods and Qdoba Mexican Grill before or after your shopping trip to Best Buy Burlington.
Are there shopping centers or stores near Best Buy Burlington for a more complete shopping experience?
Yes, nearby stores such as Crate & Barrel, Urban Outfitters, and Arhaus offer home decor and clothing shopping options close to Best Buy Burlington.
What payment methods are accepted at Best Buy Burlington?
Best Buy Burlington accepts debit cards, checks, and does not require cash only payments.